Honda On Grand
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I sent him a message about the van. He responded right away. Any questions I had he was able to answer. The only thing they wouldn’t let me do is a wire transfer. They want a check. Tha He responded right away. Any questions I had he was able to answer. The only thing they wouldn’t let me do is a wire transfer. They want a check. That’s my only complaint. Nothing the salesman could do. More
Me pareció excelente buen servicio tube tres citas pero respondieron en rentarme un carro y eso me pareció muy bien gracias buen servicio se les recomienda respondieron en rentarme un carro y eso me pareció muy bien gracias buen servicio se les recomienda More
Luis was great and answered all of my questions thoroughly and explained everything in detail thoroughly and explained everything in detail More
Service Dept Rep John Cunniff did not address my concern that there is moisture and wetness in the general area between the transmission and engine. This problem was discovered by my brother who is ASE Cert that there is moisture and wetness in the general area between the transmission and engine. This problem was discovered by my brother who is ASE Certified and owns a car repair shop. John said the service ticket has been closed and couldn't be reopened. He suggested for me to come back after the next oil change, which would be another 5,000 miles to see if the problem still exists; if there is a problem my car is covered by warranty. More
My experience was phenomenal from taking to Pat at sales through finishing with finance. Would highly recommend this dealership! through finishing with finance. Would highly recommend this dealership! More
They were great. Fixed my trunk quickly. They were friendly and went above and beyond. Fixed my trunk quickly. They were friendly and went above and beyond. More
Very easy to get a service appointment (could have gotten same day). Check in was smooth on day of service. Would have liked a little more explanation of what was needed to be done and team had a hard time f same day). Check in was smooth on day of service. Would have liked a little more explanation of what was needed to be done and team had a hard time figuring out what was covered by service contract. Everyone was very friendly and service was done in under 2 hrs More
Service Rep David Taub is condescending, lacks the knowledge on vehicles that he thinks he has, assumes he knows what he's talking about, but does not. On top of all this, he lacks situational awarene knowledge on vehicles that he thinks he has, assumes he knows what he's talking about, but does not. On top of all this, he lacks situational awareness to realize that maybe he should close the door behind him when he decides to do unprofessional things such as talking trash about a client to his manager. I will be contacting the Better Business Bureau as well as filing another complaint to Honda corporate about this employee. More
Luis was a pleasure to work with. He did a good job with the verbal "tutorial" of the car's features before he sent me on my way. And I appreciate that he hooked up my phone. He did a good job with the verbal "tutorial" of the car's features before he sent me on my way. And I appreciate that he hooked up my phone. More
VERY PLEASED WITH THE SERVICE DEPT. STAFF AND THOUROGH SERVICE. THE WAITING AREA IS VERY OPEN AND SPACIOUS. STAFF AND THOUROGH SERVICE. THE WAITING AREA IS VERY OPEN AND SPACIOUS. More