Honda On Grand

Came in for a routine oil change, had my car back in less than an hour which was amazing! I’m just saddened that my service advisor called me when I was done, handed me papers and showed me to the cashier wi than an hour which was amazing! I’m just saddened that my service advisor called me when I was done, handed me papers and showed me to the cashier without another word. I was hoping he would have told me how everything went and how my car was looking after the multi-point inspection on his own. I felt brushed off that I had to find him to ask my questions. More

Had a great experience at Honda on Grand. James was professional, honest, and easy to work with. He clearly explained what my car needed and didn’t push me to do any needless work, which I re James was professional, honest, and easy to work with. He clearly explained what my car needed and didn’t push me to do any needless work, which I really appreciated. Even though I live just two miles from another Honda dealership, I’ll only bring my car here. The service was efficient, communication was great, and my car was ready when promised. Highly recommend. More

You guys are relentless. My dashboard light went out, partially, I gave you a couple thousand dollars, you fixed it. Now it works. End of story. You can stop stalking me, now My dashboard light went out, partially, I gave you a couple thousand dollars, you fixed it. Now it works. End of story. You can stop stalking me, now. Everyone was kind and helpful. More

Very accommodating and fast service. Service was done so efficient and fast . Facility so clean. Service was done so efficient and fast . Facility so clean. More

Usually when you bring a vehicle in for service. When all work is completed the car is washed. When all work is completed the car is washed. More

Very Bad customer Service. No respect to customers.After service Most of the function buttons on my vehicle is not working. No respect to customers.After service Most of the function buttons on my vehicle is not working. More

Lack of professionalism. Least customer support. No courtesy attitude. I could see few nice people dealing with other customers though. The dealership is currently not in a g Least customer support. No courtesy attitude. I could see few nice people dealing with other customers though. The dealership is currently not in a good condition to do car sales. Since I am a new arrival and had no option, I just proceeded to purchase than walk away. My comments are only based on my experience with sales people. My second key was missing. I went to the service department after a week to get a new second key. Found service section doing a good job. More

Service advisor was very courteous and helpful. He informed me of a recall and took care of it as well He informed me of a recall and took care of it as well More

They really work with you and the needs you are wanting. The color was unique but they found one in several county’s over and it was brought to me two days later. They are great at their jobs!!! The color was unique but they found one in several county’s over and it was brought to me two days later. They are great at their jobs!!! More

Brought my car in for a leak coming in through the trunk. Leak is still there. Was told by dealer rep that the leak needs to get worse for them to solve it. Leak is still there. Was told by dealer rep that the leak needs to get worse for them to solve it. More