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Honda Of Middleburg Heights - Service Center

Middleburg Heights, OH

4.8
143 Reviews
Call Service Center (440) 243-5577

143 Reviews of Honda Of Middleburg Heights - Service Center

Sort by
February 05, 2025

Fast service, Friendly' staff, need to have free coffee and cookies, it's a temporary place but they needed a TV to entertain us More

by wolfmantwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 05, 2025 -

Honda Of Middleburg Heights responded

Thanks for the feedback! We're glad you enjoyed our fast service and friendly staff at Honda of Middleburg Heights. We'll definitely consider your suggestions to enhance the waiting experience.

February 05, 2025

Service Advisor, Dave, and Service Technician, Manuel, made the service visit a good experience. They are very knowledgeable and I will be back again for future service. More

by jimkvasnicka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Richmond / Manuel
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Feb 05, 2025 -

Honda Of Middleburg Heights responded

Jim, we're delighted to hear that Dave and Manuel provided you with a great service experience at Honda of Middleburg Heights. We look forward to seeing you again for your future visits!

February 04, 2025

They're great and very helpful. Seem to be very up front when informing me off what service was needed for my car and provided me a payment option for work being done. More

by DIR7712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Honda Of Middleburg Heights responded

We're delighted to hear that you found our team at Honda of Middleburg Heights helpful and transparent with your car service. Thank you for sharing your experience, and we're glad we could assist with a convenient payment option!

February 04, 2025

Everything on my appointment went perfect,, they were on time and completed the job quickly More

by romeyspizza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha
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Feb 05, 2025 -

Honda Of Middleburg Heights responded

Thank you for sharing! We are happy to have earned your business here at Honda of Middleburg Heights.

February 04, 2025

Kevin the service rep was friendly, knowledgeable and kept me informed of what was happening. The dealership itself is in need of updating. It's my understanding it is under process with a new building More

by r.grieco.rg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 05, 2025 -

Honda Of Middleburg Heights responded

Thank you for sharing your feedback about Honda of Middleburg Heights! We're glad to hear that Kevin provided excellent service and kept you informed. We appreciate your patience as we work on updating our facilities, and we're excited for the improvements ahead.

September 23, 2024

I had a bad experience with Bradley. I thought he gave attitude and didn’t help with our concerns. We will be seeking Honda services at another dealership from now on. More

by Audrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brad Haag
1.0
This rating includes all reviews, with more weight given to recent reviews.
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September 17, 2024

Great experience! Pleasant atmosphere and helpful employees. Joe was friendly and helpful. Thank you!! Gayle More

by Gayle
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joseph
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Sep 18, 2024 -

Honda Of Middleburg Heights responded

Gayle, we're delighted to hear you had a great experience with Joe and the team at Honda of Middleburg Heights. Thanks for sharing your feedback!

September 15, 2024

Bradley Perrea, Service Advisor did an excellent job in dealing with me concerning the service needs for my 2019 Honda Odyssey. I was considering looking for a new service provider after my service prior t More

by dougvenard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Perrea, Service Advisor
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Sep 16, 2024 -

Honda Of Middleburg Heights responded

Doug, we're delighted to hear that Bradley's excellent service has earned your continued business with Honda of Middleburg Heights. Thanks for sharing your experience!

August 27, 2024

My service advisor,Noah, was attentive to my questions I had about my CR-V. More

by mariargeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah
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Aug 27, 2024 -

Honda Of Middleburg Heights responded

We're glad Noah could provide the attentive, accommodating service we strive for here at Honda of Middleburg Heights. Thanks for putting your trust in our team!

August 16, 2024

Service tech was very helpful and listened to my concerns. Only thing is I noticed today was that I requested PSI on tires be set at 31 and when I reviewed the multi inspection report today it sa More

by JoyceZorko
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Richmond Service Advisor
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