Honda City

Great from start to finish! I bought 4 cars in the past 2 years for my family and myself. The staff is great I dealt with Eric and Glenn from sales as well as Brin Chin all top n I bought 4 cars in the past 2 years for my family and myself. The staff is great I dealt with Eric and Glenn from sales as well as Brin Chin all top notch guys. Test drives, price, financing all wonderful and no pressure! Go see why they're so busy and how you should be treated. GREAT! More

True to their word After having a terrible first experience, and having to complain. The general manager of his dealership made it right. It was much better the second t After having a terrible first experience, and having to complain. The general manager of his dealership made it right. It was much better the second time around. Thank you Mr. Buchanan More

Watch Out I thought I was going to be a repeat customer. (I bought our 2007 Accord here.) My wife and I went back this past Sunday to do a trade-in for a ne I thought I was going to be a repeat customer. (I bought our 2007 Accord here.) My wife and I went back this past Sunday to do a trade-in for a new Accord. We negotiated pricing on a new car (2014 Accord), and returned today to pick a specific car and do the paperwork. We showed up, only to find they had no cars left for the model we wanted. (Way different from what we were told on Sunday and yesterday on the phone!) That was bad enough, but what followed is inexcusable. We were then handed off to a very sarcastic sales manager (James Tarantino). He first told me that he had a car in the model we wanted (which he had been holding for a friend), shook my hand to congratulate me on our new car, and then said he was going to get the paperwork so we could complete the deal. However, he returned to tell us he had to renege on the offer. I even offered to cover the $1500 incentive Honda was giving the dealers to sell 2014's so we could buy a 2015 at an equivalent price, but he wanted more money! When he started lecturing us about how this was all our fault because we should have done the paperwork on Sunday (just another of his repeated insults), we left. What a total jerk! I still can't believe the way we were treated. I will NEVER go back to this dealership. More

Great experience!!! I got a new Honda Civic today and I love it! Nico Levinas helped me and he was great. He was extremely helpful. I can't say enough great things about I got a new Honda Civic today and I love it! Nico Levinas helped me and he was great. He was extremely helpful. I can't say enough great things about the Honda dealership in levittown and Nico Levinas. Nico Levinas really made getting a new car a great experience. I highly recommend Nico Levinas and this dealership to everyone! More

Used Car Purchase Honda City I am writing to express our great experience purchasing a used car from Honda City. We found the car that we were looking for on the internet and we I am writing to express our great experience purchasing a used car from Honda City. We found the car that we were looking for on the internet and went to Honda City to see it. We liked Dan Turin from the moment he greeted us. Dan was very helpful, low pressure and answered all our questions. After we purchased the car Dan continued to be helpful and follow through with his promises. Dan's professionalism was outstanding. He made our car buying experience pleasurable. More

Good Job Robert R! Robert R did a really good job at selling us our new car. He was not pushy and annoying as car salespeople could be. He was very knowlegable about t Robert R did a really good job at selling us our new car. He was not pushy and annoying as car salespeople could be. He was very knowlegable about the vehicle and told us about all the features of the vehicle. He made this experience bearable and easy to handle. More

Great service Robert was extremely helpful and open about the best features to have and those I wouldn't really need. He took the time to show me all the options. Robert was extremely helpful and open about the best features to have and those I wouldn't really need. He took the time to show me all the options. I showed up at 10 am and had to come back later to pick up the car. Robert waited until 9pm for me to return after work and pick up the car. I will definitely use him again. More

Great sales team My family has been leasing cars here for several years. They always take the time to show us all of our options and help us pick the right car. They My family has been leasing cars here for several years. They always take the time to show us all of our options and help us pick the right car. They give us great prices but also explain how the leases are figured. I highly recommend them More

No longer a customer after the deal is done Bought my 4th car from this dealership a few weeks ago. Dealt with James Tarantino (Sales Manager) & Wilfredo Estavez. Here are the facts: Was ve Bought my 4th car from this dealership a few weeks ago. Dealt with James Tarantino (Sales Manager) & Wilfredo Estavez. Here are the facts: Was very specific about most important feature being Navigation Was advised 2014 Civic had navigation After deal was done was advised that navigation was not built in but required an APP, a cell phone & an HDMI cable Was told that I would get the HDMI cables free of charge & vouchers for 3 oil changes to make up for the "confusion" Went to the dealership twice to pick up the cables - was given excuses as to why they were not there. Was told Wilfredo would drop them off at my house (2x) but that did not happen. Phone calls to Wilfredo & James went unanswered Found out my phone was not compatible with the navigation Bought new phone (based on info on website) James said he would give me yet another 3 vouchers for oil changes to make up for the cost of the phone Was told that I could pick up cables at Honda Service Picked them up and realized they were all for Apple devices Found out that the navigation is only compatible with iPhone Left another message for Wilfredo which was not answered Went back to dealership and Wilfredo said he never got my message Explained and he said we needed to deal with James James, upon seeing me, said he heard the bad news. Hmmm, if Wilfredo did not get the message, how did James know? James told me I needed to switch out my phone for an iPhone I said it was unacceptable and he said, and I quote "Well, M'amm, would you like me to magically change it?" Bottom line is the information pre sale was misleading and there was absolutely no customer service post sale and, by the way, I never received any of the promised free oil change vouchers. I would like to temper the above review with this: Marie Iaconno in the finance department was wonderful as she was in the past when I bought my other cars from this dealership. More

Horrible experience It was a horrible experience. My company was purchasing a new car and the initial quote given to me was acceptable. James offered me a fair deal for It was a horrible experience. My company was purchasing a new car and the initial quote given to me was acceptable. James offered me a fair deal for the new car being purchased as well as a fair deal on my trade in. He did not offer anything in writing insisting that his handshake was enough. My company was ready to write a check for the car so it was a cash deal, no financing required and no matter how many phone calls, visits, emails, texts we sent following that "handshake" the deal could not be closed. Do yourself a favor and never visit that dealership. I love Hondas but that location is horrible. FYI I got my crv from another dealership and paid cash a week later for less money More