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Honda Mall of Georgia

Buford, GA

4.9
716 Reviews

3699 Buford Dr

Buford, GA

30519

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Showing 716 reviews

September 05, 2013

Service is quick and friendly, but, most importantly, they do it correctly, use the right oil, and notice if there are any other problems which I need to know about. My car is safe, and will last a long More

by jayaland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eckhard
Sep 11, 2013 -

Honda Mall of Georgia responded

jayaland, We appreciate you taking the time to write us this fantastic review and look forward to your next visit! Best wishes, Honda Mall of Georgia

September 02, 2013

Our visit to the Service Department was to have a number of options installed on our new Honda Odyssey. Jim was helpful in explaining what they would do, and helped us to decide to install an additional op More

by rjhummel44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Clizbe
Sep 04, 2013 -

Honda Mall of Georgia responded

Hi rjhummel44, thank you for the positive review. We’ll be sure to commend Jim on a job well done! Sincerely, Honda Mall of GA

August 27, 2013

Was helped right away. Had my car finished in time quoted. Have used the service department twice with my car. Would recommend the service department to anyone, even if they don't have a Honda. More

by sammycat
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bret Marvin
Aug 28, 2013 -

Honda Mall of Georgia responded

sammycat, We are so happy to hear about your great experience with our service department. Thank you for your great review and recommendation! Happy driving, Honda Mall of Georgia

August 19, 2013

I was very pleased with the service I received from Bret and his team. He explained what they would be doing for my 50K service. Bret was very attentive when the time went on a little bit longer (5 hours!) More

by Suzieq4169
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Marvin
Aug 19, 2013 -

Honda Mall of Georgia responded

Thank you Suzieq4169 for the wonderful response. We're very happy to hear about the amazing customer service Bret provided you. We always appreciate our loyal customers like you! Sincerely, Honda Mall of Georgia

August 15, 2013

No pressure to buy or to buy by right away; listened to what my wife and I were looking for and tried to meet that need; good quick responses in person and over the phone; professional; worked togethe More

by MartyWilliamson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil and Dino - Sales Frank - paperwork
Aug 16, 2013 -

Honda Mall of Georgia responded

MartyWilliamson, We are happy to hear that our team was able to provide you with friendly, professional, and knowledgeable service. We will be sure to pass on your positive words to Phil, Dino, and Frank. Thank you so much for your great review! Best, Honda Mall of Georgia

August 13, 2013

I made an appointment for an oil change and was waiting with my 3 year old grandson. Bret accomodated me very well - the oil change was completed very quickly - about 30 minutes. My comment on price not More

by Gotzmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bret Marvin
August 13, 2013

I'm glad your service department is friendly and open on Saturdays. Thanks for completing the recalls on my Honda Civic in a timely manner. More

by rllwtht
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Clizbe
Aug 14, 2013 -

Honda Mall of Georgia responded

rllwtht, We truly appreciate the review! We are always happy to help our customers by getting their service completed as quickly and efficiently as possible. We hope you are enjoying your Civic! Best, Honda Mall of Georgia

August 04, 2013

I went for service on my vehicle and the staff although we got off to a bad start, did help me and I was very happy with the outcome. I never did get to speak with the Manager and I was not too happy about More

by cusa0216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
Aug 05, 2013 -

Honda Mall of Georgia responded

Bobshur, Thank you for your kind review. We always strive to make our customers comfortable and happy, so we are glad this was reflected in your experience. Please feel free to come by anytime! Thank you, Honda Mall of Georgia

August 02, 2013

Typical great service,very fair and done very well, car came out fantastic,very friendly staff,great waiting room with free coffee,after and snacks,with a big tv. More

by Bobshur
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Mueller
July 20, 2013

She was friendly and recommended me the right services that i needed for 30k mileages. The service was exceptionally fast and done within 30 mins that i had saved many time. More

by dekzzang
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla
Jul 22, 2013 -

Honda Mall of Georgia responded

dekzzang, We pride ourselves in providing you with fast, reliable, and outstanding customer service so it brings us such joy to read about your great experience.Thank you so much for your business and review. Best, Honda Mall of Georgia

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