Honda City Chicago

I was looking for a new car after 15years. I was neverous about the experience, but my sales rep did a great job explaining everything to me. He did not pressure me into buying anything. He took h neverous about the experience, but my sales rep did a great job explaining everything to me. He did not pressure me into buying anything. He took his time explaining the features and price of the vechile I purcashed a 2013 Honda Accord. I am very happy with my choice. More

I would consider myself a client that frequently pruchases vehicles. My home tends to always have two loans and we have owned/leased 2 vehciles at a time for the last 10 years. The car shopping proc pruchases vehicles. My home tends to always have two loans and we have owned/leased 2 vehciles at a time for the last 10 years. The car shopping process has not always been exciting and even at times, a burden. However, coming across a deal online at Honda City forced me to call and set up an appointment to drive 40 miles to look at a car. After a week of shopping at Nissan and Kia, I felt ripped off on the trade in value and their negotiating, at times treating me like I was a delinquent for a small credit blip when my wife lost her job years ago. As soon as I walked in Honda City, I did not get that feeling and I just knew I was buying a car. I was approached by Myles Horvath who showed me the car and took me on a test drive. He, too, was assured that we were going to come to terms. He listened to exactly what I was trying to achieve (trade in value, payment range, down payment). He turned it over to Tim Marozas, who listened to Myles and started working. I can honestly say that I felt like they were on my side. The trade in value was spot on and they never asked me for a down payment. Tim was honest about the "issues" tying up the loan and keeped in the loop as he fought with lenders to get me what I wanted. After an hour, Tim and Myles got as close to my goals than any other dealer and I went home with the car. I love the car and it fits the needs of my family and price range. We are still suprised on how it all went down and that our goals were never compromised by Tim or Myles. It was not a normal vehicle transaction as it was smooth and the negoiating was painless. I got a great rate and a 2013 Honda Accord with the trims. I appreciate Tim and Myles listening and all the extra steps Tim took to make me and my wife happy. The best car purchase I made from start to finish. I wish that the Kia dealership I visited would take a page from Honda City's book on listening to their customer! Thanks again. More

The reason I'm leaving this rating is because the customer service at Honda city was incredible, Jose was great! not because i actually bought car but these guys were extremely nice. The entire staf customer service at Honda city was incredible, Jose was great! not because i actually bought car but these guys were extremely nice. The entire staff wether they were helping me or not was very pleasant. I went in looking for a used vehicle and ended up purchasing a new 2012 Honda civic with 14 miles. And what i liked the most is the price was very reasonable, also i wasn't there as long as i thought i would be, that's always a drag when going to a dealership but not the case here. Great dealer and JC was awesome as well. God bless you guys keep up the good work! More

Went to Ford City Mall to do Easter shopping for my Grandkids and left with a 2008 Ponitac G6. Was not looking for a car but Jose was able to give me a deal I couldn't refuse. He work with me with an Grandkids and left with a 2008 Ponitac G6. Was not looking for a car but Jose was able to give me a deal I couldn't refuse. He work with me with an affordable monthly payment. More

This was my husband an I first time purchasing a vehicle together. We did a lot of research and contacted numerous dealers before finally settling on this one. We noticed right away that they were professio together. We did a lot of research and contacted numerous dealers before finally settling on this one. We noticed right away that they were professional, friendly and very quick about getting back to us. Our paperwork was processed right away and they made it so easy to purchase a car, even though we live all the way in Milwaukee. They were very courteous. What really impressed me was the fact that the sales associate waited outside of the greyhound station for almost two hours to pick us up! Our bus was very late getting there and when we all finally met, he greeted us with a big smile and reassured us that the wait was no problem at all. Myles is a very kind, honest and personable dealer. He as well as the rest of the staff made us feel welcomed and were very kind. All of our questions were answered and there was nothing hidden from us. Myles and everyone else we spoke to like Mike and Pat explained everything that we were signing and where the extra charges were coming from. The car was in excellent condition! Everyone who has seen it so far says that it does not look like a starter or even a used car; and once they heard how much we paid for it they were really impressed! We looked at several dealers and even priced the same car elsewhere and NO ONE was beating the price of this dealership. I am so pleased and thankful to have come across this dealership over the internet. We have already highly recommended this dealership and Myles to at least five of our friends who are seriously considering buying a new car; we even offered to drive them ourselves in our new vehicle! Overall we are VERY pleased with our experience with this dealership and our sales associate Myles. We plan to purchase our second car with this dealership and I hope that Myles is still there when we do. Myles really made what could have been a stressful experience and turned it into a pleasurable one. Although all of the staff was warm and friendly, I am very glad to have met Myles and I am glad that he was our sales associate. Myles and this dealership went above and beyond what is required which showed me that he really cares not just about the sale but about us as well. I can't wait until my friends become ready to purchase their car so that we can see everyone at the dealership again! More

Gilberto and team really tried to get me a good deal and gilberto put up with me for hrs and my indecisiveness and stayed til closing and still managed to stay smiling. We all left happy and a little tired gilberto put up with me for hrs and my indecisiveness and stayed til closing and still managed to stay smiling. We all left happy and a little tired. :) Good people. More

I never owned or driven a vehicle....Always had a Driver's license....I recommend this dealership because they have a Car display service at Ford City Mall, so I was able to first hand see the best & Driver's license....I recommend this dealership because they have a Car display service at Ford City Mall, so I was able to first hand see the best & popular models.....The consellors are friendly and knowledgeable bout each car displayed....If you want, I allowed a credit check and was approved....Then next, with no sales pressure, the finance banker wanted me to come in for a test drive. The consellors called for a sale rep (Jose Huicochea) to transport me and my sister at another location, at there actual dealership.... Mr. Huicochea was very professional and friendly, I was very nervous and didn't know what to expect.....He made me feel comfortable with no sells pressure....The dealership is well managed, very clean, all the car sitting on the lot were well maintenanced, and customer service is very organized, professional and the sales rep. was really helpful without pressure........ He negotiated a reasonable price for the model I wanted and later they summited me the keys to a Brand New 2013 Honda Fit 5DR, my very first car first time car owner....The dealership allowed me to test drive the vehicle prior to the negotiations & sales rep. also demonstrated the features to the car, buy driving it around the lot himself to show the power of the speed.....The paperwork process was organized and my terms and conditions, my warranty, insurance and financed contract/agreement was explained thoroughly and all my questions were answered with a professional nice attitude.......So now I have the peace of mind that I made the best choice of a vehicle that fit my needs and budget....... More

Normally the car buying experience is a lot like root canal. This is the second car that I have bought form this dealer and will not be the last. Very professional. They actually listen to the custome canal. This is the second car that I have bought form this dealer and will not be the last. Very professional. They actually listen to the customer and try to accomomdate their needs. More

Excellent customer service!!! I had a great experience at Honda City from start to finish. The staff was professional, patient and knowledgeable. They also listened to what I was looking for and provided tha Honda City from start to finish. The staff was professional, patient and knowledgeable. They also listened to what I was looking for and provided that. More

Ricky Perez made us feel right at home and got us a car that we both could afford and liked. He made friends with my son and to me that meant a lot because we were doing this as a family and Ricky include that we both could afford and liked. He made friends with my son and to me that meant a lot because we were doing this as a family and Ricky included him. He took the time to run us around and to make sure that we were very well taken care of. If it was not for Ricky I truly think we would still be walking home. Thank you Ricky Perez and Honda City. More