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Honda Mall of Georgia
Buford, GA
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The two sales employees that help me were Fernando and Ben. Fernando was a great guy and easy to communicate with. He goes above and beyond to make sure all of your questions are answered. Ben on the othe Ben. Fernando was a great guy and easy to communicate with. He goes above and beyond to make sure all of your questions are answered. Ben on the other had was not so nice, actually he was REALLY rude. I would NOT recommend him. Hes very confusing. In one occasion he walked away from me when I was talking to him. Not to happy about that. bought my car on Sunday, we arrived at 4 and didn't end up leaving until 9:30. Since it was a busy day we received very poor attention. Its kind of disappointing because Honda mall of GA usually has excellent customer service. Oh and lastly the Financial guy (can't remember his name) was VERY pushy about buying the insurance packages. It was really uncomfortable.... to the point where we actually ended up buying one of them.... More
I arrived unannounced, requested an oil change and a correction to a minor door molding issue and waited about 45 minutes for completion of the service request. Fast service, competent personnel, and a correction to a minor door molding issue and waited about 45 minutes for completion of the service request. Fast service, competent personnel, and a friendly support system will keep me coming back. More
love the personal service I receive from Robyn! I can call her from the side of the road any where in the country fand she will work miracles ! She does her very best to provide me savings and discounts call her from the side of the road any where in the country fand she will work miracles ! She does her very best to provide me savings and discounts too. More
In my last review I forgot to mention the most important person at Honda Mall of GA. Donna Jordan. She was the only reason why my Passport continued to last as long as it did. She always gave me great servi person at Honda Mall of GA. Donna Jordan. She was the only reason why my Passport continued to last as long as it did. She always gave me great service and good advise. I'm looking forward to continue servicing my new 08 Pilot with Donna. Thanks again guys! More
I was greeted immediately, and Glen checked my service records to determine what service was needed and when. He explained that they would do my oil change and check the car over. If any problem was found records to determine what service was needed and when. He explained that they would do my oil change and check the car over. If any problem was found, he'd let me know. Thankfully, there were no problems, and I was in and out in a very short amount of time. I appreciated that Glen told me when my next service will be due and what it will cost. Also, I love that you wash my car after servicing it. More
I took my Civic in for a 70,000 mile check-up and two new tires. Robyn had given me the costs of these items on my previous visit so there were no surprises. She always lets me know what my next routine ch tires. Robyn had given me the costs of these items on my previous visit so there were no surprises. She always lets me know what my next routine check-up will cost in advance. My car is always ready when it is promised. Robyn and all the staff members I have worked with have been extremely helpful, knowledgeable, and personable. I feel they go the extra mile. More
Recently I bring My "Old lady" 4 a check up,( even I figured earlier the issues), just to double proof myself my anticipated rip off .... So :Excellent welcomed,free vacuum right at the check i even I figured earlier the issues), just to double proof myself my anticipated rip off .... So :Excellent welcomed,free vacuum right at the check in line!!!Impressive!!!! Hold it. They Quote me 4 all issues somewhere near$6K! I fix it somewhere else for$3323!!!! warranty , parts&leborIncluded!! $! e Expensive Welcome!!!! I was there 10 years Ago!Same techniques Now N E V E R A G A I N! P's I was handed a free coupon 4 Free Check up And I was billed $112 for ...what? More
I drove into the service entrance and was greeted by a young man to ask me what my car needed, and I told him the car was in for an oil change and I was to see Donna! (my girlfriend, Mary Ann Gwynn gave young man to ask me what my car needed, and I told him the car was in for an oil change and I was to see Donna! (my girlfriend, Mary Ann Gwynn gave me her name and said she will take care of me!) Donna was there greeting me with a smile and asked my name. We talked for awhile and she proceeded to check the mileage on the car and did paperwork; then brought me to your lounge and all the stuff you have to offer there for a relaxing wait. 30 minutes and I was outta there! Everything went smooth sailing, and I was on my way!! Thank you!! More
I always work with Robyn when I come in. She is friendly, knowledgeable, and courteous. I get what I expect: someone who takes care of my car and works with me to accommodate my time. Thanks, Ro friendly, knowledgeable, and courteous. I get what I expect: someone who takes care of my car and works with me to accommodate my time. Thanks, Robyn. More
Very courteous - very quick - very friendly - car was completed as promised on time - check-out was smooth - car rides better after tire rotation and especially happy for the car wash in the cold weather completed as promised on time - check-out was smooth - car rides better after tire rotation and especially happy for the car wash in the cold weather! More