Honda Of Middleburg Heights

Love Sunnyside! People are genuine. No up-selling pressure. Service is quick. Have purchased two vehicles there in the past 6 years and couldn't be happier! People are genuine. No up-selling pressure. Service is quick. Have purchased two vehicles there in the past 6 years and couldn't be happier! More

Professional - As Should Be Expected Very reliable service advice. Multipoint inspection and recommendations for future maintenance were appreciated, as were discounted auto care servic Very reliable service advice. Multipoint inspection and recommendations for future maintenance were appreciated, as were discounted auto care services and coupons. All recommended services/computer codes were consistent with HUM diagnostics. Service experience was excellent. The only negative was sitting in the lounge area and overhearing one of the salesmen drop a couple of F-bombs in conversation with others in sales. Car-buying customers were not present, but there were 5 people in the service waiting room who could hear it. That kind of language from an employee in a public space is unprofessional. More

Great Experience! Tim and Richard are absolutely wonderful to work with. I dealt with them on my last lease, and my girlfriend bought her car from them too. Returning t Tim and Richard are absolutely wonderful to work with. I dealt with them on my last lease, and my girlfriend bought her car from them too. Returning to buy my next car from them was a no-brainer! They took the time to answer my questions and to make sure I was getting a car I really enjoyed. They worked hard to make sure I got a good deal, and Nancy in finance was great, too. She took her time and explained everything perfectly. I will definitely recommend them to anyone and I'll be back in the future! More

Excellent Service The service associate was very thorough in his explanation of what was needed for my car. The wait was not too long. My car ran much better after my v The service associate was very thorough in his explanation of what was needed for my car. The wait was not too long. My car ran much better after my visit. More

Professional Sales We have been doing business with Dave Niksa for several years and are always pleased with the results. He does a super job of handling our questions We have been doing business with Dave Niksa for several years and are always pleased with the results. He does a super job of handling our questions and concerns. More

Great Service Department Service advisors always courteous. Brought vehicle in for routine maintenance and after inspection, was advised of additional work needed and kept ap Service advisors always courteous. Brought vehicle in for routine maintenance and after inspection, was advised of additional work needed and kept apprised of progress. Work completed promptly and as promised. More

Great experence everytime I go there. Honest and very professional both SALES and SERVICE - I went to work while I was sitting in their lounge drinking coffee that was very good I have to Honest and very professional both SALES and SERVICE - I went to work while I was sitting in their lounge drinking coffee that was very good I have to say, I could have worked out of there all day long. More

Friendly staff and comfortable waiting area I took my Civic in for a recall and was helped within 5 minutes of arriving with my car. I waited in their cozy waiting area and was out within the t I took my Civic in for a recall and was helped within 5 minutes of arriving with my car. I waited in their cozy waiting area and was out within the time frame given. Friendly staff and excellent customer service, what more could you ask for! Thank you Sunnyside! More

Oil, filter and tire rotation. Getting an appointment is easy and trained techs get the job finished correctly the first time. It was a basic oil, filter and tire rotation but on a Getting an appointment is easy and trained techs get the job finished correctly the first time. It was a basic oil, filter and tire rotation but on a different vehicle another dealership (no name) put in a wrong oil plug causing oil leakage. More

Insight Recall for new airbag Laura Flick helped us to understand all that would be done and how long it would be until finished. The car was ready when we returned after breakfas Laura Flick helped us to understand all that would be done and how long it would be until finished. The car was ready when we returned after breakfast across the street and all items we wanted checked were covered and we were helped immediately More