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Honda On Grand
Elmhurst, IL
2,465 Reviews
At Honda on Grand, please review our extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord and Pilot. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Honda on Grand, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Honda on Grand's service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Honda on Grand service your vehicle.
At Honda on Grand, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,465 reviews
July 18, 2024
We've worked with Danny Estevez for 15+ years leasing many vehicles. He's the best!!! many vehicles. He's the best!!! More
by jasonzakrzewski24
Verified CustomerEmployees Worked With
July 17, 2024
I had the car in for a regular service. The service was performed quickly and I was on my way. Good Job! The service was performed quickly and I was on my way. Good Job! More
by WilRogJr
Employees Worked With
July 17, 2024
Communication was not great. I dropped off the car on Friday and was told to come back in a few hours. I did not receive a call all day on Friday. I called Saturday morning and w I dropped off the car on Friday and was told to come back in a few hours. I did not receive a call all day on Friday. I called Saturday morning and was told that the car wouldn’t even be looked at until Monday. What if I needed the car? Nothing was communicated. Come Monday I was told the windshield washer fluid reservoir is cracked and is leaking. I took it to another car technician and they said nothing is leaking. There aren’t any cracks and nothing is wrong with the car. Honda simply wanted $1000 to repair nothing. I have pictures showing zero damage. When I originally brought the car in to the Service Center in June, I reported the technical issues, however this was not documented so I had to pay double for Honda to diagnose the car. Additionally, since it was not documented, it shows me that the technical issues were never checked the first time. I am never coming back again. The only positive experience I had was my interaction with David B. More
by POOJG511
Employees Worked With
July 17, 2024
Coffee is good, shuttle driver was full of good stories and the service staff are friendly and knowledgeable. and the service staff are friendly and knowledgeable. More
by Mr SCHMIDT
Employees Worked With
Other Employees :
Cashier was quick and helpful.
July 16, 2024
Couldn’t get a hold of anyone to make an appointment. My wife called at 8:30am and didn’t talk to anyone until 2pm. Was put on hold several times and was told James would call us back, he never did. Fin My wife called at 8:30am and didn’t talk to anyone until 2pm. Was put on hold several times and was told James would call us back, he never did. Finally took the van in at 3pm and told them we needed the van that night. Honda said no problem. Service shop closed at 6pm and they never called us. I had to get a sales manager to get our van for us. Repair was done but they never finished the paperwork and never called us. Very disappointing More
by lukevan80
July 16, 2024
Sam day was very knowledgeable about the car we were looking at. He was easy to work with looking at. He was easy to work with More
by gedry
Employees Worked With
July 16, 2024
New check in software created my car waiting 4 hours for a simple oil change a simple oil change More
by RCJOHNSON9
Employees Worked With
July 16, 2024
As per my service appointment, Jr Manager James in service department, treated me well & take care of my vehicle for maintenance. Waiting area was very nice clean and lighted with TV & sofa's. Vending service department, treated me well & take care of my vehicle for maintenance. Waiting area was very nice clean and lighted with TV & sofa's. Vending machines & clean toilets & customer services are excellent. More
by Kamlesh
Employees Worked With
July 16, 2024
Bought our Crv here and the sales associate Sam was great and keep coming back for our oil changes I really like the coupons that you send to me Thanks and keep coming back for our oil changes I really like the coupons that you send to me Thanks More
by babs2356
Employees Worked With
