Honda Of Middleburg Heights

Kudos to Kathryn Knaze for her excellent service and value to us. I am a new customer and bought Honda Civic LX used on 05/09/2023 and traded my car and she was wonderful. She is a cornerstone; when It value to us. I am a new customer and bought Honda Civic LX used on 05/09/2023 and traded my car and she was wonderful. She is a cornerstone; when It comes to service. Please kindly note this. She reminds me of my own ethics. Service Over Sales--- People Over Profit and Honesty Over Hustle. She went above and beyond for us and treated us in a excellent manner. I also like to thank Tim King the Finance Manager for his values, patience, service and courtesy to me and my Dad. Great Dealership, Friendly People, Excellent Service & Honest People. Thank you. More

Do NOT do business with these people. They will give you at least $3000 less for your trade-in than any other dealer in the area and it literally takes HOURS for them to do anything. They They will give you at least $3000 less for your trade-in than any other dealer in the area and it literally takes HOURS for them to do anything. They hand you a really lame line that "you're saving on taxes when you trade on for a new car." Yes, you are, but you can save on taxes at any dealership AND at other dealerships they will give you a fair price for your trade. More

Fred Turner was great to work with. He was very informative and explained everything from start to finish He was very informative and explained everything from start to finish More

We appreciated Fred Turner's explanations and help going thru the stressful process of purchasing a new vehicle. He offered to help us going forward if we had any questions regarding the operation of our thru the stressful process of purchasing a new vehicle. He offered to help us going forward if we had any questions regarding the operation of our new Honda as well--good customer service. More

It was a great experience Jamie was excellent all paperwork was ready to go by the time we arrived paperwork was ready to go by the time we arrived More

Everyone was so kind and did not act rushed rude or frazzled. The vibe was so nice and comfortable. The staff made me feel listened to and cared for. I was there at the end of the day and it spilled in frazzled. The vibe was so nice and comfortable. The staff made me feel listened to and cared for. I was there at the end of the day and it spilled into well after hours but the staff were so kind and made me feel like they didn’t mind. I didn’t feel pressured or pushed into anything I didn’t want. They took great care of the car they sold me. I got a booklet with all the special things they took care of with the used car to ensure I was getting a great quality and safe feeling vehicle. I really loved that they replaced the breaks among several other things to make the cat feel brand new. The car looked and drove like it had zero miles on it. I couldn’t love middleburg heights Honda more. I couldn’t have asked for a better experience. Way to be miles above your competition!!! I’m a very happy customer. More

I would like to thank Cameron Black for finding a great vehicle for me and answering my questions vehicle for me and answering my questions More

Great experience. Travis was down to earth and didn’t feed any xx. Management was nice. Their computer/tablet system has a few kinks to work out but it’s new. Travis was down to earth and didn’t feed any xx. Management was nice. Their computer/tablet system has a few kinks to work out but it’s new. More

The representative Tyler Thornton took very good care of us, took his time addressing all of our concerns. We received excellent service by Tyler. Very knowledgeable, we are grateful for such respectful an us, took his time addressing all of our concerns. We received excellent service by Tyler. Very knowledgeable, we are grateful for such respectful and caring salesman. Thank you so much. More

Travis Burgess made buying my first new car in 60 years simple. I knew what i wanted just didn't want the hassle , didn't know who would be the salesman, how that relationship would turn out. Having Tra simple. I knew what i wanted just didn't want the hassle , didn't know who would be the salesman, how that relationship would turn out. Having Travis made my experience joyful and gave me hope for the generation that follows. Be assured having Travis represent Middleburg heights Honda.He did you proud. More