Honda Mall of Georgia
Buford, GA
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Very pleasant overall customer service experience. Carolyn provided a no pressure sales technique, answered all my questions, and was very accomodating with her time and attitude. Don in Finance was f Carolyn provided a no pressure sales technique, answered all my questions, and was very accomodating with her time and attitude. Don in Finance was friendly and thorough, though able to process all the paperwork in a timely manner. More
Buying a car is a experience for me. Hector was very informative, patient, and spent a long time with me. He and Joe worked with me for the requirements and price that I needed. It is definitely a deal informative, patient, and spent a long time with me. He and Joe worked with me for the requirements and price that I needed. It is definitely a dealership that I would recommend. More
Experience was great. Enjoyed working with Jim and all the other associates that helped out. Will recommend this esker to friends and family in the future. the other associates that helped out. Will recommend this esker to friends and family in the future. More
I was driving down the road when I noticed the light: "D" blinking. I looked up and saw the Honda Service sticker. I called the number and talked with Jim. He knew the problem and told me to get to th "D" blinking. I looked up and saw the Honda Service sticker. I called the number and talked with Jim. He knew the problem and told me to get to the nearest dealership because it was my transmission. He told me to drive slow and pull over if I noticed my car doing anything unusual. I prayed and got all my friends and family to pray that my son and I would arrive safely at the dealership in time and it would be an affordably fixed. About an hour later, my car was ready and the fix affordable. I am grateful that the mechanic stayed to fix my car and the knowledgable service manager, Jim, for his advice. Most importantly, the person who put the service sticker on my window:] More
The sales representatives and the dealership followed my wishes and did things the way I requested without wasting a lot of time. When I arrived at the dealership things did not change from what we had di wishes and did things the way I requested without wasting a lot of time. When I arrived at the dealership things did not change from what we had discussed on line or over the phone. I was very pleased with the process. More
Great experience at Honda Mall of GA. Jim and the mechanic (Ron) explained all the work to be performed. Even made arrangements to shuttle me home. Vehicle was ready in the time frame as specified. mechanic (Ron) explained all the work to be performed. Even made arrangements to shuttle me home. Vehicle was ready in the time frame as specified. More
Service is quick and friendly, but, most importantly, they do it correctly, use the right oil, and notice if there are any other problems which I need to know about. My car is safe, and will last a long they do it correctly, use the right oil, and notice if there are any other problems which I need to know about. My car is safe, and will last a long time. More
Our visit to the Service Department was to have a number of options installed on our new Honda Odyssey. Jim was helpful in explaining what they would do, and helped us to decide to install an additional op of options installed on our new Honda Odyssey. Jim was helpful in explaining what they would do, and helped us to decide to install an additional option. Vehicle was ready as promised, with everything properly installed. More
Was helped right away. Had my car finished in time quoted. Have used the service department twice with my car. Would recommend the service department to anyone, even if they don't have a Honda. quoted. Have used the service department twice with my car. Would recommend the service department to anyone, even if they don't have a Honda. More