
Honda Cars of McKinney
McKinney, TX
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After dealing with Auto Dealorships for over 50 years, I have a fair understanding of what to expect. My experience on my first oil change and related services on my 2010 Accord introduced me to service th have a fair understanding of what to expect. My experience on my first oil change and related services on my 2010 Accord introduced me to service that excelled in every way. Mitch and his team rated the highest ratings all the way. I am duly impressed! More
Honda Cars of McKinney serviced my car today. I went to them for an oil change and took a coupon I received in the mail. Mr. Sado and the technician working on my CR-V provided quick, courteous, professio them for an oil change and took a coupon I received in the mail. Mr. Sado and the technician working on my CR-V provided quick, courteous, professional service. They tested my battery and it failed the standards and I was given a new battery since it was less than 3 years old. Now that's service! More
I have worked with Mark many times and he always explains what items need to be taken care of on my car in a professional manner. He is always very upfront on the charges that I will incur, which I greatly what items need to be taken care of on my car in a professional manner. He is always very upfront on the charges that I will incur, which I greatly appreciate. I usually have to wait for my car, and it's always done quickly. I have two young kids and I appreciate the play area that keeps them well occupied. More
In addition to Mitch's professionalism, he was warm, courteous, and very attentive. His appearance was neat and clean. He made sure our Civic had the multi-point vehicle inspection we requested, and muc courteous, and very attentive. His appearance was neat and clean. He made sure our Civic had the multi-point vehicle inspection we requested, and much to our surprise, our car received a complimentary washing. I would be happy to have him service our car again in the future and hope he will remain an employee of Honda for many years to come. I will ask for him in the future, but if not available, I would be more than happy to work with any of the wonderful service advisors at Honda Cars of McKinney. More
Antony stated out and got all of the problems that we came to him with. He set our expectations as to what was going to be covered under warranty prior to us leaving, provided us with a loner car as we n came to him with. He set our expectations as to what was going to be covered under warranty prior to us leaving, provided us with a loner car as we needed to be able to transport our kids for the day. He gave us a call and followed up with items that were not going to be covered as well as going over items that needed attention that we did not originally discuss. He folloed up at the end of the day to let us know when the car would be ready. When we came in to pick up the car, he spent ample time with us to discuss the details of the work that was done, how much each piece was, as well as how much was covered under warranty. We did not feel rushed or taken advantage of and overall he did a great job of walking us thru this process. Very nice experience for this repair. Good job Antony! Shig & Sandy Katada More
My overall experience was good. The car was ready on dot at the time of promise. Carl was very nice. He listened to me very patiently and after the service, explained every thing in details. I had a comfo at the time of promise. Carl was very nice. He listened to me very patiently and after the service, explained every thing in details. I had a comfortable wait in the lounge, which has wifi. I dint feel like i was waiting. GOOD JOB DONE. More
I arrived @ Honda Cars @ 7:00 AM. Carl Miller met me, I arrived @ Honda Cars @ 7:00 AM. Carl Miller met me, had me fill in some paperwork, and I got my "loaner". When work on my Pilot was concluded, I arrived @ Honda Cars @ 7:00 AM. Carl Miller met me, had me fill in some paperwork, and I got my "loaner". When work on my Pilot was concluded, Carl called my cell and I returned to dealership to pick up my "Fixed" Honda Pilot. Carl was "one of the best" I have worked with. Bill Walsh Plano, TX More
HCOM and, in particular, Mark DeGeorge, Kenny Grant and Jason LeVine are the best in the business. Mark is friendly, honest and a pleasure to deal with. Jason is one of the best techs I've had the pleasu Jason LeVine are the best in the business. Mark is friendly, honest and a pleasure to deal with. Jason is one of the best techs I've had the pleasure of knowing and does an outstanding job. Kenny runs a tight ship & is always more than helpful with parts, service and collision repair. Kenny is open, honest and also a pleasure to deal with. I trust these Gentlemen & appreciate the excellent Customer Service each provides. Thank you HCOM. More
I appreciate the service James Pierce provided me. He was very apologetic for the long wait just to get an oil change, but I understood b/c you all had a rush of customers right before the lunch hour. W was very apologetic for the long wait just to get an oil change, but I understood b/c you all had a rush of customers right before the lunch hour. When he said they topped off my washer fluids I laughed and told him that the water pump wasn't working to spray my front windshield. He said give me a minute. He took my car around and blew out the hose and they both work now! He did not have to do that, but took the time to try and it worked! He provided great customer service and I also like to work w/ Ron in your service area. More
Friendly service, Mitch was very helpful!! Dealership was clean. Had a free newspaper and cookies to go along with your wait. Mitch indicated that the service would take two hours so I waited. It took exa clean. Had a free newspaper and cookies to go along with your wait. Mitch indicated that the service would take two hours so I waited. It took exactly two hours as promised. Also enjoy the honest service that I receive. More