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Honda On Grand
Elmhurst, IL
2,464 Reviews
At Honda on Grand, please review our extensive inventory of Honda cars, trucks, and SUV's, including the Honda Civic, Accord and Pilot. We work hard to get you into the vehicle you have always wanted. That new Honda is waiting for you and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available.
Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Honda on Grand, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our facility.
Honda on Grand's service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Honda on Grand service your vehicle.
At Honda on Grand, we strive to make buying or leasing a new vehicle a pleasant and rewarding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 2,464 reviews
July 26, 2024
We took the car in for an estimate and were told upfront we needed to pay $200 for the inspection. When we received the results, we could not afford the required repairs and opted not to. We paid the $200 a we needed to pay $200 for the inspection. When we received the results, we could not afford the required repairs and opted not to. We paid the $200 and drove away with nothing. This is all expected, but we later heard from friends who had a similar experience, but their dealership worked with them to find a way to get at least SOME services for the inspection fee-- new key fobs, I think. We didn't know to ask for this or we would have. Disappointing they didn't offer it though. More
by JMS
Verified CustomerEmployees Worked With
July 26, 2024
The team here was great at working on my car. I found them to be very helpful and did great work. I found them to be very helpful and did great work. More
by George
Employees Worked With
July 26, 2024
Friendly and professional, Courteous took the time for my every need. And went the extra mile to make my experience the best it could be. Definitely would return for my next vehicle! every need. And went the extra mile to make my experience the best it could be. Definitely would return for my next vehicle! More
by FONZIE474
July 25, 2024
Professional and considerate treatment. Had a lot of stuff done and inspected. Price not bad. Glad we came. Had a lot of stuff done and inspected. Price not bad. Glad we came. More
by elsworth28
Employees Worked With
July 25, 2024
Pretty good costumer service. . Igor helped on two times.. unfortunately he wasn’t there last time but Parcel did a great job too.. thanks for helping.. . Igor helped on two times.. unfortunately he wasn’t there last time but Parcel did a great job too.. thanks for helping.. More
by 8AELECTRIC
July 25, 2024
Too long to service very expensive and this with service routine appointment very disappointing and not expected from HONTA routine appointment very disappointing and not expected from HONTA More
by HDIMITRI
Employees Worked With
July 24, 2024
We've traditionally patronized Chicago Honda, but after their customer service seemed to decline, we gave Honda on Grand a try. You guys completely exceeded our expectations, and will be coming back for al their customer service seemed to decline, we gave Honda on Grand a try. You guys completely exceeded our expectations, and will be coming back for all our service needs. More
by leesunga82
Employees Worked With
July 24, 2024
it was fine it was fine it was fine it was fine it was fine review process is really annoying lose the counter was fine review process is really annoying lose the counter More
by hanlon56
Employees Worked With
July 24, 2024
James is an excellent service writer. I would recommend him to anyone. Thanks again for your help. I would recommend him to anyone. Thanks again for your help. More
by 1chevehvn
Employees Worked With
July 24, 2024
Excellent service. Staff was courteous. Service was very fast . Can’t aspect more than that . Thumbs up . Staff was courteous. Service was very fast . Can’t aspect more than that . Thumbs up . More
by GOVINDPATEL61
Employees Worked With
