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Honda Mall of Georgia

Buford, GA

4.8
706 Reviews

3699 Buford Dr

Buford, GA

30519

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Showing 706 reviews

April 30, 2021

took car in for recall repair. service was prompt, friendly and waiting area was clean and good for working remotely. out in under 3 hours. More

by Sandy Springs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Ligon
May 01, 2021 -

Honda Mall of Georgia responded

Thank you! We're happy to hear you had a great experience with the Honda Mall of Georgia service department on your recall. Thank you for noticing and writing about even small details like the clean waiting area.

April 29, 2021

Ronald was a pleasure to work with! He really cares about his customers and it shows. He kept me informed promptly and even had a discount I could use! More

by crowellbj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronald (Service Rep)
Apr 30, 2021 -

Honda Mall of Georgia responded

Hello there, thank you for the five-star review! We're glad to hear Ronald has given you excellent service and was a pleasure to work with. We appreciate your support and welcome you back whenever you need help.

April 29, 2021

Bobby was very helpful with service to my CRV. He provided thorough feedback on what repairs were necessary and accommodated my schedule through a change in my service appointment. He was very profes More

by lsazera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaCoy
Apr 30, 2021 -

Honda Mall of Georgia responded

Hi Isazera, thank you for the wonderful feedback for Bobby and our team! We're thrilled to hear your service experience was five-stars. We hope to work with you again in the future.

April 29, 2021

I brought in y CRV due to a safety recall. Scheduled appt. with Bobby LaCoy. When I brought in my vehicle I told him about grease spots I was finding on my garage floor. He suggested having this matter More

by rfox5934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby LaCoy
Apr 30, 2021 -

Honda Mall of Georgia responded

We cannot thank you enough for taking the time to share your experience with us! If there is anything else we can do for you, please let us know!

April 28, 2021

Absolutely the worst service experience ever at Honda Mall if Georgia. Ive had my vehicle serviced here for 7.5 years and this experience was horrible start to finish even with an appointment. It seems l More

by Notgunshy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim
Apr 29, 2021 -

Honda Mall of Georgia responded

Hello, I appreciate your feedback regarding your observations within the Honda Mall of Georgia's Service Department. Given the opportunity, I would like to speak with you about your experience. Please email me at eligon@penskeautomotive.com. Thank you, Erick Ligon General Manager Honda Mall of Georgia eligon@penskeautomotive.com

April 28, 2021

I always receive superior service at this dealership.The I always receive superior service at this dealership.The service advisors and mechanics are very thorough, and if there is a valid concern with your More

by advancedtheaters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Clizbe and Jason Love
Apr 29, 2021 -

Honda Mall of Georgia responded

Thank you for the excellent review! We are so pleased to see that you feel confident in leaving your car with us and know that it will be returned to you in top-notch condition. Honda Mall of Georgia is always here for you and we look forward to your next visit.

April 27, 2021

My service I received from Bobby LaCoy was awesome. Bobby was very knowledgeable and super respectful. I would highly recommend Bobby and Honda Mall of Georgia to anyone. Thank you More

by Skip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby LaCoy
Apr 28, 2021 -

Honda Mall of Georgia responded

Thank you for taking the time to share your awesome feedback for Bobby at Honda Mall of Georgia. We truly appreciate your recommendation. If there is anything else we can be of assistance with, please do not hesitate to reach out to our team, Skip.

April 23, 2021

Got me in for my service the same day Ken Hill was very nice Service Advisor I had the shuttle drop off and pick up. Do wish they had offer a loaner car since it took 5 hours, More

by volnga
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ken Hill
Apr 24, 2021 -

Honda Mall of Georgia responded

Thank you for sharing your feedback with us! We are so happy to learn that Ken's amazing service made your visit go smoothly. If Honda Mall of Georgia can do anything else for you, don't hesitate to let us know.

April 22, 2021

Our Salesman, Chandler Brown, was awesome! Finance Manager, Keon Hall-Kearney was very helpful. Love my car. I will definitely buy my next car here! More

by Debbie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandler Brown, Keon Hall-Kearney, Sean Weaver, Erick Ligon
Apr 23, 2021 -

Honda Mall of Georgia responded

Hi Debbie, We would like to thank you for your five star review of Honda Mall of Georgia & Service Department. We strive to provide a customer driven experience and we are delighted to hear that Chandler was able to create this environment for you. We look forward to seeing you again to assist with any of your automotive needs.

April 20, 2021

Andre is always a true professional and really great to work with! I would always recommend coming in to Honda and asking specifically for him! More

by Alicia.Conwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Hobson
Apr 21, 2021 -

Honda Mall of Georgia responded

Thank you, Alicia, for taking the time to share your great experience with Andre in our Service Department! Thank you again for choosing us, and we hope to see you again soon!

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