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Honda Of Middleburg Heights - Service Center

Middleburg Heights, OH

4.8
143 Reviews

143 Reviews of Honda Of Middleburg Heights - Service Center

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November 01, 2018

PROFESSIONAL STAFF I like that the staff is always very friendly, courteous and professional. The service becomes a lot less painful, and when there will be a delay, I More

by Muffie Tilden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Groza Jović, John Adams, Laura Flick
Nov 08, 2018 -

Honda Of Middleburg Heights responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

October 01, 2018

Sunnyside Earns your trust Sunnyside earns your trust with fast, friendly, and efficient service. They treat you like family and communicate extraordinarily well! They make a ma More

by west2eastpilot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
Oct 04, 2018 -

Honda Of Middleburg Heights responded

Thank you for recognizing your experience at Sunnyside Honda. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. Don't hesitate to contact us if there is anything else we can do for you. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 25, 2018

Great, quick service! I was greeted almost immediately, and kept up to date on all that was going on. The technician found something on one of my tires and the service advi More

by tcasarona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thank you for the excellent review! It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

September 24, 2018

Tire repair Service advisor John adams was very helpful and concerned about my automotive repair. He provided excellent service and suggestions for me to get my H More

by Meldav53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Adams
Sep 28, 2018 -

Honda Of Middleburg Heights responded

Thanks for your outstanding review! I'm very happy to hear that John was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 24, 2018

oil change Just needed an oil change and they were able to schedule me on the day that I called. Always have had great service from Sunnyside. Laura greeted me a More

by BarbK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Aug 30, 2018 -

Honda Of Middleburg Heights responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

August 23, 2018

Excellent service Always feel appreciated by your staff. Amy is fantastic and I trust her completely to not recommend unnecessary work or products. If she recommends a More

by Von4865
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Backstrom
Aug 30, 2018 -

Honda Of Middleburg Heights responded

Thank you so much for your excellent input! We truly appreciate your business and your trust in us. I am very happy to hear that Amy met your needs and expectations. We look very forward to seeing you again in the future! Best, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

July 30, 2018

Oil Change I've been going to Sunnyside for about 5 years now and I'm very pleased with their work. Would recommend going to Sunnyside, as it is a good value fo More

by karen7335
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Flick
Jul 30, 2018 -

Honda Of Middleburg Heights responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

July 29, 2018

Great service Sunnyside service has proven to be one of the best dealership services in the area. The staff has been there for years resulting in consistent and qua More

by Honda123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Haws
Jul 30, 2018 -

Honda Of Middleburg Heights responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

June 22, 2018

The service center waiting area is deplorable. Dirty waiting area. Spraying bug spray for ants. Drinking fountain was out of order. Furniture is all worn. No reading material for customers as t More

by Lorenml123
Recommend Dealer
No
Employees Worked With
Laura Flick
Jun 24, 2018 -

Honda Of Middleburg Heights responded

Thank you for sharing your feedback. It is important to us that we satisfy every customer and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Matt Stolarski, General Manager, (440) 243-5577, mstolarski@sunnysideauto.com

May 30, 2018

Never Disappointed at Sunnyside Never in my 66 years have I ever had the same make of a car. That was true until I met Sunnyside. Now I am on my third Honda. I love this place! I fin More

by Gine13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
On my receipt it says service advisor, Dave Richmond. If this is the man who checked me in, he was wonderful. I appreciated knowledge that he shared with me.
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