Honda Cars of McKinney
McKinney, TX
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Very shady salespeople, challenging the intelligence of two very educated customers. Unconcerned about customer satisfaction. Sat and let my wife walk away in tears without apology. Would not swap out a two very educated customers. Unconcerned about customer satisfaction. Sat and let my wife walk away in tears without apology. Would not swap out a car of a different color even though there were several ones available to satisfy us. More
very unpleasant experience with this dealership. The very unpleasant experience with this dealership. The financing dept was offering ridculous rate to start. After long negotiation to a civic from th very unpleasant experience with this dealership. The financing dept was offering ridculous rate to start. After long negotiation to a civic from this dealership, I found defect and body damage before I signed for the car and financed. . The dealer promised to take care of the problem smoothly. I took the car at the same day beliveing their promise. Once I took the car back, I sensed their attitudes changed. However, they would fix the car and gave me a loaner. I had to wait a week and half to get the car back. The salesperson who told me the car never called, even lied my phone number does not work. The number worked before I purchasedd the car. After almost two weeks, car was fixed per the salesperson, Body work was done as promised. Other defect I pointed was not done. The salesperson was lying that was taken care of even though anyone with good vision was able to see nothing had been done I also found car was very dirty. No detail job was done, no outside wash was done. The salesperson kepting lying cleaning was done. If the salesperson was not lying, I would not know where all dust and dirt inside the car came from. I even found scarches done by someone inside the car. Judge from my experience. You probably can see I never recommend buying car from this dealership due to bad salesperson, bad after sale service, also bad quality of work. If you still want to buy a car from dealership, be very careful with financing dept. They really want to rip off customer with interest rate and extended warranty. I have over 750 credit score and they were offering 8 percent, and find very good salesperson. More
If my salesperson wasn't at the dealership when I went to pick up my car, no one else had any information about what had been done, or, more accuratly, what had not been done. Moreover, no one made any type pick up my car, no one else had any information about what had been done, or, more accuratly, what had not been done. Moreover, no one made any type of effort to check, find paperwork, etc. It was a very frustrating experience overall, and I disagree with their concept of "service." Overall, the employees are arrogant, at least to lone women. More