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Honda Marin

San Rafael, CA

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rated
139 Reviews

2 Shoreline Parkway

San Rafael, CA

94901

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Showing 139 reviews

September 07, 2021

I usually work with Steve in the service department but this time, Nick helped me. He was absolutely fabulous! Nick was very clear, explained everything and even found a coupon to be used against the co More

by stacyinhonolulu
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Johnston
Sep 07, 2021 -

Honda Marin responded

Stacy, your review made us smile. We love hearing that our employees, such as Nick, are going above and beyond for our customers & delivering reliable service. Until we see you next again at Marin Honda, we will be sure to keep up our timely services and courteousness.

August 28, 2021

The staff member was professional, friendly, and knowledgeable! The service was performed with no time wasted, and the results of the maintenance inspection related to me. The service technician w More

by anngoodall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m assuming that the staff who checked me in was Sean Weaver; if not, then he too gave 5-star customer service!, Sean Weaver
Aug 29, 2021 -

Honda Marin responded

Thank you for choosing Marin Honda for your Honda needs! We're so pleased to see you were provided with the utmost level of care here and our team got you along your way in a professional and timely manner. We look forward to your next visit.

August 21, 2021

Matthew Pence was great to work with. He really made the effort to make everything easy and straightforward. I really appreciated that he answered my questions directly and didn’t try to mislead me with har More

by Lizzie has a new car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pence
Aug 21, 2021 -

Honda Marin responded

Thank you! We are excited to have you as a customer! You can always give us a call, no matter what you need help with!

August 17, 2021

Always go above and beyond to fix isssues. Make genuine recommendations about products and havent once tried to upsell me on products or unnecessary work. Ive been told I “can wait” a little on tire replac More

by Winterpeony09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 17, 2021 -

Honda Marin responded

Hi there, Thank you for your positive review. Your satisfaction means everything to us, therefore we are thrilled that our Service Department were able to meet your expectations. Thank you for choosing Marin Honda and we look forward to working with you in the future.

August 12, 2021

Unfortunately, I had to wait 1/2 an hour, but then Chris Barclay saved the day. Chris was professional, kind and apologized for the wait. More

by dmscippa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Barclay
Aug 12, 2021 -

Honda Marin responded

Hi there, Thank you for taking the time to give us your review. We are pleased that our team were professional and kind whilst working with you. We take on board your feedback about the waiting time. Thank you for choosing Marin Honda and we hope to continue to assist with all of your future automotive needs.

August 12, 2021

Have always had excellent service over the years. My 1998 honda is still going strong! More

by Irisjhill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnston
Aug 12, 2021 -

Honda Marin responded

Hi there, Thank you for your wonderful review. We are delighted that our team have consistently provided you excellent service. We appreciate your return business and thank you for choosing Marin Honda. We look forward to working together in the future.

August 07, 2021

The front desk's Chris Barclay was awesome. Very communicative and helpful. I knew what was going on every step of the way. More

by Monbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Barclay
Aug 09, 2021 -

Honda Marin responded

Hi there, Thank you for your positive review. We strive to ensure that we keep our customers updated and informed, therefore we are happy to know of your recent experience. Thank you for choosing Marin Honda and we hope to continue to assist with all of your future automotive needs.

August 04, 2021

Outstanding salesperson Mike D. and efficient and friendly financing dept. my best car buying experience ever!!! I would recommend them highly and will go back if I ever need to More

by Clemente
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike D
Aug 04, 2021 -

Clemente responded

thank you so much for a great experience

Aug 05, 2021 -

Honda Marin responded

Thank you for the 5-stars and for the kind words. The team is glad your experience at Marin Honda was outstanding. We look forward to future visits!

August 01, 2021

Dave in the parts department was extremely helpful. I had been unable to change a tire because the tire lock wouldn’t work. He replaced it. More

by Publicface
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave in parts dept
Aug 02, 2021 -

Honda Marin responded

Thank you for the positive rating and review! We are glad to know that you had a great experience working with our Parts Department. Please let us know if we can be of any further assistance here at Marin Honda.

July 23, 2021

First time visit and very impressed withthe courtesy,the First time visit and very impressed with the courtesy,the service and the cleanliness of the premises.My Service Advisor Mr.Simon Giragossian was ver More

by Schneiderrobert2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Giragossian. Service Advisor
Jul 24, 2021 -

Honda Marin responded

Thank you for choosing Marin Honda. We are happy to know that our Service Team provided you with such an incredible experience. We welcome you to the Marin Honda family.