Honda City
Bethpage, NY
Filter Reviews by Keyword
By Type
Showing 269 reviews
Our salesman, Alex, was extremely knowledgeable and helpful. I can't believe he's only been there for 1 month or so. I wish I had a daughter I could set him up with! He took us through a thorough exam helpful. I can't believe he's only been there for 1 month or so. I wish I had a daughter I could set him up with! He took us through a thorough examinatin of our car and taught us about everything we needed to know. The manager was nice and even took us back to see our new car since we couldn't take it the same day. Why? Because at Babylon Honda, where we had previously visited, the dealer said they had the car but not the paperwork. We ordered the car on Monday and by Friday they still said "They didn't have the paperwork." I don't believe that. I think they sold the car and were waiting for another one, or something like that. We had to go back and get the deposit back (that day) and so we still were on that lease. It just had to be straightened out the next day. The salesman, Charlie Kennedy really showed us no details about the car. The management did absolutely nothing to keep us there. They even tried to give me a my money back with no receipt that it was charged back. So back to Honda City. The finance manager was extremely helpful and made us change our mind about our intended deposit. The manager took my husband back to look at our new car and then he took me back to look at the car, so we could both see the car we were getting and that it was just about ready to go. Alex was exceptional. I would recommend this dealer to absolutely everyone. I'm just a little sorry that when we bought our Maxima (make no mistake, I do love that car), we didn't check out Honda City first and buy either a nice CRV or a fully equipped Accord. Maybe next time! More
I had purchased my Honda Civic, in 1999 and have had it since then. The Car has been wonderful and never given me a problem, in fact I cried when I traded it in Last Night. It was time for me to upgrade to since then. The Car has been wonderful and never given me a problem, in fact I cried when I traded it in Last Night. It was time for me to upgrade to a Honda accord. Our Experience was wonderful from the time we walked into the dealership. My husband does not normally like to deal with car Salesmen since he feels they are always very pushy. Our Experience with Shaikh, as he likes to be called was wonderful.He was cheerful, attentive and listened to what I was looking for in a car. He showed me my different options and let me make the decision since I was looking for the car for myself. I was in Sales for many years and I was successful also in my approach. This young man has a bright future before him. He is definitely an asset to Honda. Hopefully this Automobile will bring me as much enjoyment and service as my last. More
working with Steve Johnson to lease my Accord was a very nice experience ~ he made the whole process extremely painless and worked with me to get the best deal. I have already told people how comfortable I nice experience ~ he made the whole process extremely painless and worked with me to get the best deal. I have already told people how comfortable I was with the whole process and how accomodating the staff was~ Everyone was smiling ! how refreshing ! All my questions were answered with a smile ~ also thanks to Herubeys Santos who greeted me and later helped me with a few more questions about my car ~ Thanks again to all who helped me ! L. S. More
great place to buy a honda.the staff was top of the line.very friendly.new what they were talking about.they new the honda cars.the price was great .it was the best deal i got from any dealer.when you line.very friendly.new what they were talking about.they new the honda cars.the price was great .it was the best deal i got from any dealer.when you compare the 2011 accord to other cars the value is there. More
I completed my purchase through the Costco Auto Program at HondaCity last Saturday. I hate going to car dealers and negotiating for a great price. This was genuinely a pleasurable experience…. Never th at HondaCity last Saturday. I hate going to car dealers and negotiating for a great price. This was genuinely a pleasurable experience…. Never thought I would say that about working with a car dealer. I worked with the manager Herbie Santos and the salesman Charlie over at HondaCity. Herbie was real gentleman… no pressure, extremely helpful and very responsive... and got a a great price. Highly recommended… I would do it again. More
When leasing my new 2011 Odyssey I had a very good experience dealing with Debra. Most of the negotiations where done over the phone before even meeting the salesperson. The appointment was set we pic experience dealing with Debra. Most of the negotiations where done over the phone before even meeting the salesperson. The appointment was set we picked up the car and were on our way in less than one hour. The paper work was simple and Debra spent an unlimited amount of time with us going over all the features. The first full day we had the car the alarm was not functioning properly. That same day we took it to the service center and it was fixed within 20 minutes. I would highly recommend this dealership to anyone leasing or buying a new vehicle. More
