Honda On Grand - Service Center

Brolin was informed by repeated messages that the “Engine temperature is near heat limit.” He suggested it might be a computer error and mentioned that he would have a technician take a look at it. Later, temperature is near heat limit.” He suggested it might be a computer error and mentioned that he would have a technician take a look at it. Later, I discovered that the radiator was dry after a coolant exchange performed at another facility. Additionally, someone reset service code one, which is for tire rotation. I had not requested this, and the code was reset without my consent. I also inquired about the labor cost for replacing both rear lower control arms and was told it would be $900, without any further explanation or concern. Finally, I asked how much a visual inspection would cost to determine if I needed a replacement, and I was quoted a fee of $200 something. Had I driven a long distance or not kept up with service codes, what would the consequences be? I submitted this review to avoid causing trouble for anyone. I don’t want other loyal Honda owners to experience this unacceptable issue. More

I asked for a new key fob to be programmed. I provided my “driver 1” key fob and received another “driver 1” key fob. Now I have to 2 “driver 1” key fobs. When I inquired how this could be r I provided my “driver 1” key fob and received another “driver 1” key fob. Now I have to 2 “driver 1” key fobs. When I inquired how this could be resolved, I was told I’d have to come back to the service department to have a new key fob programming. This is unprofessional and should have have happened. More

The Honda dealerships in Elmhurst is so pleasant. Brolin is always friendly and professional and he should get a raise. Brolin is always friendly and professional and he should get a raise. More

Friendly and professional service with no high pressure to sell additional services. I only waited an hour. to sell additional services. I only waited an hour. More

Excellent service. The work was done quickly and efficiently. Kevin kept me well informed throughout the entire process. The work was done quickly and efficiently. Kevin kept me well informed throughout the entire process. More

Service was great. Please pass on to Honda Executives that the wiper/washer design is dangerous and will cause accidents. When driving over 40 mph none of the washer f Please pass on to Honda Executives that the wiper/washer design is dangerous and will cause accidents. When driving over 40 mph none of the washer fluid hits the window. More

Well staffed,even over a holiday weekend. Work done as promised. Courtesy car provided was beautiful and fuel efficient. Work done as promised. Courtesy car provided was beautiful and fuel efficient. More

I was supposed to get a multi point inspection and did not receive the paperwork although my receipt indicated otherwise. Deceitful communication. not receive the paperwork although my receipt indicated otherwise. Deceitful communication. More

This car is garbage cheap and they sucks at I don’t even knobwhy I complain a new car and ever person there with the chipped paint loose pieces engine jerking but they keep saying it’s ok the broke the brea knobwhy I complain a new car and ever person there with the chipped paint loose pieces engine jerking but they keep saying it’s ok the broke the break cover and the won’t replace it even they they did it when they took the car the first time to fix all the chipped and peeling paint on a brand new vehicle this car is nothing worth the price so disappointed I will never get another Honda More

David was great to work with. The repair took a long time due to 4th July rush The repair took a long time due to 4th July rush More