Honda On Grand

No pressure sales process I worked with Sam Syed on my new Accord lease and he made the process easy. His friendly approach, knowledge, and desire to help his customers get the I worked with Sam Syed on my new Accord lease and he made the process easy. His friendly approach, knowledge, and desire to help his customers get the best deal possible will have me coming back here again. More

Love that fact I bought my 1st Honda Ryan emailed me my Internet and out the door pricing and followed up 3 times to make sure I received the quote. I appreciated that. I replied to him Ryan emailed me my Internet and out the door pricing and followed up 3 times to make sure I received the quote. I appreciated that. I replied to him that I was still working out the logistics of getting my wife to commit on a day to visit. I reached out to a few Honda dealerships but Ryan was the 1st to respond and followed up via email. All in all, Ryan made the process very easy and wasn't forcing me to purchase anything I didn't want. The CRV sells it's self and I love the fact my wife is driving a Honda and is backed by it's reliability. My only complaint would be with Luke. During my finance closing, he didn't point out to me that I was being charged $3K for an extended warranty. I was under the impression from Luke that Honda was now providing 10/100K warranty. When I asked about that to him, he said it's something Honda was doing because many manufactures where doing this now. The paper work was flying at me to sign and I was over whelmed during the process as it was getting late. In the end, it wasn't a big deal as I wanted this deal if it was presented to me. I love the fact of having a 10yr/100K bumper to bumper warranty, I just would have love the chance to save a little more money by negotiating that price. More

Quick and easy purchase process. I got a quote from their website, an e-price, and the price was the lowest of all the Honda dealers in the area, so I stopped in. Didn't haggle on pr I got a quote from their website, an e-price, and the price was the lowest of all the Honda dealers in the area, so I stopped in. Didn't haggle on price as it was plenty below MSRP and lower than all other e-prices I had received from other dealers. Was able to get a good price on my trade-in vehicle, and with minimal time sitting with the finance person, and minimal I'm talking like 5 minutes to sign all the paperwork and sign over the title on the trade-in, I was done. Fastest and easiest car buying process I have ever had. Julio Cano, the internet sales manager, was the person who gave me the online quote and assisted me with the purchase when I went in person. He was friendly and knowledgeable, and didn't make me feel rushed to make a decision, plus didn't make me sits for hours waiting for them to agree on a price for the trade-in. Overall, excellent buying experience at this dealership. More

First purchase a breeze Tom made sure the whole process went quickly and smoothly. He was very thorough on the explanation of the vehicle and answered all the questions I had Tom made sure the whole process went quickly and smoothly. He was very thorough on the explanation of the vehicle and answered all the questions I had. I would highly recommend him to a friend. More

Great people, great service Buying from Honda on Grand was the best car buying experience I've ever had. Tom was so incredibly helpful, and he made the experience completely pain Buying from Honda on Grand was the best car buying experience I've ever had. Tom was so incredibly helpful, and he made the experience completely painless. The staff is all very friendly, they made sure we left with smiles on our faces. I will definitely recommend this dealership to my friends and family and tell them to ask for Tom. More

Excellent service, best price Straight forward price, no hidden deal. Service was very good. Ryan followed up and kept me informed on my queries. It was easy to go with the finance Straight forward price, no hidden deal. Service was very good. Ryan followed up and kept me informed on my queries. It was easy to go with the finance dept and we closed the deal on the same day. More

Outstanding experience: honest, ethical, no nonsense. I hate buying cars. The car purchasing system in the U.S. is an anti-consumer mess that lends itself to dishonesty and swindling; buying a car makes e I hate buying cars. The car purchasing system in the U.S. is an anti-consumer mess that lends itself to dishonesty and swindling; buying a car makes everyone feel as though someone is trying to steal their wallet. This wasn't the experience I had at Honda once Grand at all. After being burned at OTHER dealerships, I sent HoG a grumpy email asking for out-the-door quotes that I could rely on or else I just wouldn't go in. To my surprise, Sam Syed sent me a friendly, matter-of-fact, clear email explaining exactly how much it would cost me to drive away with exactly the cars I wanted. I was skeptical; it was too easy. Surely I'd go in and they'd throw on a few thousand in fees just like all of the other dealerships! Not so. I called Sam, and he said come by whenever. He was going to be out, but he told me to just ask for his colleague Julio (a salesperson just giving a sale up like that? Already this sounded different). I went in and met Julio; he was awesome. He let me test drive every car I wanted, never tried to push me on anything, and didn't even try to push me towards my own bad judgment (I test drove a wonderful irresponsible-financial-decision car, but ended up leaving with the smart decision car). True to form, I paid exactly what I was quoted online and got exactly the car I asked for. I recommend this dealership highly; I'll recommend them to friends. Incase you're uncertain whether I'm a real person, I'm Zac Henderson in Chicago; look me up on LinkedIn. More

A purchase from a trust worthy dealer One shot price and an excellent deal. The service was very good when I approached Ryan. He just gave me one quote and an excellent quote from my new One shot price and an excellent deal. The service was very good when I approached Ryan. He just gave me one quote and an excellent quote from my new 2017 CRV exl with nav. I am very happy with the price and service. I have approached many dealers and no one has quoted less than Ryan. More

Awesome service again! Repeat customer! There is a reason people become repeat customers; great people and great deals and great customer service! I have bought both new and used cars from t There is a reason people become repeat customers; great people and great deals and great customer service! I have bought both new and used cars from this dealer with great experiences both times. More

Never felt pressured. Great communication. Sam Syed was my sales person. He was by far the best I've dealt with. I never felt pressure, rather only support in purchasing out Odeyssey. He spe Sam Syed was my sales person. He was by far the best I've dealt with. I never felt pressure, rather only support in purchasing out Odeyssey. He spent a lot of time ensuring we were comfortable and did a superb job communicating online with me. This online communication is what got me into your dealership. Sam never came across as one trying to rip me off, but truly had my family's interests in mind. I even stopped looking at other dealers bc I felt so comfortable with Sam. Thank you Sam! You deserve solid recognition and a big raise. More