A colleague of mine who had worked in car sales recommended that I talk to Glenn Christian of Honda City since he new Glenn as a no-nonsense, up-front sales professional. On Sunday 8/22/10, on the recommended that I talk to Glenn Christian of Honda City since he new Glenn as a no-nonsense, up-front sales professional. On Sunday 8/22/10, on the way to an early dinner, with my family, we visited Honda City and requested Glenn. I told Mr. Christian that I was interested in a Honda Accord LX. Glenn explained that Honda was running a major sale and showed me the dealers price, I countered. Glenn then took my offer to the sales manager and much to my chagrin, my offer was accepted. I also told Glenn that we were in a hurry and that we could not stay hours to work out the details of my offer. I am not exaggerating, we completed the preliminary paper work within 37 minutes. I was skeptical that my offer was truly accepted and Marie assured me that whatever was on the table was what I was required to complete in order to purchase the LX. On 08/23/10, Glenn had the LX ready for me. I executed the remainder of the sales contract and now I am satisfied owner of a 2010 LX Accord. On 08/23/10 I was at Honda City less than 40 minutes. More
I went into the showroom looking to purchase a 2010 Civic Ex and stood around for approxiamtely 5 minutes before I had to approached two salesmen having a conversation and ask for assistance. I was greeted Ex and stood around for approxiamtely 5 minutes before I had to approached two salesmen having a conversation and ask for assistance. I was greeted by Steve Cirillo, a nice guy but a little rough around the edges with his sales approach and overall product knowledge. I test drove a Civic DX-VP, a stripped down version as I was told keys weren't available for the Ex that I was interested in. Upon agreeing on a purchase price I was then introduced to Mr. C. Wayne Wellington, the finance manager. While not overly pushy and generally pleasant to deal with, he informs me that the general manager will not take my deposit on a Mastercard because "it costs them big bucks to process the transaction." Needless to say, once I informed Mr. Wellington that I wasn't concerned with the dealership's expense for processing credit card transactions (in not such clean language and requesting a face to face meeting with the general manager, this individual then "calls" Mr. Wellington and the transaction is completed. Overall, while I would still recommend the dealership and wasn't treated badly, the sales staff could use a refresher course in customer satisfaction and left a bit to be desired. More
I would definately recommend Honda City's service department. I have not found a more honest knowledgeable service advisor on Long Island. Rich took care of my Honda Element problem with profession department. I have not found a more honest knowledgeable service advisor on Long Island. Rich took care of my Honda Element problem with professionalism and honesty. I will start bringing in the E for routine service - it's good to find people who know what they are doing. On the other hand - I had requested (through the internet) a quote on a new Honda. I did receive a note acknowledging they had received it. I also got a call from the internet consultant - but missed it. I called back - 3 TIMES - to speak to Charlie. Well 3 strikes and your out - I never received a return call. Enough for begging for a quote! I recommend their service but certainly am dissapointed with their lack of sales interest. They are not the only dealership on Long Island with this problem - seems in general with Honda dealers - they do the boilerplate response and then their job is done. My job is done also - Hondacity has won my servce business but even though I am paying cash for a new car - they won't know that. Three strikes - your out! More
No problems at all. I had a very professional saleswoman. She explained every aspect of the deal, and took her time going over every feature of the vehicle. Everything was above board and straightforward. She explained every aspect of the deal, and took her time going over every feature of the vehicle. Everything was above board and straightforward. Pricing was mediocre, about $100 more than Millenium and PS, but $400 cheaper than Huntington. It was really the saleswoman and the convenience of the dealership that clinched the deal for me. The first price she gave me was the final sales price. She wouldn't haggle, but I respect that. I want a dealership that's going to be around for a while. Inventory was OK, but not great. More