Honda City

A letter to the Manager at Honda City: Please allow A letter to the Manager at Honda City: Please allow me to introduce myself. My name is Christopher. In the month of January of this year, my mot A letter to the Manager at Honda City: Please allow me to introduce myself. My name is Christopher. In the month of January of this year, my mother and I had the opportunity in meeting one of your sales representatives named Debbie Edelson. She had helped my mother in such a way that I needed to write this letter to you and share her story. My mother's past sedan had unfortunately caught fire in a rare incident due to a tire blow out on an expressway that month. Although nobody was hurt, she was left car-less, and a bit upset about what to do with her current situation. To make matters worse, her car insurance was not able to pay for the damage ensued because she didn't have full coverage at the time. It was a bummer indeed. My mother was left confused and wasn't sure what outlet to take. Certainly buying a new car would be a big investment and the thought of leasing was all too new for her. We decided to visit Honda City to look at whichever model car would suit her needs. This is when we had the pleasure of meeting Debbie. Unsure of which kind of car to focus on, my mother could not decide whether to get another sedan or SUV. Debbie was more than beyond helpful and had shown her the new CRV that was in the showroom at that time. After seeing the car, my mother had fell in love with it. It was because of Debbie's genuine friendliness and comfort that placed my mother's trust in her. Something she really needed that day. We checked Nissan, Hyundai, and Toyota that afternoon. There was no question that between the trustworthiness of Debbie, and the quality of Honda that made my mother decision to lease her new CRV that day. Debbie was more than patient, helped us out with our financial decisions, and most of all put my mother's mind at rest. To top it all off, Debbie had taken the time much later that evening to show us the whole car from top to bottom. She showed and explained "every button" and described it's function in detail. This woman's patience and tone was simply amazing. And to think my mother had thought she would have to "hassle" with dealers that day. The day went perfect. I would not hesitate to buy another vehicle from Debbie. I think she is a huge asset to Honda and I will tell all my friends and family to contact her when purchasing a new vehicle. Thank you Debbie! Regards Christopher More

this is the fifth honda i have purchased, with three at your location. This was an excellent experience. Laurie was extremely knowledgeable and helpful. Laurie insured that my purchase was a seamless exper your location. This was an excellent experience. Laurie was extremely knowledgeable and helpful. Laurie insured that my purchase was a seamless experience w/o surprises. Marie was exceptional, taking time to review and purchase options. I was disappointed that the side moldings were unavailable upon pickup. I made an appointment with your service dept. It took about an hour and the staff as usual was terrific. Thank you. More

The fine folks at HondaCityLI are truly amazing....I was picked up at the train station by Steve and all throughout the process I was made to feel relaxed, and more important i was felt to be in control. I picked up at the train station by Steve and all throughout the process I was made to feel relaxed, and more important i was felt to be in control. I wasn't in the mercy of anyone, they worked for me and its because of that experience that I can strongly say HondaCityLI are the best in the business. Herubey, Steve and John never at any point "ganged up" on me....everyone spoke with me individually. More

What a great buying experience! Everyone was so friendly and helpful. it made the car buying experience a lot less stressful than i expected! i have recommended this dealership to everyone i know! and helpful. it made the car buying experience a lot less stressful than i expected! i have recommended this dealership to everyone i know! More

