Honda On Grand

The staff was very knowledgeable and helpful. We had a good experience with and are happy with the car We had a good experience with and are happy with the car More

Me and my family have bought numerous vehicles and this dealership was the smoothest experience that we have had, ever. We've bought new Ford's, Honda's, BMWs, but this one was the easiest deal I could've dealership was the smoothest experience that we have had, ever. We've bought new Ford's, Honda's, BMWs, but this one was the easiest deal I could've imagined. More

Tom was very professional and patient with our car purchase. We will definitely recommend him and the dealership to friends and family. purchase. We will definitely recommend him and the dealership to friends and family. More

Luis and Sam both are knowledgeable and very helpful. Sam and luis gave us good car and good deals. Sam and luis gave us good car and good deals. More

Painless experience buying my new HR-V from Honda on Grand. Got a great price compared to other regional dealerships and handled the process entirely online. Marcel was very helpful and responsive throu Grand. Got a great price compared to other regional dealerships and handled the process entirely online. Marcel was very helpful and responsive throughout. More

It was great working with Luis, he showed great customer service as he walked us through the process. service as he walked us through the process. More

Wonderful dealership. Every person i dealt with was top notch. Very fair price and Wonderful experience. Can't recommend highly enough!! Every person i dealt with was top notch. Very fair price and Wonderful experience. Can't recommend highly enough!! More

Pat DeRosa was super helpful while we bought our car. The reason why we were so pleased is because he wasn’t pushy. My husband and I immediately get turned off at the whole “game.” We knew the car we wan The reason why we were so pleased is because he wasn’t pushy. My husband and I immediately get turned off at the whole “game.” We knew the car we wanted, and Pat knew that. He simply just informed us of our options, and then he moved on. If we needed another car, we would come to Pat because we know he wouldn’t try to guilt us/push us into buying more than we wanted. Five stars! I don’t remember the name of the financial representative, but he was our second stop. He was kind, but definitely more pushy than we wanted when it came to warranties. We’re totally fine with people doing their jobs, but it was a little uncomfortable with how he did not accept “no” as an answer. We said no about three times until we came to an agreement with a warranty. My husband and I are safe drivers and keep up with maintenance with our cars, so this is why we kept saying no. I hope this type of sales tactic disappears at some point, but I have a feeling it won’t. I know he’s just doing his job, but I think financial advisors understand that people are tired after the hours of buying a car. In other words, it’s sometimes easier to break people down when they’re exhausted. All in all, we were pretty pleased with our experience. We will go back! More

My vehicle had an active recall, so I brought it in to be serviced. i explicitly stated while dropping my vehicle off that the only work to be done was the necessary work to replace the recalled part. I also serviced. i explicitly stated while dropping my vehicle off that the only work to be done was the necessary work to replace the recalled part. I also stated that I am up to date with all other maintenance to further the point that I wanted nothing else done. When I picked my vehicle up and drove away, I instantly knew that there was an issue. I pulled over, and measured my tire pressure of each tire to be ten pounds over the recommended level. While pulled over I called the service center where I spoke with David Taub who did my repair, and he stated that a Multi Point Inspection had also been done and that checking and adjusting tire pressure was part of this service, which I very clearly stated I did not want to have performed. David's negligence significantly increased the chance that I could have had a tire failure. More

I came in for the first time for a B1 service. About an hour after they took my car, I got a text telling me that I need $2,000 worth of work. I declined the recommendation. I also asked the rep About an hour after they took my car, I got a text telling me that I need $2,000 worth of work. I declined the recommendation. I also asked the rep to apply the coupon and that did not happen. When I picked up my car, he was gone for the day. I checked with another Honda dealer and they told me that I didn't need the work that was recommended. More