Honda On Grand - Service Center

I love coming to this dealership and Ivan and his team were awesome. Great job. were awesome. Great job. More

Dealer took care of our service needs. Made sure we got everything done to keep us on the road. Made sure we got everything done to keep us on the road. More

My case advisor, Ivan, was helpful and knowledgeable. The part came quickly and the work was soon completed. The part came quickly and the work was soon completed. More

No one wants to unexpectedly need 4 new tires, brakes etc. (especially so close to Christmas). Kevin and the entire staff made the ordeal so much less painful by offering the benefit of their expert kno etc. (especially so close to Christmas). Kevin and the entire staff made the ordeal so much less painful by offering the benefit of their expert knowledge and experience. The options and their recommendations they presented were perfect and they never once “ fast talked” Or spoke over my head. Kevin was honest, professional and even empathetic! Sincerely, Carla Holmes PS:The good coffee in the waiting lobby was a nice touch (smile) More

Andres didn’t even explain the recommended additional services my car needs, he didn’t provide the report until I asked for it! services my car needs, he didn’t provide the report until I asked for it! More

My vehicle had an active recall, so I brought it in to be serviced. i explicitly stated while dropping my vehicle off that the only work to be done was the necessary work to replace the recalled part. I also serviced. i explicitly stated while dropping my vehicle off that the only work to be done was the necessary work to replace the recalled part. I also stated that I am up to date with all other maintenance to further the point that I wanted nothing else done. When I picked my vehicle up and drove away, I instantly knew that there was an issue. I pulled over, and measured my tire pressure of each tire to be ten pounds over the recommended level. While pulled over I called the service center where I spoke with David Taub who did my repair, and he stated that a Multi Point Inspection had also been done and that checking and adjusting tire pressure was part of this service, which I very clearly stated I did not want to have performed. David's negligence significantly increased the chance that I could have had a tire failure. More

I came in for the first time for a B1 service. About an hour after they took my car, I got a text telling me that I need $2,000 worth of work. I declined the recommendation. I also asked the rep About an hour after they took my car, I got a text telling me that I need $2,000 worth of work. I declined the recommendation. I also asked the rep to apply the coupon and that did not happen. When I picked up my car, he was gone for the day. I checked with another Honda dealer and they told me that I didn't need the work that was recommended. More

I have always been very pleased with the Service Department. Brolin has been taking care of my 1998 for years now. Department. Brolin has been taking care of my 1998 for years now. More

Good job explaining everything. Pretty speedy considering the volume. Feel comfortable with this Honda dealership with my 12 year old civic hybrid! Pretty speedy considering the volume. Feel comfortable with this Honda dealership with my 12 year old civic hybrid! More

I had scheduled service at 1030. I dropped off my car at the scheduled time and was told it would be “a couple of hours” so I arranged for a ride to not have to wait at the dealershi I dropped off my car at the scheduled time and was told it would be “a couple of hours” so I arranged for a ride to not have to wait at the dealership. I did not received a call for pick up until 630PM. Eight hours for a scheduled 30K maintenance check and being told it would only be “a couple hours” was disappointing. More