Honda On Grand
Elmhurst, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Service rep Brolin was very nice and car was ready long before promised. Good customer service before promised. Good customer service More
Igor is very professional, knowledgeable, and trustworthy. Glad to have bought a car from him. I would recommend the Honda on grand if you look for value and service. trustworthy. Glad to have bought a car from him. I would recommend the Honda on grand if you look for value and service. More
Danny Esteves is fantastic to work with! I have leased several cars with Danny's assistance, and I will continue doing business with Honda on Grand as long as Danny is involved. I have leased several cars with Danny's assistance, and I will continue doing business with Honda on Grand as long as Danny is involved. More
The staff was professional and answered questions to my satisfaction. The service was completed in a reasonable amount of time. satisfaction. The service was completed in a reasonable amount of time. More
Everyone in the Service Dept. were friendly. Service person informative and very personable. Appt. time and pick-up were right on time. Very pleased! were friendly. Service person informative and very personable. Appt. time and pick-up were right on time. Very pleased! More
We had a very pleasant experience buying our Honda pilot with the help of Danny. Very fast and easy process. I would recommend this dealership to anyone looking to buy a car. We thought the whole team did a with the help of Danny. Very fast and easy process. I would recommend this dealership to anyone looking to buy a car. We thought the whole team did an excellent job and were able to answer any questions we had. More
First time at this dealership. I requested a shuttle during online booking, shuttle not offered at check in. I arrived at 5pm, scheduled appointment time. I watched as my car I requested a shuttle during online booking, shuttle not offered at check in. I arrived at 5pm, scheduled appointment time. I watched as my car was completed and relocated to the parking lot (>30 minutes). Finally at 6:14pm I texted for an update, knowing it closes at 6:30pm. Watched the worker scrambled as he received my text. Probably realizing at that moment he forgot about my car/ not notifying me when it was done earlier. Asked him why it took so long to tell me it was done. He said paperwork. Funny part was that I watched him do the paperwork after I texted requesting an update. Prior to that he was walking around. Paperwork was printed with a timestamp of 6:14. I did not like the fact no shuttle was offered when that was an option during online scheduling. It was listed on the paperwork he handed to me. In addition, I did not appreciate having to sit in the waiting room because they forgot to notify me when it was completed. Hoping this doesn’t occur when I come back for the 3 other oil changes I pre-paid for. More
Appointment time was spot on. No waiting longer then expected. Service person was informative and friendly. No waiting longer then expected. Service person was informative and friendly. More
Danny always goes above and beyond for us! We have leased 9 cars from Honda On Grand and they have always made it so easy. This is why we keep going back to Danny. We have leased 9 cars from Honda On Grand and they have always made it so easy. This is why we keep going back to Danny. More