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Honda Of Middleburg Heights - Service Center

Middleburg Heights, OH

4.8
143 Reviews

143 Reviews of Honda Of Middleburg Heights - Service Center

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September 18, 2023

Fast service friendly service advisor great work no problems very easy to deal with fair prices More

by 2017 Ridgeline!!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Sep 19, 2023 -

Honda Of Middleburg Heights responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful service experience working with the Honda of Middleburg Heights team. Drive safely, and we hope to see you back again down the road!

September 14, 2023

Mike Smith is "A Leader" as he Brings Quality Standards into this Dealership. He has Chris Wiley right where "Being A Good Listener" REALLY Matters, with Chris Keeping Us Buyers Happy✔️ Great Follow-Throug More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wiley - Presents Himself Very Professionally
Sep 15, 2023 -

Honda Of Middleburg Heights responded

Judy, we're delighted to know that Mike and Chris made your experience at Honda of Middleburg Heights such a positive one. We appreciate the shout-out for their quality standards and listening skills!

September 12, 2023

Great service! , except I did not receive my $10.00 discount for my tire rotation... More

by kenmikols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2023 -

Honda Of Middleburg Heights responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Honda of Middleburg Heights team. With regard to your discount, I would be happy to speak with you to see what more I can do to clear things up. If you are willing to discuss this further, please contact me directly. Thank you, Xavier Pepple - General Sales Manager - (440) 243-5577 ext. 131 - xpepple@fivestaronline.net

Sep 12, 2023 -

kenmikols responded

Forget it, it's only $10.00, I'm sure Honda needs it more then me....

September 10, 2023

A very classy and knowledgeable dealership, they do excellent and quality work and they make you feel comfortable. More

by wlawrence7770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Honda Of Middleburg Heights responded

We're delighted to know you had an easygoing and positive experience here at Honda of Middleburg Heights. Our team always aims for quality work and service! Thanks for the review!

Sep 11, 2023 -

wlawrence7770 responded

Excellent Team

September 08, 2023

In/out in 45 minutes. Professional, courteous & well managed. Didn't expect it but a car wash was performed after the service! Nice touch! More

by dbd2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Winkelmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Flick
Sep 10, 2023 -

Honda Of Middleburg Heights responded

We're glad to know that you had a swift and pleasant experience at Honda of Middleburg Heights! We always aim for efficiency while providing top-notch service. Thanks for noticing the car wash - we love adding those little extra touches!

September 06, 2023

This Dealership is Top Notch! Friendly. Knowledgeable and Efficient They always get my car serviced quickly and appropriately. Bradley, my Service Man, was really nice, he explai More

by kathyzupka01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Romaniuk
Sep 06, 2023 -

Honda Of Middleburg Heights responded

We're so glad to know you had a positive experience with Bradley and our team at Honda of Middleburg Heights, Kathleen! Thanks for the kind words and support--see you next time!

July 02, 2023

AFTER service June 29, 2023, was sent TEXT w website to write review - DOES NOT WORK - Text reviews on android phones just STOP in middle of survey - PLEASE SEND TO OUR EMAILS - ssrctt65@att.net - Laura Fl More

by ssrctt65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Jul 04, 2023 -

Honda Of Middleburg Heights responded

Thank you for the perfect 5-star review. It is marvelous to learn you have had an informative, excellent, and friendly experience with our Service Team. We look forward to being of service during your next routine maintenance visit with us at Honda of Middleburg Heights. Please reach out if you have any further questions or needs. Enjoy the rest of your day!

July 15, 2020

Don’t waste your time. They take walk in without an appointment for oil changes an let people wait with no problem. But if you try and drop your car off for the same thing an pick it up the next day i More

by AHMEDZ2383
Recommend Dealer
No
Employees Worked With
Amy Backstrom
June 10, 2020

2012 Honda V6 in for servicing Brought my 2012 V6 Accord in for standard oil change and servicing. My Service rep explained the multi-point inspection that was performed in detail. More

by SFENGR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Fox
June 05, 2020

Excellent experience! Courteous, professional, trustworthy. Mr. Joe Fox was extremely helpful and explained everything I needed to know. Great job Joe, keep it up and I'l More

by Kathy Michaeloff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Fox
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