Honda Mall of Georgia
Buford, GA
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Ronald was a pleasure to work with! He really cares about his customers and it shows. He kept me informed promptly and even had a discount I could use! about his customers and it shows. He kept me informed promptly and even had a discount I could use! More
Bobby was very helpful with service to my CRV. He provided thorough feedback on what repairs were necessary and accommodated my schedule through a change in my service appointment. He was very profes provided thorough feedback on what repairs were necessary and accommodated my schedule through a change in my service appointment. He was very professional and courteous. More
I brought in y CRV due to a safety recall. Scheduled appt. with Bobby LaCoy. When I brought in my vehicle I told him about grease spots I was finding on my garage floor. He suggested having this matter appt. with Bobby LaCoy. When I brought in my vehicle I told him about grease spots I was finding on my garage floor. He suggested having this matter looked at at the same time and he arranged for a loaner. The recall problem was fixed but the service technicians were unable to determine where the grease leak was coming from. This matter is still open and will be further investigated. During this time, Bobby was very patient, understanding, and professional. It was a pleasure dealing with him and I find him to be the epitome of customer service. He's a true Honda gem. More
Absolutely the worst service experience ever at Honda Mall if Georgia. Ive had my vehicle serviced here for 7.5 years and this experience was horrible start to finish even with an appointment. It seems l Mall if Georgia. Ive had my vehicle serviced here for 7.5 years and this experience was horrible start to finish even with an appointment. It seems like everyone was running around like chickens with their heads cut off. This rates up there in the top 5 of worst service experiences ever and I've had quite a few as I'm a senior citizen. So let me say I definitely won't be back. Something has gone wrong there. More
I always receive superior service at this dealership.The I always receive superior service at this dealership.The service advisors and mechanics are very thorough, and if there is a valid concern with your I always receive superior service at this dealership.The service advisors and mechanics are very thorough, and if there is a valid concern with your car it will be addressed in detail. It is always your decision as to how to proceed but at least you are given the information. I drive about two hours each way because I know I can trust them! More
My service I received from Bobby LaCoy was awesome. Bobby was very knowledgeable and super respectful. I would highly recommend Bobby and Honda Mall of Georgia to anyone. Thank you Bobby was very knowledgeable and super respectful. I would highly recommend Bobby and Honda Mall of Georgia to anyone. Thank you More
Got me in for my service the same day Ken Hill was very nice Service Advisor I had the shuttle drop off and pick up. Do wish they had offer a loaner car since it took 5 hours, nice Service Advisor I had the shuttle drop off and pick up. Do wish they had offer a loaner car since it took 5 hours, More
Our Salesman, Chandler Brown, was awesome! Finance Manager, Keon Hall-Kearney was very helpful. Love my car. I will definitely buy my next car here! Manager, Keon Hall-Kearney was very helpful. Love my car. I will definitely buy my next car here! More
Andre is always a true professional and really great to work with! I would always recommend coming in to Honda and asking specifically for him! work with! I would always recommend coming in to Honda and asking specifically for him! More