We chose to return to Honda City after being very satisfied with our previous purchase at this dealer five years ago. Our salesperson, Laurie Corke, helped us back then with the purchase of our 2006 satisfied with our previous purchase at this dealer five years ago. Our salesperson, Laurie Corke, helped us back then with the purchase of our 2006 Civic, and it was a pleasure to have her assist us again for our new CR-V! Her sales style is so comfortable for us, since she basically lets the automobile sell itself. When there is a question, she is very knowledgeable and honest with her answers. When it comes time for the numbers, she is just as professional, and we once again felt that she would do her best in order for us to be completely satisfied with all facets of our purchase. Upon delivery, Laurie was just as friendly, helpful and informative. Also working with us on our purchase was Manager Herubeys Santos. Herubeys was a true gentleman, and when we realized that we would have to postpone the delivery by a few days due to a personal matter, he was very understanding and gracious. That is one of the wonderful things about this dealership - we never felt any pressure or sense of obligation. They really do try to work with the customer to make the buying experience as pleasurable as possible. The same could be said for Finance Director Marie Iacono. We never felt pressured into buying any additional aftermarket items that we were not interested in. She was very honest and straightforward about the pricing, and her knowledge of all of these items and services was impressive. It was a pleasure to have Marie finalize our purchase. We would highly recommend Honda City, and we will be sure to return when the time comes to purchase our next new Honda. We have visited other dealers in the past, but always come back to Honda City! And be sure to ask for Laurie for your salesperson. Hopefully, you will be as happy with the team at Honda City as we are! More

By far the friendliest and least stressful transaction with a dealership. Alex was knowledgeable and helpful and so was Herubeys. Marie did the finance portion and she didn't try to force extra charges on with a dealership. Alex was knowledgeable and helpful and so was Herubeys. Marie did the finance portion and she didn't try to force extra charges on us nor try to trick us so the dealership could increase the bottom line. Will definitely do business with again!!! More

My wife and I had the pleasure of dealing with Glenn My wife and I had the pleasure of dealing with Glenn Christian. Over the years I have dealt with several sales reps and I have found many My wife and I had the pleasure of dealing with Glenn Christian. Over the years I have dealt with several sales reps and I have found many to be aggressive and trying to pressure us to make an immediate purchase decision. But not Glenn Christian. Within minutes of sitting down with Glenn, my wife and I felt comfortable dealing with him. Glenn showed us a car that met the criteria we gave him and he let us select the options we were interested in without any pressure whatsoever. Furthermore, Glenn had our trade-in evaluated and gave us a fair price. We found Glenn to be friendly and professional in our dealings with him. Furthermore, Glenn answered all our questions and knew his product well. Thank you. More

I had a wonderful and easy experience. The service was great and I felt like I was being treated like I am a friend, eventhough I did not know anyone before coming to this dealership. I have shopped aroun great and I felt like I was being treated like I am a friend, eventhough I did not know anyone before coming to this dealership. I have shopped around to other dealers before Honda City and I was not offered anything close to what I received. It was a very easy experience since they gave me what I wanted from the start. Most dealers try to sell you everything under the sun and you just wind up running out the door because you feel like you are not getting a good deal or you just simply do not trust them. At this dealership, I felt so comfortable and I felt like I was being treated with repect. They took the time to show me all about the car and even gave me frequent calls to let me know the progress of when my car would be ready. I would recommend my friends and family here! Thank you! More

Ms Edelson provided customer service above what I expected. She followed my new car from manufacture to delivery. She obtained a extension on my existing leasing due to the anticipated wait time f expected. She followed my new car from manufacture to delivery. She obtained a extension on my existing leasing due to the anticipated wait time for the new delivery which was expected to go beyond my scheduled end date of existing lease. Debbie allowed me to feel as if I was an honored guest in her dealership. I would refer family and friends to her and the Honda City Levittown dealership without hesitation. More

I am so pleased with Honda City. From the moment I entered the Dealership, I felt welcome and regarded as a Customer. All of my questions concerning the purchase of my Honda, were answered honestly a entered the Dealership, I felt welcome and regarded as a Customer. All of my questions concerning the purchase of my Honda, were answered honestly and immediately. The atmosphere of the entire Dealership is friendly and I could also see that all of the clients in the Dealership were happy to be shopping there. It is quite a busy place, and given this fact, no one was overlooked or ignored. The vehicles on display are a good example of all of the Models Honda has to offer and there was an immediate opportunity to take a test drive. Hondas are a terrific Vehicle and Honda City is the place to purchase one. I will be back when it is time to purchase again in the future!!!!!!! More