Honda Cars of Rockwall

Excellant service, very knowledable, enjoyable expereince! Jim was very knowledable on the specsifications of each car, and understood what my goal was. He went above and beyod to search for the specific car Jim was very knowledable on the specsifications of each car, and understood what my goal was. He went above and beyod to search for the specific car I wanted, when the oirginal car delivery looked like it was going to be delayed. He even had the caar delivered so that I could surprise my daughter with it. The business person i worked with was very proficient, and did not waiste my time trying to seel me everything under the sun. I would definately buy from Honda of Rockwall again! More

FAST, FRIENDLY, AND KNOWLEDGEABLE Justin my sales rep was very nice, professional, and made the card buying experience a pleasure. I love my Civic! The all around environment of Hond Justin my sales rep was very nice, professional, and made the card buying experience a pleasure. I love my Civic! The all around environment of Honda of Rockwall was friendly and full of energy! More

Brandy was Awesome Brandy was great,no pressure, she felt honest and sincere. My 3rd CVR and my second CVR from Rockwall Honda I’ve already referred Stacy and Danna C Brandy was great,no pressure, she felt honest and sincere. My 3rd CVR and my second CVR from Rockwall Honda I’ve already referred Stacy and Danna Chapman for s new Honda CRV More

Great Experience Our sales rep Kim made sure any and all questions were answered. The sales manager had honest and helpful advice. Finally, the finance rep got a ver Our sales rep Kim made sure any and all questions were answered. The sales manager had honest and helpful advice. Finally, the finance rep got a very attractive rate that worked very well for us. More

Great job, Will! I made my appointment online; however, WillHuerta called me and made sure I did not get lost by giving me directions to the dealership. Will helped me I made my appointment online; however, WillHuerta called me and made sure I did not get lost by giving me directions to the dealership. Will helped me to acquire my new Honda Ridgeline. I enjoyed talking to Will. He was very helpful at all times. Thank you, Will Huerta, for your dedication, honesty, and friendliness. More

Horrible experience! I am extremely disappointed in this dealership! I have dealt with many people and dealerships in my life and have never seen such rude and inconsider I am extremely disappointed in this dealership! I have dealt with many people and dealerships in my life and have never seen such rude and inconsiderate people! I did a pre-purchase on a car on Thursday night. I wanted to take it to our mechanic to get it checked to be sure it was a good safe car since I have 3 children. The mechanic told us about 900 dollars worth of work that needed to be done on the car. We tried to call the pre-owned director Nabeel Alghussain on Friday and left 3 different messages in which the last person assured he would call at 10 today Saturday. He never called so my husband and I both called today several times and no one would put us through to him. In the meantime my husband spoke with someone named Ryan who said he was also a pre-owned director. He stated he could do whatever we needed Nabeel for. He told my husband he could sell it without fixing these issues and that he believed his guys over our independent mechanic anyway. Finally, Nabeel did call me back and stated I would have to wait until he had time to deal with it. The people who were at the dealership were more important. So my husband went us there so we could also be important in their eyes! He asked for Nabeel when he got there and they sent out the original sales guy who just got us the keys to our trade in and switched cars back!!!! Then my husband asked to speak to the manager John Fraiser who in my mind should have been involved long before now and he was nice and said that nothing should have been handled the way it was so I am glad that he at least admitted how this should not have happened! However, beware if you are looking for a pre-owned car they have actually stated they would sell this broken car that needs work done to someone else with no problem! That’s the kind of service you are getting! They don’t care at all about the people only the deal! Very, very, very disappointed! I would never want anyone to be treated like we were and I would never want to be sold a car that I immediately needed to get fixed! What a sad place! I can’t imagine wanting a deal so bad I put people in danger with a car that needs to be fixed! I would steer clear of this place!!!! More

Horrible experience , the advertised price is not what you get. They get you in and then add $600 of dealer add ones. Then at closing the car was advertised as a Certif , the advertised price is not what you get. They get you in and then add $600 of dealer add ones. Then at closing the car was advertised as a Certified PreOwned, they said the price did not include the CPO, it was extra. Salesman never said it was extra only told us the benefits. YOU are why car salesmen/ dealerships get such bad reputations. If you are going to charge more, advertise it. Horrible, wrong! More

Greatest car buying experience The service was A1. I shopped here first before the other 5 dealers around the DFW but Honda of rockwall gave me the best deal and offer for my trade The service was A1. I shopped here first before the other 5 dealers around the DFW but Honda of rockwall gave me the best deal and offer for my trade in form the start so there was only one dealer to come back to at the end. More

Great Experience Wade was honest and up front from the start. We knew what we wanted and there was no hassle or back and forth like you find at many other dealerships Wade was honest and up front from the start. We knew what we wanted and there was no hassle or back and forth like you find at many other dealerships. We love our HR-V and had a great experience during the entire sales process. Honda of Rockwall gave us the best price and the best customer service - they even called to follow up a few days later to make sure everything was going well and that we were happy with our purchase. More

Awesome! Thank you Jim Rutelonis for all your support and know how of the vehicle. You made our purchasing experience very memorable. Thank you, Donny S. Thank you Jim Rutelonis for all your support and know how of the vehicle. You made our purchasing experience very memorable. Thank you, Donny S. More