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Honda Marysville - Service Center

Marysville, OH

1.9
18 Reviews

18 Reviews of Honda Marysville - Service Center

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January 12, 2021

Very rude not professional staff try’s to force u to purchase things u don’t want I will never return to this business thank you More

by Cornelius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James
Jan 13, 2021 -

Honda Marysville responded

Cornelius, We take your feedback very seriously, and I would appreciate the opportunity to address all of your concerns further. Please reach out to me at a time that is convenient for you to discuss your situation. Best, Jesse Sisco Service Director jsisco@hondamarysville.com Honda Marysville

December 12, 2020

They solved a electrical problem in my wifes' CRV that another Honda dealer could not.I suppose they are just going to have better mechanics since they are next door to the first Honda auto plant in the U More

by Dick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Dec 13, 2020 -

Honda Marysville responded

Thank you for visiting Honda Marysville, Dick. We are happy to know that you were satisfied with the repairs we provided for your wife's CRV. We look forward to working with you again.

September 29, 2020

EXTREMELY disappointed by the service in this establishment. For a place that supposedly puts safety above everything this place does not do that. The excellence in their service department is a More

by HopeFullll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamie
Sep 30, 2020 -

Honda Marysville responded

Hello, I apologize that you did not receive the level of service you expected and would appreciate the opportunity to address all of your concerns further. Please reach out to me at your earliest convenience to discuss your situation. I hope to hear from you soon. Best, Jesse Sisco Service Director jsisco@hondamarysville.com Honda Marysville

August 03, 2020

Went there in confidence that I would get a good deal. I thought I could trust them to take care of me. Ended up being the worst deal on a car I have ever gotten. Don't recommend them to my worst enemy. I g More

by Vinny
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
EVAN
Aug 04, 2020 -

Honda Marysville responded

Vinny, I am concerned to learn about your disappointment regarding your recent service experience. Your feedback is important to us, and I would appreciate the opportunity to address your concerns. Please reach out to me at your earliest convenience to discuss your situation further. Best, Parag Patel General Sales Manager ppatel@hondamarysville.com Honda Marysville

November 23, 2019

My first visit tho not a good one. "Team work"should be the only moto for all the Honda dealerships. I want to knw my car is in good hands no matter wat dealership I visit. More

by Ssensation H
Recommend Dealer
Yes
Employees Worked With
I don't want to name employee
Nov 24, 2019 -

Honda Marysville responded

Hello, I extend my personal regrets to find out about your initial impression. I'd like to connect with you to discuss anything you found disappointing. We always want to provide the best experiences possible for our guests. Please reach out to me directly when it is convenient for you to share more about what happened. Thank you for your time. Best, Parag Patel General Sales Manager ppatel@hondamarysville.com Honda Marysville

September 19, 2018

Horrible Service Department We’re leasing a Honda Civic that has had electrical problems since about a 8 months into our 3 year lease. They have “fixed it” at least 6 different t More

by Saradawn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris, service department
Nov 06, 2018 -

Honda Marysville responded

Saradawn, I regret hearing that you had a disappointing visit. Please reach out to me so I can hear more details regarding what happened during your experience. It would be my pleasure to assist you in any way I can. I appreciate your time and feedback. Kind regards, Parag Patel General Sales Manager ppatel@hondamarysville.com Honda Marysville

January 10, 2018

Service Poor - Not Customer Focused Service center refused to let me make an appointment for an oil change. Tech said that it is first come first serve. The wait may be 30 minutes or thr More

by Anonymous
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Chris
August 09, 2015

Terrible experience I went in to have a recall fixed. The appointment took longer than what I was told. After repairing the recalled airbag, I was told my radiator was le More

by Momof3
Recommend Dealer
No
Employees Worked With
I didn't catch his name
2