Honda Marin
San Rafael, CA
Filter Reviews by Keyword
By Type
Showing 139 reviews
I usually work with Steve in the service department but this time, Nick helped me. He was absolutely fabulous! Nick was very clear, explained everything and even found a coupon to be used against the co this time, Nick helped me. He was absolutely fabulous! Nick was very clear, explained everything and even found a coupon to be used against the cost of a new battery. I feel that all is now safe and sound! More
The staff member was professional, friendly, and knowledgeable! The service was performed with no time wasted, and the results of the maintenance inspection related to me. The service technician w knowledgeable! The service was performed with no time wasted, and the results of the maintenance inspection related to me. The service technician was good enough to vacuum my car floor and wash the inside front window which I had smeared up trying to clean it myself. I know exactly when my next service is due. Always a pleasure dealing with the professionals at Honda! More
Matthew Pence was great to work with. He really made the effort to make everything easy and straightforward. I really appreciated that he answered my questions directly and didn’t try to mislead me with har effort to make everything easy and straightforward. I really appreciated that he answered my questions directly and didn’t try to mislead me with hardcore sales tactics. And beyond that, Matt was simply nice and friendly, and made a real effort to make me and my family comfortable. More
Always go above and beyond to fix isssues. Make genuine recommendations about products and havent once tried to upsell me on products or unnecessary work. Ive been told I “can wait” a little on tire replac recommendations about products and havent once tried to upsell me on products or unnecessary work. Ive been told I “can wait” a little on tire replacements and the following month, They were having a special deal on new tires. Had a rats nest sitting in my cabin air filter and they not only did all the dirty work of replacement parts but then disinfected and cleaned the whole thing so I had nothing to worry about. Lifesavers for my car :) More
Outstanding salesperson Mike D. and efficient and friendly financing dept. my best car buying experience ever!!! I would recommend them highly and will go back if I ever need to friendly financing dept. my best car buying experience ever!!! I would recommend them highly and will go back if I ever need to More
First time visit and very impressed withthe courtesy,the First time visit and very impressed with the courtesy,the service and the cleanliness of the premises.My Service Advisor Mr.Simon Giragossian was ver First time visit and very impressed with the courtesy,the service and the cleanliness of the premises.My Service Advisor Mr.Simon Giragossian was very helpfully and professional! Marin Honda has of now a new Client! More

