Honda Mall of Georgia

I was in the market for buying a new car this weekend. I went to Honda Mall of Ga because I knew some people who had bought from them and decided to try them out. The sales guy, Vince, who came to speak to went to Honda Mall of Ga because I knew some people who had bought from them and decided to try them out. The sales guy, Vince, who came to speak to me asked me to look at the newer model civic. I wasn't sure about it, but I sat in it anyways to see if I would like it. I wasn't very comfortable in the car, but when I went to get out, he pushed the keys in my face and said I needed to drive it to get the feel of the car. I said politely, "No thank you, I have driven a Honda before, and have owned one before. I know the drive pretty well". In response to that he said, well you can drive it on the back lot, just a quick spin and continued to shove the keys in my face. My boyfriend saw what Vince was doing and proceeded to intervene and say, "she said no thanks." I was determined not to let one bad sales guy ruin me trying to decide on the car. I went inside and talked with Calvin, who was amazing and could not have been more helpful, about if I could afford it. Being a younger with not very good credit, I wanted to see if I would qualify. As Calvin was going over the paper work with me and trying to explain some things to me, Vince continued to try and butt in to 'make the sale'. I got extremely annoyed and my boyfriend again intervened standing between myself and Vince. We finished with the paper work overview and Calvin said I needed a couple of things before we could make it official. I said that was fine, we were on a schedule and I would call him, he then gave me his card and I went to write my cell phone number down for him. Calvin was very professional. Vince kept shoving pens and paper in my face, which is rude to begin with. I told Calvin we would speak later just wanting to leave at this point. As my boyfriend and I were walking out, Vince proceeded to ask me what color car I wanted even AFTER I said I would need to think about it! He told me once more I needed to take the car on a test drive around the parking lot. I immediately became more aggravated and annoyed. I got in my car and left. 2 hours or so after I left the dealership my cell phone rang, it was VINCE calling me to see if I had called Calvin back. I don't know where the guy thought it was okay to call a number and check up on someone who plain as day said she would call the dealership back when she had a moment to talk to them more. He proceeded to ask me if I had any questions for Calvin, I said "No. I am in the process of trying to get ready for work. I will call HIM (Calvin) when I am ready to talk to him or have questions." Vince just didn't understand the meaning of the word no, and kept trying to talk me in to buying the car! I had gone to 5 other dealerships that day in hopes of trying to find something I could afford, and the Civic was one of the better cars I looked at. Not the best, but better for the price. Vince completely ruined my desire to go back and actually look at the car and drive it the next time I am out. I won't be going back. Mainly because of his rudeness and shoving keys in my face and calling my phone, it was inappropriate to say the least. More

Boris is a friendly and courteous sales person. He returned phone calls and emails in a timely manner. Ric got us a great finance rate and got us in and out in record time. I will not hesitate to come returned phone calls and emails in a timely manner. Ric got us a great finance rate and got us in and out in record time. I will not hesitate to come back when I'm in the market for another car. I will recommend them to friends and family. More

We decided to try for a lower payment, and somewhat reluctantly began the search for a new car. Calvin immediately put our minds at ease and showed us several options that accommodated our financial an reluctantly began the search for a new car. Calvin immediately put our minds at ease and showed us several options that accommodated our financial and practical needs. Tan was very knowledgeable about all the vehicles on the lot, and really helped us narrow down our choices. Johanna helped us tremendously by watching our son while we had "adult decision time." Don explained the complete finance process flawlessly and we were not surprised by anything. We are thrilled with our new Honda Fit and would recommend HMOG to anyone! Thank you to everyone who made the experience so great! More

This dealership is the best I know.Great service and prices.Will buy more cars from them. The staff was very friendly and most helpful. Highly recommend for business. This dealership has a wide variety prices.Will buy more cars from them. The staff was very friendly and most helpful. Highly recommend for business. This dealership has a wide variety of vehicles.I love their service department.Very professional. More

Honda Mall of GA is on of the best dealerships in Atlanta Metro Area by my opinion. Salespeople have deep knowledge of absolutely all Honda models. I experienced that personally because I couldn’t make my ch Metro Area by my opinion. Salespeople have deep knowledge of absolutely all Honda models. I experienced that personally because I couldn’t make my choice in a beginning and had a lot of questions concerning several models. I felt no pressure either from sellers or from financial department. I got financing within an hour and went home driving my new Accord. Thank you Honda Mall of GA for the excellent service! More

Honda Mall of GA is on of the best dealerships in Atlanta Metro Area by my opinion. Salespeople have deep knowledge of absolutely all Honda models. I experienced that personally because I couldn’t make my ch Metro Area by my opinion. Salespeople have deep knowledge of absolutely all Honda models. I experienced that personally because I couldn’t make my choice in a beginning and had a lot of questions concerning several models. I felt no pressure either from sellers or from financial department. I got financing within an hour and went home driving my new Accord. Thank you Honda Mall of GA for the excellent service! More

Honda Mall of Georgia has given me excellent customer service and a quality product. We purchased the new Accord Crosstour and have not had any problems what so ever. Our Salesman Joe Whatley really seem service and a quality product. We purchased the new Accord Crosstour and have not had any problems what so ever. Our Salesman Joe Whatley really seemed sincere in finding my wife and I exactly what we wanted. He did not pressure us into buying and spent most of Sunday afternoon getting us what we wanted. It is rare that you find a Salesman who wants to help the customer find what they want and not just worried about making money. I have been to several Toyota Dealerships this month looking for the right car and always seem to run into the initial "greeter" who is only there to say hello and walk around with you. Then when you ask questions or need to talk about the purchase all of a sudden a "Sales Manager" shows up to pressure you into a purchase. This way of selling cars gives the Car Business a bad name. I did not find that at Honda Mall of Georgia and that is why I bought from them. If you need a new Car, I recommend talking to Joe. More

From start to finish, Honda Mall of Georgia did an exceptional job. Follow up frequency from the sales department was appropriate; knowledge/expertise was superior to other dealerships, and their sal exceptional job. Follow up frequency from the sales department was appropriate; knowledge/expertise was superior to other dealerships, and their sales approach was consultative. What ultimately made me decide on giving them my business was how easy Brian and Calvin made it for me. With two very young children, our time is limited and they were sensitive to that. Pricing among the metro Atlanta dealerships were very similar - Brian and Calvin's high level of customer service was the differentiator. I highly recommend that you let them compete for your business. More

The best sales experience we ever have. Keep the good work. we are very happy with our new CRV, also the sales process was fast low pressure and the sale person know the product. In the finace department work. we are very happy with our new CRV, also the sales process was fast low pressure and the sale person know the product. In the finace department they explain all our options with out any games. Thanks HONDA MALL OF GEORGIA More

Sales person was knowledgeable,provided great customer service and made my car purchase experience the best I ever had. I was treated like the only customer and enjoyed all of the aspects from choosing a service and made my car purchase experience the best I ever had. I was treated like the only customer and enjoyed all of the aspects from choosing a car to financing. I would strongly advise, anyone I know in the market for new or used vehicle, to shop at Honda Mall of Georgia. Thank You! More