Honda Mall of Georgia

The Sales consultant, Mr. Boris B. was very professional and the Finance department was very quick with their paper processing. Mr. Boris made my waiting time seems like 30 minutes while I was waiting for and the Finance department was very quick with their paper processing. Mr. Boris made my waiting time seems like 30 minutes while I was waiting for the paper process to be complete. He took the time to go over with the hand book with all helpful and necessary information. He sent me off the lot with a confortable felling setting in the new car and know all the the necessaries functions. Over all they provided a great and professional service. KA More

Best experience we ever had buying a car. Especially working with mr. Jarrin. It was the best until you ask got twenty five words minimum. working with mr. Jarrin. It was the best until you ask got twenty five words minimum. More

The sales (Ramzi) gave me the price on June 30. I asked him whether I could get the car with this price on July 1st, and he sent me the text message saying yes. When I got there on July 1st, it seems that him whether I could get the car with this price on July 1st, and he sent me the text message saying yes. When I got there on July 1st, it seems that he forgot everything and said sorry and said that price no longer valid. I talked to his sale manager, his manager kept saying no such price and even did not say sorry. I do not like the way they treat their customer. More

Ben was extremely attentive and did every thing in his power to obtain the particular vehicle I desired as it was not available on your lot. I. received it the following day. He kept me informed of his p power to obtain the particular vehicle I desired as it was not available on your lot. I. received it the following day. He kept me informed of his progress which was very nice of him. He is a very pleasant person. More

I have always done the oil change myself but I was busy so I took my car to get it done. Before they were finished, they told me they wouldn't put the old drain bolt back in. I HAVE TO GET A NEW ONE. Why? so I took my car to get it done. Before they were finished, they told me they wouldn't put the old drain bolt back in. I HAVE TO GET A NEW ONE. Why? I do NOT konw, there was nothing wrong with the bolt. But they insisted that I had to get new one. 3000 miles later, when I did the oil change myself, I found out they forced the new drain bolt in and stripped part of the threads in the oil pan. It was a simple oil change but now I gotta spend time and money to get fix what they had messed up. More

Conrad was great , very professional, patient,& knowledgeable sales executive. Kudos to Martha and the Finace team. 1 error, personal items (sunlasses, several cd's work ID badge) were left in armr knowledgeable sales executive. Kudos to Martha and the Finace team. 1 error, personal items (sunlasses, several cd's work ID badge) were left in armrest of old car. When I return the next day to retrive them the car was already gone to aution. This was a lost for me. More

Everything was done exactly as promised. Service person was very accommodating. The area where I drop off the car is clean and uncluttered. I have nothing but positive things to say about this dealership. was very accommodating. The area where I drop off the car is clean and uncluttered. I have nothing but positive things to say about this dealership. More

I have a mixed review for this dealership. We searched the entire day for a used Honda Pilot. This was our experience. 1. Greeted warmly by sales person. 2. Took for a test drive, another pleasant experie the entire day for a used Honda Pilot. This was our experience. 1. Greeted warmly by sales person. 2. Took for a test drive, another pleasant experience. 3. Asked if the vehicle had been through the Honda dealer 110 point inspection. I was assured it had been done and could see it when I returned. 4. Asked if they could verify if it had the 105,000 mile service. Sales manger in used car checked and said he could not verify this had been done. 5. Stated I would not buy the car without this verification. Manger said we could have done there and he would split the cost, or we could go elsewhere and it would be cheaper. I said know I wanted it done by the dealer because I knew how important this service was. Manager also stated he was to close on the deal to do anything else. Agreed to buy the car at full bluebooked price now since this service had been added. 6. Four days later went to pick up the car after calling the day before. I was assured it woul be ready at the time requested. Arrived and was told vehicle was not ready and it would take a couple of hours. Many apologies. Major inconvince for us due to deadline for car rental return. 7. Asked again about inspection report. I was given it and chief mechanic had recommended door locks not working should be fixed and transmission serviced before sale. Neither had been done. 8. Servicing transmission is part of 105,000 mile service. Still was not included as I expected. 9. Bought at Honda dealership because of inspection and belief they would preform inspection and complete any repairs before service. This had not been done. I was disappointed this had not been done, especially since we paid full bluebook for the vehicle. I was disappointed but still believe it was a good vehicle for the family despite the additional repair cost. All facts should be know before buying a used car from this dealership. I can only give two stars since they had not been honest with me before the sale. More

Was on a 3000 Mile trip when I received an advisory message. Came to your Dealership and received prompt & tremendous service and got back on my way message. Came to your Dealership and received prompt & tremendous service and got back on my way More

The service department at Honda Mall of Georgia is always exceptional. Appointment times are met and all employees encountered are friendly and anxious to help. I would highly recommend the service departm exceptional. Appointment times are met and all employees encountered are friendly and anxious to help. I would highly recommend the service department to anyone!! More