Honda On Grand

I have NEVER experienced a dealership like this. WORST EXPERIENCE EVER!!! Drove 4 1/2 Hours round trip to look at a car. When I got there they told me the car was $1,000 more than it was listed on mu WORST EXPERIENCE EVER!!! Drove 4 1/2 Hours round trip to look at a car. When I got there they told me the car was $1,000 more than it was listed on multiple sites for and quickly tried to cover their LIE when I called them out on it, I should have left then. They do NOT have the best customer service & the guy who helped us didn't seem very interested in doing business or doing what he could to gain our business. He was also very rude & pushy. I will NEVER return and hope that other people will think twice before going here themselves! DO YOUR RESEARCH PEOPLE, THIS DEALERSHIP HAS PLENTY OF HORRIBLE REVIEWS AND I SHOULD HAVE KNOWN BETTER THAN TO GO HERE FROM ALL OF THE NEGATIVE REVIEWS. GO ELSEWHERE! More

great experience James at Honda and Grand was so knowledgeable and friendly, he made buying a car easy and fun. I will definitely return when we're ready to buy a new James at Honda and Grand was so knowledgeable and friendly, he made buying a car easy and fun. I will definitely return when we're ready to buy a new car! More

Very positive experience purchasing a new car here I ran a competitive bid process for a 2015 Honda Accord EX-L V6. Went out to seven Chicago area Honda dealers with the bid and Jerry at Honda on Gran I ran a competitive bid process for a 2015 Honda Accord EX-L V6. Went out to seven Chicago area Honda dealers with the bid and Jerry at Honda on Grand came in with the best OTD offer initially out of all seven. He was also the first to respond. I sent the bid out in the morning and then in the afternoon after I had collected the bids I introduced the new wrinkle of wanting to trade in a 2009 Odyssey minivan. I had obtained a value benchmark on the minivan from Edmunds and Jerry was a straight shooter and did not over-promise anything in terms of trade in value until he was able to see the vehicle. After I had another dealer get aggressive with the trade in value, I gave Jerry the chance to match the other dealer's offer which he did and I closed the deal with Honda on Grand that evening. In general I found working with Honda on Grand to be very professional and straightforward. I will also say that using DealerRater proved to be a very effective way to identify the higher caliber dealerships that I would want to consider buying from and also getting service from. More

Best Dealership Experience at very good price It was very good and hassle free experience dealing with Sam Syed. Price negotation and buying experience was very smooth. Dealer ship value your busi It was very good and hassle free experience dealing with Sam Syed. Price negotation and buying experience was very smooth. Dealer ship value your business, offer fair prices for trade in. I would rate Sam as best Sales men of whom i have interacted with. He is very friendly, polite, understand your needs and easy to business with. Once again Thanks Sam for getting me the car which I haveen looking for so long at good Price. More

We highly recommend Honda on Grand. They will really work within your budget to get you the best car at the best price. We were able to buy a new CRV and the monthly payment was right wi They will really work within your budget to get you the best car at the best price. We were able to buy a new CRV and the monthly payment was right within our budget. More

The best car byuing experience that I had Loved the salesman Ryan! He was great. Very helpful and knowledgeable and seemed to genuinely care about making me a satisfied customer... in fact, ev Loved the salesman Ryan! He was great. Very helpful and knowledgeable and seemed to genuinely care about making me a satisfied customer... in fact, everyone I spoke with, from the Honda On Grand to the Finance person was extremely helpful and friendly and was in no way pushy or "sales-y". More

Great experience. Well organized and quick. The fastest car buying experience I have ever had. Everyone was very friendly and polite. They were very detailed in expla Well organized and quick. The fastest car buying experience I have ever had. Everyone was very friendly and polite. They were very detailed in explain my new vehicle and all its features. More

Honest, easy to work with. We purchased a 2015 CRV. We were given a great price for the exact car we wanted. We honestly couldn't be happier with both Ryan, the Internet sales We purchased a 2015 CRV. We were given a great price for the exact car we wanted. We honestly couldn't be happier with both Ryan, the Internet sales person, and the dealership all the way around. More

Very Helpful Jerry Mioduszewski, from the sales dept from Honda on Grand, was very nice and informative. He explained everything to me on the vehicle, and pricing. Jerry Mioduszewski, from the sales dept from Honda on Grand, was very nice and informative. He explained everything to me on the vehicle, and pricing. Also, Michael, was very helpful and worked hard to find me the best loan. In all, everyone there was friendly. Thankyou Veronica More

Professional and Honest Very Pleasant and easy experience working with Keith Huspen. Was direct and straight to the point. Did not feel like any games were being played and Very Pleasant and easy experience working with Keith Huspen. Was direct and straight to the point. Did not feel like any games were being played and that this dealership and He is Honest. This is the 3rd Honda I have purchased in the last 2 1/2 years. More