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Honda Mall of Georgia
Buford, GA
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bought a new car Not olny that Honda's are Great cars!!. I was satisfied buying my Honda from mall of ga location. I wanted to thank Mike Miller,John for their custome Not olny that Honda's are Great cars!!. I was satisfied buying my Honda from mall of ga location. I wanted to thank Mike Miller,John for their customer service.I would like to also thank TJ (from finances, sales manager) he was really helpful fixing my problems/misunderstandings love my Accord!! More
False Pricing Called the dealership and spoke with a lady called Julia who quoted me a price of $19,595 for a 2015 Honda Civic EX. Told her I was getting a lower pr Called the dealership and spoke with a lady called Julia who quoted me a price of $19,595 for a 2015 Honda Civic EX. Told her I was getting a lower price from another dealership nearby and if she could match as they are closer. She was to talk to her boss and get back to me. 3 hours later get a call from a Mikhael saying that this was the best price, the other dealership was just quoting me a price but $19,595 was the drive out price including tax, title and dealer fee. Reconfirmed that this was the total drive out price. When we got there the price suddenly jumped up to $21K+. He just out-right lied to me. I guess he gives credence to the phrase "lied like a used car sales man". What a shame. I will not be getting anything from Honda Mall of GA any more and will tell of of my friends about this experience. More
Problem solved with dealership They have contacted with me and apologize for about the issue. Problem is solved between us, they provided free maintenance and other stuff. So, the They have contacted with me and apologize for about the issue. Problem is solved between us, they provided free maintenance and other stuff. So, they do care about customer's shopping experience, that is what I can say now. More
I couldn't be happier We went to the dealership just to look. We didn't know for sure what we wanted, but Jose came over and talked to us a bit to get a feel for what we we We went to the dealership just to look. We didn't know for sure what we wanted, but Jose came over and talked to us a bit to get a feel for what we were looking for. He took us straight to the cars that were in our price range and were what we needed. He never tried to show us something we couldn't afford or didn't need. Because we weren't sure what we wanted, he let us take our time and helped us. Even though he hadn't worked there very long, he knew all the information about any vehicle he had. The last time I bought a car (from a different dealer), there was a lot of pressure that made me uncomfortable, but even when dealing with the manager, I didn't feel that way once. I am so glad we decided to go here. More
Happy now the problem had done. After I report my problems with honda mall Ga, I fell bad ,because I should talk to manager honda service at mall of GA, when manager saw my complain After I report my problems with honda mall Ga, I fell bad ,because I should talk to manager honda service at mall of GA, when manager saw my complains ,He called me right away ,he promises that he will take care the problems seriously!Also he will give me free oil change,and from now on anything that I am not happy , just let him know , thanks for help me !!! I'm happy now. More
Marty was great! I worked with Marty on the purchase of a new 2014 Honda Accord EXL w/ Navi. Marty was great, hard working and honest. she delivered on what she said! I worked with Marty on the purchase of a new 2014 Honda Accord EXL w/ Navi. Marty was great, hard working and honest. she delivered on what she said!! More
Great Experience DIno was one of the best salesman I've ever dealt with. The assistant manager was very difficult to deal with and was obviously lying on multiple occa DIno was one of the best salesman I've ever dealt with. The assistant manager was very difficult to deal with and was obviously lying on multiple occasions. More
Service at Honda Mall of Georgia First I was welcomed as soon as I pulled my car into the service bay. 2nd they vacuum the car, also at the end of the service they washed the car for First I was welcomed as soon as I pulled my car into the service bay. 2nd they vacuum the car, also at the end of the service they washed the car for me. Its the small things you remember that make a good impression on you. The part is about Donna Jordan our service rep. Very professional and kept me informed about the status of my car. When the car was ready see came and got me from the lobby area and went over all they did for the car along with the condition of my brakes and tires and battery. Once again the things remember will keep us coming back to see Donna Jordan at Honda mall of Georgia. Thank you, Robert Beck More
Great Service I didn't have to wait to long and the staff was very friendly and helpful. The service center was a comfortable place to wait as well. Overall, it was I didn't have to wait to long and the staff was very friendly and helpful. The service center was a comfortable place to wait as well. Overall, it was a fine experience with no real issues. More
6/10/14 Service/Repair David was great...he answered all my questions and took care of making sure a tech (Bret) was available to listen to the noise my car was making after David was great...he answered all my questions and took care of making sure a tech (Bret) was available to listen to the noise my car was making after an appt. had been made and the service tech had already left for the day. More