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Honda Mall of Georgia

Buford, GA

4.8
718 Reviews

3699 Buford Dr

Buford, GA

30519

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Showing 718 reviews

February 27, 2014

The two sales employees that help me were Fernando and Ben. Fernando was a great guy and easy to communicate with. He goes above and beyond to make sure all of your questions are answered. Ben on the othe More

by tramirezz
Customer Service
Recommend Dealer
Yes
Employees Worked With
Fernando, Ben
February 21, 2014

I arrived unannounced, requested an oil change and a correction to a minor door molding issue and waited about 45 minutes for completion of the service request. Fast service, competent personnel, and a More

by Whatever5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hayes
Feb 24, 2014 -

Honda Mall of Georgia responded

Whatever5, Thank you for the positive review of our service department! We are happy to hear our team was able to provide you with fast and friendly service to get you back on the road. We look forward to servicing your vehicle again in the future. Thank you, Honda Mall of Georgia

February 14, 2014

love the personal service I receive from Robyn! I can call her from the side of the road any where in the country fand she will work miracles ! She does her very best to provide me savings and discounts More

by Helen Vaughn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Mueller /JT
Feb 17, 2014 -

Honda Mall of Georgia responded

Helen, We're glad to know you've enjoyed coming to our dealership for your car service needs. We will be sure to commend Robyn for her outstanding customer service and for taking such excellent care of you. Thank you for your review and we look forward to your next visit! Sincerely, Honda Mall of Georgia

February 11, 2014

In my last review I forgot to mention the most important person at Honda Mall of GA. Donna Jordan. She was the only reason why my Passport continued to last as long as it did. She always gave me great servi More

by donald.privett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Jordan
Feb 12, 2014 -

Honda Mall of Georgia responded

Donald, Thank you for your positive review of Honda Mall of Georgia and Donna! We will be sure to commend her for her outstanding customer service! Best, Honda Mall of Georgia

February 11, 2014

I was greeted immediately, and Glen checked my service records to determine what service was needed and when. He explained that they would do my oil change and check the car over. If any problem was found More

by CivicFan12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Hailey
Feb 12, 2014 -

Honda Mall of Georgia responded

CivicFan12, Thank you for the positive review of our service department! We are happy to hear Glen was able to provide you with fast and friendly service to get you back on the road. We look forward to servicing your vehicle again in the future. Thank you, Honda Mall of Georgia

February 11, 2014

I took my Civic in for a 70,000 mile check-up and two new tires. Robyn had given me the costs of these items on my previous visit so there were no surprises. She always lets me know what my next routine ch More

by lwbucki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Mueller
Feb 12, 2014 -

Honda Mall of Georgia responded

lwbucki, We're glad to know you've enjoyed coming to our dealership for your car service needs. Thank you for your review and we look forward to your next visit! Sincerely, Honda Mall of Georgia

February 09, 2014

Recently I bring My "Old lady" 4 a check up,( even I figured earlier the issues), just to double proof myself my anticipated rip off .... So :Excellent welcomed,free vacuum right at the check i More

by adrbtgms04
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art
Feb 10, 2014 -

Honda Mall of Georgia responded

adrbtgms04, We would like to extend our personal regrets regarding your experience with our Service Department and assure you that we take your feedback seriously. Lee Crumpton, our General Manager would appreciate the chance to speak with you, apologize, and get more feedback. You can email him at hondamallofga@gmail.com. If you would rather give us your preferred contact information, once received, he is happy to contact you. We appreciate your time and are looking forward to earning back your trust in our dealership. Thank you, Honda Mall of Georgia

February 07, 2014

I drove into the service entrance and was greeted by a young man to ask me what my car needed, and I told him the car was in for an oil change and I was to see Donna! (my girlfriend, Mary Ann Gwynn gave More

by jdorsini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna
Feb 10, 2014 -

Honda Mall of Georgia responded

jdorsini, We're so glad to hear your great feedback! Thank you for sharing your experience while working with Donna. Thank you for servicing your vehicle with us! We wish you many happy miles! Take care, Honda Mall of Georgia

January 13, 2014

I always work with Robyn when I come in. She is friendly, knowledgeable, and courteous. I get what I expect: someone who takes care of my car and works with me to accommodate my time. Thanks, Ro More

by drhall70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robyn Mueller
Jan 14, 2014 -

Honda Mall of Georgia responded

Thank you for the positive review of our service department! We are happy to hear Robyn was able to provide you with fast and friendly service to get you back on the road. We look forward to servicing your vehicle again in the future. Thank you, Honda Mall of Georgia

January 13, 2014

Very courteous - very quick - very friendly - car was completed as promised on time - check-out was smooth - car rides better after tire rotation and especially happy for the car wash in the cold weather More

by Shelley3631
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember name
Jan 14, 2014 -

Honda Mall of Georgia responded

We're glad to know you've enjoyed coming to our dealership for your car service needs. Thank you for your review and we look forward to your next visit! Sincerely, Honda Mall of Georgia

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