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Honda Mall of Georgia

Buford, GA

4.8
706 Reviews

3699 Buford Dr

Buford, GA

30519

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Showing 706 reviews

June 15, 2020

We had Friendly service and the dealership. was clean while we waiting for our car to be serviced. Jim was excellent and efficient and easy to work with. More

by Europewilliams
Recommend Dealer
Yes
Employees Worked With
Jim
Jun 16, 2020 -

Honda Mall of Georgia responded

Europe, thank you for taking the time to share your excellent experience with Jim! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 14, 2020

Our inventory expert, Matt, found just the car I told him I wanted. We talked about the different warranty/maintenance options and made a decision on that. Saw Lucas in financing and got the best financing d More

by Season To Bloom
Recommend Dealer
Yes
Employees Worked With
Matt Stuart, Lucas
Jun 15, 2020 -

Honda Mall of Georgia responded

Thank you for the positive review and rating! We are happy to know that you had a good experience with us and with the help of Matt and Lucas. We truly value your business and if there is anything else we can do for you please let us know. Enjoy your Honda Civic!

June 14, 2020

Jim was an excellent CustomerService rep for me. TheCar Jim was an excellent CustomerService rep for me. The Car is still making a sound on braking. I will have to call about it next week. All in all a goo More

by Otterdothat1
Recommend Dealer
Yes
Employees Worked With
Jim service
Jun 15, 2020 -

Honda Mall of Georgia responded

Hi, ​ ​Thank you for your feedback. Although we are happy to know that a good experience overall, I am concerned to learn that your brakes are still making a sound. I would like the opportunity to speak with you further about your experience. At your earliest convenience, please reach out to me at eligon@penskeautomotive.com. ​Best, ​Erick Ligon General Manager Honda Mall of Georgia eligon@penskeautomotive.com

June 14, 2020

Peter Lee was an awesome salesman. He was determined to help me find the right car. He helped me set the systems up and made sure I understood how everything worked before driving off the lot. I would reco More

by Biancajsm
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Jun 15, 2020 -

Honda Mall of Georgia responded

Bianca, thank you for taking the time to write a positive review! We are happy to hear that Sean and Peter were able to help you find a great car and was able to make the overall experience at our dealership great. If you ever need help with your new ride, feel free to give us a call!

June 14, 2020

All staff were very professional and polite. With COVID-19 and having a newborn, the idea of buying a car was put on hold for a while but they made it work and made sure everything’s was sanitary and More

by Tim H
Recommend Dealer
Yes
Employees Worked With
Bryce Porterfield, Sean Weaver, Craig Holland
Jun 15, 2020 -

Honda Mall of Georgia responded

Tim, thank you for taking the time to write a review! We are thrilled to hear Craig, Sean, and Bryce went above and beyond to assist you with a high level of customer service throughout the process. We hope you continue to love your new ride! We greatly appreciate your positive feedback and glowing recommendation. Please do not hesitate to reach out to us when we can work with you down the road!

June 14, 2020

Great service I was able to make an appointment without any problem and the service was excellent. They took their time to troubleshoot my A/C and the Service manag More

by blheath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Harris
Jun 15, 2020 -

Honda Mall of Georgia responded

Thank you for taking the time to share your excellent service experience with Ron! We're beyond ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 13, 2020

I loved that you picked up and delivered my car. What an enormous help that was! Thank you for inspecting and repairing anything that was needed! More

by jacknbox8
Recommend Dealer
Yes
Employees Worked With
George
Jun 14, 2020 -

Honda Mall of Georgia responded

Thank you for the great review. We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again.

June 12, 2020

Service was excellent! Robert Taveras my Service Advisor was very helpful and curtious. Tom Houser Service Manager even thanked me for the business. Highly recommend this service department. More

by budrtr
Recommend Dealer
Yes
Employees Worked With
Robert Taveras and Tom Houser. Give them 5 stars
Jun 13, 2020 -

Honda Mall of Georgia responded

Thank you for taking the time to share your excellent service experience with Robert and our team. We're beyond ecstatic to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

June 12, 2020

Jeff is wonderful. He always takes care of me and gives me the best deals. I highly recommend Honda for all your service needs. They have very competitive pricing. More

by Cheek8213
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson
Jun 13, 2020 -

Honda Mall of Georgia responded

Thank you so much for your wonderful feedback for Jeff. We really appreciate your strong recommendation for our team members. If there is anything else we can do to assist, please do not hesitate to reach out and let our team know! We are here to help.

June 12, 2020

Assume service work done appropriately; however, took 1 hour 20 minutes which seems excessive given that I had an appointment. Nice that car was washed but wasn’t dried off and windshield still unclean! More

by tedholbrook
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Craig Holland
Jun 13, 2020 -

Honda Mall of Georgia responded

Ted, Thank you for your overall positive feedback. I am sorry to hear about anything you felt was not to your full satisfaction. Given the opportunity, I would like to speak with you about your experience. Please email me at eligon@penskeautomotive.com. Thank you, ​ Erick Ligon General Manager Honda Mall of Georgia eligon@penskeautomotive.com

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