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Honda City Chicago

Chicago, IL

1.9
235 Reviews

4950 S Pulaski Rd

Chicago, IL

60632

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235 Reviews of Honda City Chicago

September 04, 2024

The worst experience ever! got the run around had to go back 3 times. Already purchased car but they never did inspection. Got my own inspection but I was told by Benjamin Alva More

by nancyfinn33
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Benjamin alverez
Sep 09, 2024 -

Honda City Chicago responded

Thank you for sharing your experience with us. I understand that your visit to Honda City Chicago did not meet your expectations due to the inspection and communication issues. Your feedback is valuable, and I would like to resolve this matter further. Please reach out to me directly so I can address your concerns comprehensively. Thank you for bringing this to my attention. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

August 17, 2024

Drove 3 hours to look at a van. Pictures online were NOT the actual vehicle on their lot. Be WARNED! The place is extremely shady & deceptive. More

by MichiganMom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesus Jauregui, Kevin Rodriguez, Rafael Montelongo, Richard Walker, Jose Perez, Jose Anaya, SERGIO CALDERON, IGNACIO MENDIOLA
Aug 21, 2024 -

Honda City Chicago responded

Thank you for your feedback. I understand your concerns regarding the van and the photos presented online. At Honda City Chicago, we strive for transparency and accuracy in our listings. I encourage you to contact me directly so I can address your experience and improve our processes. We appreciate your input and hope to have the opportunity to resolve this matter. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

August 11, 2024

Bait and switch. Rundown dealership with even worse sales tactics. Called to confirm a car was there and ready, it wasn’t, it didn’t exist and they immediately tried More

by HondaCityIsAScam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Anaya, SERGIO CALDERON
Aug 15, 2024 -

Honda City Chicago responded

Our team has acknowledged this review.

March 08, 2024

Glad I did not waste my time with them. Yes, all the sleezy tricks were attempted but I stuck to my guns. I don't let them go back and forth to their manager. I tell them they have one c More

by tanho10643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
SERGIO CALDERON
Mar 13, 2024 -

Honda City Chicago responded

I appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that I strive to provide. Please contact me at your earliest convenience, I look forward to speaking with you. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

January 03, 2024

It was a bait and switch. And to be honest I sensed it but because of the name of the dealership I went because I would not expect that from them. More

by vconwaylaw
Purchase Time
Recommend Dealer
No
Employees Worked With
Na
Jan 08, 2024 -

Honda City Chicago responded

I appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers and would appreciate the opportunity to gain more insight into your visit. Please contact me at your earliest convenience so we can work together to resolve this. Carolina Waluszko, Sales Manager, Honda City Chicago, cwaluszko@blautogroup.com

September 29, 2023

Approximately a year ago, I purchased a Honda CR-V from Honda City. My experience with Jesus and his staff was nothing short of exceptional. From the moment I stepped into the dealership, Jesus exhibited More

by Scarlet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Jauregui
Oct 03, 2023 -

Honda City Chicago responded

Congratulations on your new vehicle, Scarlet! We appreciate the feedback and are pleased that your experience with Jesus was so positive. We do our best to make sure all of our customers leave with the right vehicle and I'm glad that you're enjoying yours. We look forward to seeing you again. Carolina Waluszko, Sales Manager, Honda City Chicago, cwalusko@blautogroup.com

August 09, 2023

Visiting this dealership left a very sour taste in my mouth after attempting to workout a deal with their team. I sat with Sergio who ran the same old tired car salesman gimmicks. He left my girlfriend a More

by jay.a.p
Recommend Dealer
No
Employees Worked With
Jesus Jauregui, SERGIO CALDERON
Aug 14, 2023 -

Honda City Chicago responded

I appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact me directly at your earliest convenience. Thank you! Carolina Waluszko, Sales Manager, Honda City Chicago, cwalusko@blautogroup.com

July 21, 2023

Absolutely unprofessional service, rude and tried to scam me with hidden fees they refused to disclose, do not work with them More

by Xavyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
IGNACIO MENDIOLA
Jul 26, 2023 -

Honda City Chicago responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Honda City Chicago does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Carolina Waluszko, Sales Manager, Honda City Chicago, cwalusko@blautogroup.com

July 20, 2023

The stuff there not helpful and polite and doesn’t care for a customer at all More

by Ab
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kevin Rodriguez
Jul 25, 2023 -

Honda City Chicago responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Carolina Waluszko, Sales Manager, Honda City Chicago, cwalusko@blautogroup.com

June 09, 2023

Wish I read the reviews before wasting time. Lied to about availability. Tried to sell me a different Honda for 10,000 more than msrp. Honda should drop them as dealers, they are generating al More

by Ironiron2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mike Siddiqui
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