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Honda Cars of Rockwall

Rockwall, TX

2.8
161 Reviews
Welcome to Honda Cars of Rockwall Drivers in the Dallas area return to Honda Cars of Rockwall year after year, and for good reason. Our dealership features a state-of-the-art showroom, a dynamic sales team, and a service center ready to help you get back on the road in a snap. Plus, our finance center offers leasing and finance deals that are sure to impress. Whether you're looking for a Honda sedan, truck, or SUV, we've got the full fleet of Honda models ready for you to test drive. Learn more about the unbeatable dealership experience you'll have when you visit Honda Cars of Rockwall.
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1550 I-30 Frontage Rd

Rockwall, TX

75087

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Showing 161 reviews

January 02, 2025

Bad Bad. they are ripping people off by damage the parts after they fixed your car or changed oil and filter.. they messed up my car with tires and damaged More

by weeksdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Zepedia
Jan 03, 2025 -

Honda Cars of Rockwall responded

Hello, It's unfortunate to see you are dissatisfied with the care you received. We take all feedback seriously and strive to provide every customer with reliable and professional service. If there are specific issues with the service performed on your vehicle, we’d like the opportunity to review the details and address them properly. Please reach out to us directly so we can work towards a resolution and ensure your satisfaction. Best, Don Maddran DonaldMaddran@lithia.com Service Manager

November 01, 2024

Very pleased with the service received at this dealer. My experience was made very special by Nick Grisaffi who made me feel like I was accompanied by my best friend, I'm very grateful and satisfied with More

by MONA.BOLIVAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Hollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Grisaffi
Nov 04, 2024 -

Honda Cars of Rockwall responded

Thank you for sharing such a wonderful review! We're delighted that Nick, Justin, and Lewis made your experience feel personal and special. It’s fantastic to know you felt supported throughout the process and are happy with your purchase. Enjoy your new vehicle, and swing by Honda Cars of Rockwall again soon!

September 12, 2024

I bought a truck 2 years ago, under warranty. I was assured my warranŕy was good at dealerships closer to my home. I since discovered that the warranty is only good at the dealership where u purc More

by Glennie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Forgot
Sep 13, 2024 -

Honda Cars of Rockwall responded

Hello Glennie, I'm sorry to hear about the inconvenience with your warranty and service. We strive for transparency and thoroughness in our services, so it's disappointing to learn we've fallen short here. Please reach out directly so we can address these concerns properly. Best, Don Maddran DonaldMaddran@lithia.com Service Manager

July 30, 2024

Tried to make an appointment to take my Honda in for a road trip service check, but the response time in making my appointment was ridiculous & unprofessional. I finally heard back to schedule the appoint More

by ballard_cathy53
Workmanship
Recommend Dealer
No
Employees Worked With
Service department
Jul 31, 2024 -

Honda Cars of Rockwall responded

Hello Cathy, I'm sorry to hear about the delay in scheduling your service appointment. We strive for prompt and professional communication, so it's disappointing that we fell short here. Your satisfaction as a valued customer is our top priority, so we will work hard to make sure this does not happen again in the future. If you have any further concerns or recommendations, I would love to speak to you about them personally. My phone number will be at the base of this message. Best regards, Donald Maddran Service Director 214-458-7353 Thank you, {contact.name} - {contact.title} - {contact.phone} - {contact.email}.

July 17, 2024

I made an appointment with Mr. Chad Molock, Service Manager at Rockwall Honda, for my 20,000 mile routine maintenance. It was my daughter's car, but she was busy, so I went in for More

by SSKim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Molock
Jul 17, 2024 -

Honda Cars of Rockwall responded

Thank you for sharing your experience! We're glad to hear that Chad and the team at Honda Cars of Rockwall took great care of your daughter's car. We really appreciate your patience during the service, and we're happy to know everything is running smoothly. See you next time!

July 13, 2024

Me and my daughter took her 2022 Accord in to trade it in on a cheaper Civic or something used to lower her payments, the salesman said her car was only worth 24,000! We financed 46,000 after putting 10,000 More

by dgarner10231968
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Alan Glazer
Jul 16, 2024 -

Honda Cars of Rockwall responded

Hello, We apologize for the frustration and confusion you experienced during your visit. Our goal is to provide fair and transparent valuations and car sales, so it's concerning to hear about this discrepancy. We would like the opportunity to review these details with you directly and see how we can assist further. Please reach out at your convenience. David Tunnell / AGM Honda Cars of Rockwall Cell phone 972-670-7219 | Email: davidt@hondacarsofrockwall.com

June 30, 2024

Buyer beware of this dealership's add-on practices. While they say that they honor Costco pricing. If you compare the pricing that they have listed on the website to their Costco pricing sheets, you wi More

by HondaBuyer2024
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Dale Calhoun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Honda Cars of Rockwall responded

Hello, I apologize for any frustration you experienced with our pricing. Transparency and fairness are important to us. It's concerning to hear that you were dissatisfied with your experience. I would like the opportunity to speak directly with you and resolve this for you. Please reach out to me on my cell phone 972-670-7219 at your convenience. I look forward to hearing from you. David Tunnell AMG davidt@hondacarsofrockwall.com Cell Phone 972-670-7219

May 04, 2024

Great folks, good selection and deals! Would recommend! We had a great experience! Go see them! More

by marylisacariker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Austin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Leo Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Swader
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marlon Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Honda Cars of Rockwall responded

We're incredibly grateful for your support! Your 5-star review is just the beginning, and we hope to provide many more great experiences at Honda Cars of Rockwall!

December 06, 2023

John Williams was a great salesman that was not pushy. He allowed us to look around and stayed available for any questions without being right in our faces the whole time. More

by Kwpounds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Williams
Dec 06, 2023 -

Honda Cars of Rockwall responded

We're glad to know you had a positive experience with our sales team at Honda Cars of Rockwall. We strive for a relaxed and informative environment, so it's great that John was able to assist without being pushy. Thanks for the review!

November 20, 2023

Mr.Chad Molock is the only person I trust with my car here. His service is high class and five stars all the way. I was driving down the highway today and heard a strange noise coming from my car, so More

by Kyungeun Park
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Molock
Nov 21, 2023 -

Honda Cars of Rockwall responded

We're so glad to know that Chad has been able to provide top-notch service for your vehicle at Honda Cars of Rockwall. It's great hearing how he was able to quickly and efficiently address the issues you were experiencing. We appreciate your trust in us, and look forward to assisting with any future car needs!

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