Honda East
Cincinnati, OH
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Purchased a car here after another dealership had sold a car out from under us. Test drove a Honda Civic and a Honda Accord. Loved them both, but ended up purchasing the Honda Civic and driving it off the l car out from under us. Test drove a Honda Civic and a Honda Accord. Loved them both, but ended up purchasing the Honda Civic and driving it off the lot that day. Worked with a Bob and a Gary and they were both easy to work with and very helpful and showed respect to us unlike the other dealership we had just come from. Thank you for making buying a car a lot less stressful! More
Absolutely incredible dealership and team to work with. Always have Honda East on your list when looking for your next new or used vehicle. Thank you everyone for helping my find my dream car. Always have Honda East on your list when looking for your next new or used vehicle. Thank you everyone for helping my find my dream car. More
Not at all happy with the service I received for my 2019 Civic. I went in for an oil change and they didn't fill the wiper reservoir. The multi-point inspection sheet that they had given to me stated that t Civic. I went in for an oil change and they didn't fill the wiper reservoir. The multi-point inspection sheet that they had given to me stated that they had performed the task. Once I was diving down the road and nearly home, I tried to clean the window but there wasn't any fluid. Now you tell me that they done their job. NO WAY! It does to an extent make me wonder what else wasn't done to my car at the time they stated they had done everything on the list. NOT HAPPY AT ALL!!!!!!!! I will say that the staff at desk was very courteous and friendly. More
I needed a bolt on my caliper loosened A simple job they couldn’t do.. I’m changing brake pads on a car I like and bought from Honda east but the bottom bolt passenger side of caliper was r A simple job they couldn’t do.. I’m changing brake pads on a car I like and bought from Honda east but the bottom bolt passenger side of caliper was rounded off, wouldn’t loosen. I asked if they could simply loosen bolt for a “valued” customer... They gave zero solutions.. xxxxty treatment of a customer who bought a freakin car there. I know u probably don’t give a xxxx but I wouldn’t recommend that service department to anyone ..very disappointed. More
I love working with Honda East service. The service advisors are reachable, helpful, and caring. While they make recommendations, I appreciate the lack of high pressure sales tactics. Would The service advisors are reachable, helpful, and caring. While they make recommendations, I appreciate the lack of high pressure sales tactics. Would highly recommend them to service your Honda. More
Fantastic My experience at Honda East was incredible !! The salesman was very good. The gold star goes to the credit department!! He went above and beyond the c My experience at Honda East was incredible !! The salesman was very good. The gold star goes to the credit department!! He went above and beyond the call of duty to make my loan work !! Can’t say enough good things about him. All in all my experience was outstanding !,, More
Scheduled Service On-Line The system of scheduling and arranging service on-line is great. Everything was ready on arrival and my routine maintenance was finished before promi The system of scheduling and arranging service on-line is great. Everything was ready on arrival and my routine maintenance was finished before promised; I was out the door and on my way quickly. Thanks., you guys do a great job. More
Great Service Gary Lewis greeted me out in the parking lot and we hit it off from there! He was great to work with! I would deal with Gary again! Gary Lewis greeted me out in the parking lot and we hit it off from there! He was great to work with! I would deal with Gary again! More
Very quick, efficient and friendly! Austin was quick to greet us. He listened to my concerns and made sure everything was addressed. My car was done quicker than we even expected! Austin was quick to greet us. He listened to my concerns and made sure everything was addressed. My car was done quicker than we even expected! More
Great visit Mike did a great job introducing himself, got me right in and explained the repair process on my car. I was in and out on time. Mike did a great job introducing himself, got me right in and explained the repair process on my car. I was in and out on time. More