Honda Mall of Georgia

Honda Mall of GA is on of the best dealerships in Atlanta Metro Area by my opinion. Salespeople have deep knowledge of absolutely all Honda models. I experienced that personally because I couldn’t make my ch Metro Area by my opinion. Salespeople have deep knowledge of absolutely all Honda models. I experienced that personally because I couldn’t make my choice in a beginning and had a lot of questions concerning several models. I felt no pressure either from sellers or from financial department. I got financing within an hour and went home driving my new Accord. Thank you Honda Mall of GA for the excellent service! More

Honda Mall of Georgia has given me excellent customer service and a quality product. We purchased the new Accord Crosstour and have not had any problems what so ever. Our Salesman Joe Whatley really seem service and a quality product. We purchased the new Accord Crosstour and have not had any problems what so ever. Our Salesman Joe Whatley really seemed sincere in finding my wife and I exactly what we wanted. He did not pressure us into buying and spent most of Sunday afternoon getting us what we wanted. It is rare that you find a Salesman who wants to help the customer find what they want and not just worried about making money. I have been to several Toyota Dealerships this month looking for the right car and always seem to run into the initial "greeter" who is only there to say hello and walk around with you. Then when you ask questions or need to talk about the purchase all of a sudden a "Sales Manager" shows up to pressure you into a purchase. This way of selling cars gives the Car Business a bad name. I did not find that at Honda Mall of Georgia and that is why I bought from them. If you need a new Car, I recommend talking to Joe. More

The best sales experience we ever have. Keep the good work. we are very happy with our new CRV, also the sales process was fast low pressure and the sale person know the product. In the finace department work. we are very happy with our new CRV, also the sales process was fast low pressure and the sale person know the product. In the finace department they explain all our options with out any games. Thanks HONDA MALL OF GEORGIA More

From start to finish, Honda Mall of Georgia did an exceptional job. Follow up frequency from the sales department was appropriate; knowledge/expertise was superior to other dealerships, and their sal exceptional job. Follow up frequency from the sales department was appropriate; knowledge/expertise was superior to other dealerships, and their sales approach was consultative. What ultimately made me decide on giving them my business was how easy Brian and Calvin made it for me. With two very young children, our time is limited and they were sensitive to that. Pricing among the metro Atlanta dealerships were very similar - Brian and Calvin's high level of customer service was the differentiator. I highly recommend that you let them compete for your business. More

Sales person was knowledgeable,provided great customer service and made my car purchase experience the best I ever had. I was treated like the only customer and enjoyed all of the aspects from choosing a service and made my car purchase experience the best I ever had. I was treated like the only customer and enjoyed all of the aspects from choosing a car to financing. I would strongly advise, anyone I know in the market for new or used vehicle, to shop at Honda Mall of Georgia. Thank You! More

The experience was excellent! Sales people are friendly and did not rush my decision. They showed an extensive knowledge of the product and provided me with all needed information. They made it possible fo and did not rush my decision. They showed an extensive knowledge of the product and provided me with all needed information. They made it possible for me to understand all aspects of financing a vehicle. I have, since my purchase returned for service and was very pleased with the way it was done. Fast and honest. I would recommend any of my friends or family to deal with Honda Mall of Georgia. More

We just purchased a 2009 CRV and were treated like family from the sales aspect of it, right through to the financing. Best experiance we have ever had at a dealership so far and we will return. There was no from the sales aspect of it, right through to the financing. Best experiance we have ever had at a dealership so far and we will return. There was no stress no pressure and it was a pleasant experiance all thr way out the door. More

After spending $36,000.00 on a 2008 Honda Accord EXL on January 4, 2008 I expected a pleasant experience when I took my car in for an oil change. I was advised at the time that I needed new brakes and I a January 4, 2008 I expected a pleasant experience when I took my car in for an oil change. I was advised at the time that I needed new brakes and I asked to see the brake pads. After going into the service area and the service guy picked up this old, cracked, black worn brake pad from his bench and advised me that this was my brake pad and I needed new pads. I looked up at my car and the calipers were still in place along with my brake pads! That was not even off of my car! When I called him on it he got very very angry. (I suppose since I was a woman he didn't expect that I knew the workings of my car). I then went to the manager, Bobby Moore who had already spoke to this tech. When he came out of his office he was rude to me in front of customers and told me he wouldn't tolerate ME calling his employee a liar. He told me to take my business elsewhere and I was no longer welcome there. Not only did the customers look at me like I was the enemy but the service woman, Donna, decided her loyalties were with the service guy since I accused them of bad business. When I was told about my brakes I was told that if I drive off of the lot I could get in an accident because my brakes were so bad. I told them if my vehicle had been sabatoged they would not here the end of this. I took my brand new Honda to a dealer in another town and was told my brake pads had plenty of miles left on them. 17,000 miles later, I replaced my brake pads. I sent a complaint to the CEO of this dealership and have NEVER heard a word. I guess Bobby Moore, who has issues working with women who know their vehicles, feels he got rid of me. I am in the process of filing a formal complaint with Honda USA. I waited a few months in hopes I would hear from them, but still no word. I also spoke to my salesman, whos name I will save for my complaint to Honda, regarding this matter and he wouldn't have anything to do with it. I suppose it's because he got his commission. More

We planned to purchase a car from Tom Paine after first emailing back and forth with him in October 2008. We verified that the car we wanted was in stock and we negotiated the price with Tom Paine. Tom Pai emailing back and forth with him in October 2008. We verified that the car we wanted was in stock and we negotiated the price with Tom Paine. Tom Paine even confirmed the price in writing. We drove out to Honda Mall of Georgia to purchase our car, only to be told by Tom Paine that he had "made a mistake" and the car was now $2000 higher in price than the price he had just quoted us in writing only hours earlier. Tom Paine was incredibly rude to us and of course we ended up leaving and purchasing a car the next day from another dealer. I can't say enough how horrible our experience was with Tom Paine. He was rude, dishonest and wasted our time. More

I called them on Oct.2008 to enquire a new 2008 Odyssey LX. An operator transfered me to a sales guy called himself Luis. We agreed on a price which sounds very good. So I decided to go to pick up the car LX. An operator transfered me to a sales guy called himself Luis. We agreed on a price which sounds very good. So I decided to go to pick up the car immediately. Once I got there, the reception (sounded exactly the same as the operator connected my call) said no one working there named Luis but she confirmed the phone number recorded on my cell phone was theirs. Another sales person immediately said he could help me but there was no way he could sell at the price I was told on the phone. Then he and his manager started all trained technics and trying to sell me a car $3000 more than the priced I was promissed. Of cause I walked out with anger. I told what happened to me to some of my friends. And one of them said they did the same thing to him sometime ago. A sales person told him a price on the phone; once he got in there, the sales guy (he used his real name though) totally denied the price he promissed on the phone and tried to make a sale at a much higher price. I don't know if they only target on people speaking English as a second language, but I have enough reason to believe this is their regular practice. If they could do it to me and my firend, they must have done the same to many other people. So I'm calling whoever had the same experience speak out to help inocent customers from falling to their trap again. I can't believe they could get away with their dirty tricks and not being punished by law. More