Honda On Grand

very customer oriented. Very efficient, did a great job and fixed the problem. Did not have to wait a long time Very efficient, did a great job and fixed the problem. Did not have to wait a long time More

When I purchased my car, they told me the car wash is always free and open. They don’t do car wash after the service anymore. I complained that the mileage has gone down from 39 miles to 33 miles, the as always free and open. They don’t do car wash after the service anymore. I complained that the mileage has gone down from 39 miles to 33 miles, the associate said it’s due to winter. I wish they had explained that before I purchased the expensive hybrid car. More

Still waiting for a return phone call! Terrible, explained quarter panel popping out on a brand new car, they said they will contact body shop and call me 3 weeks ago, still waiting Terrible, explained quarter panel popping out on a brand new car, they said they will contact body shop and call me 3 weeks ago, still waiting More

James is professional, personable, respectful and thorough. My experience was positive. I will continue to be a repeat customer. thorough. My experience was positive. I will continue to be a repeat customer. More

David was very helpful and walked through what was needed to be repaired. I was very thankful for the shuttle as well. Made getting the repair done so much easier for me. to be repaired. I was very thankful for the shuttle as well. Made getting the repair done so much easier for me. More

I usually have a good experience, but not this time. Kevin Brown repeatedly told me the suspension repair needed for my vehicle is not covered by my factory extended warranty that was purchased at their Kevin Brown repeatedly told me the suspension repair needed for my vehicle is not covered by my factory extended warranty that was purchased at their dealership. I had to do all of the leg work to verify coverage for the necessary part. Mr. Brown never verified by part number to ensure the repair would or would not be covered. Thanks to another advisor, I was able to get the repair done through my warranty at a later date. I wish to never work with Mr. Brown again as he does not aim to truly take care of his clients to provide a wonderful service experience. More

Very accomodating and efficient. Worked with me and my schedule. Have done business with the dealership for years and will continue to do so. Worked with me and my schedule. Have done business with the dealership for years and will continue to do so. More

everyone there is very friendly and helpful. i appreciated the quick service that i received as well i appreciated the quick service that i received as well More

Great dealership and service department. Andres always does a great job. I highly recommend Honda on Grand. Andres always does a great job. I highly recommend Honda on Grand. More

Great efficient service, with attention to detail! The staff are truly professional and well departments are well coordinated. Honda on Grand is the only dealer I trust! The staff are truly professional and well departments are well coordinated. Honda on Grand is the only dealer I trust! More