Honda Of Middleburg Heights

Mariah was informative, helpful and easy to work with! She tried to make the process as quick as possible but while still being thorough! Thank you! She tried to make the process as quick as possible but while still being thorough! Thank you! More

Shawn and his team are amazing! Thanks for the great service! Would recommend to friends! Thanks for the great service! Would recommend to friends! More

Fred Turner did a great job of working with my daughter and I to find her the right car. He was patient and gave us options and was very responsive and timely in answering questions. and I to find her the right car. He was patient and gave us options and was very responsive and timely in answering questions. More

Great service! Made the process of turning in my lease super simple and streamlined. Very friendly, nice guys Made the process of turning in my lease super simple and streamlined. Very friendly, nice guys More

Thanks for making the finance experience easy! Friendly, easy going, calm demeanor and personality! She didn't make you feel terrible for not wanting to buy additional items! I love this as I hate Friendly, easy going, calm demeanor and personality! She didn't make you feel terrible for not wanting to buy additional items! I love this as I hate people who push! More

Very pleased with my experience purchasing a new CR-V Hybrid. Shawn Cabell was my salesperson and he was knowledgeable, attentive, and easy to work with. The car sells itself - the staff at Honda of Mi Hybrid. Shawn Cabell was my salesperson and he was knowledgeable, attentive, and easy to work with. The car sells itself - the staff at Honda of Middleburg Heights provides a nice no-pressure environment. 5 Stars! More

Great buying experience. Staff is very transparent and easy to work with. In todays world if you are prepared ahead of time, purchasing a vehicle should be seamless, and this Staff is very transparent and easy to work with. In todays world if you are prepared ahead of time, purchasing a vehicle should be seamless, and this group makes it easy. More

Sales experience was pleasant, the salesperson was knowledgeable and very helpful in assisting me with my purchase. knowledgeable and very helpful in assisting me with my purchase. More

My salesman was the best. Not pushy. Calm and kind and very helpful. Made the experience less stressful. Not pushy. Calm and kind and very helpful. Made the experience less stressful. More

I came to the dealership to order a new car with Steve. He told me more than once that the only difference between my current car and the new car is a sunroof. I ordered the car. Turns out it did not come He told me more than once that the only difference between my current car and the new car is a sunroof. I ordered the car. Turns out it did not come with Sirius XM or the safety feature that gives notice of cars next to you or behind you. The aftermarket Sirius XM radio requires reaching to the dash instead of using the safer thumb control to change channels. Matt the manager won't return my call. I would have ordered these 2 options to be added to the care if I had been told that they were not included. I'm very disappointed in Steve's casual manner and lack of knowledge of his product. I gave the management a full chance to give me the car that I was promised. Now, it's been enough time that I know they will not help me, so I wrote a review to make other prospective customers aware of their practices. More