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Honda Cars of Bellevue - Service Center

Bellevue, NE

4.5
138 Reviews

138 Reviews of Honda Cars of Bellevue - Service Center

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August 19, 2023

Chase Gundersen ( Service Advisor ) immediately greeted me when I arrived to My 11:30 am appointment today Saturday August 19, 2023. Chase is always always friendly and professional no matter how busy he More

by Faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Gundersen
Aug 21, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review!

August 05, 2023

I highly recommend Chase Gundersen to my family, friends and colleagues ! Chase contacted me this week to let me know the new tire for my 2023 Honda HR-V has arrived. My work schedule was busy and conflic More

by Faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Gundersen
Aug 07, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review! I'm glad to hear Chase took such good care of you. Matthew Schworer General Manager

July 30, 2023

Chase Gunderson Service Advisor was professional, friendly and knowledgeable when I came in to see him yesterday Saturday July 29th. Chase inspected the air pressure in all 4 tires of my 2023 Honda More

by Faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Gundersen
Jul 31, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review! I'm glad to hear Chase took such good care of you. Matthew Schworer General Manager

July 27, 2023

Very straight forward regarding service department they were quick and did a great job. I will return next time I need service and ai recommend Bellevue Honda. More

by dlambert16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Gundersen
Jul 28, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review!

July 22, 2023

Chase and his coworker were very helpful when I brought my 2O23 Honda HR-V into the dealership today Saturday July 22, 2023 to get the air pressure checked in all four tires of my vehicle. They assisted m More

by Faith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roco , Chase Gundersen
Jul 24, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review! I'm glad to hear Chase and the team got you taken care of. Matthew Schworer General Manager

June 16, 2023

Had to take car to Bellevue Honda three times before they admitted battery was bad. My good reputable mechanic also said alternator is bad. Honda says is not. They don't want to honor their warranty on car. More

by Omaharfam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tari Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Adams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chase Gundersen
Jun 16, 2023 -

Honda Cars of Bellevue responded

It looks like we first tested your battery back in October of last year, at which time it tested fine. If yours was testing good, we wouldn't recommend you pay the money to replace it. It sounds like it tested bad on your visit this month, which is why we then recommended replacing it. If your battery lasted another 8 months, it was not bad back in October of last year. As far as the alternator, we cannot replace it under warranty unless it has actually gone out. If your vehicle starts, the alternator is still working. Your vehicle cannot start with an alternator that has gone out. We obviously get paid by Honda to replace things under warranty so there is no reason we wouldn't want to replace it if it had gone bad, that's how our service department makes money. Matthew Schworer General Manager

Jun 16, 2023 -

Omaharfam responded

A mechanic I trust who told me the battery was bad after you folks said it was good within a couple days of each check. He also said alternator was bad. Yes, alternator is working but not at the amperage output it should. Therefore, the battery never fully charges. I have had nothing but frustration dealing with Bellevue Honda. I never will again. Don Harrer

May 13, 2023

I was stuck with no ac with my daughters car and other places couldn’t fit me in for a week. I explained my situation as my daughter just graduated today from Creighton (family anll flew in to be here) an More

by Basil_l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review! I'm so glad to hear Terri was able to accommodate you and get you taken care of. Matthew Schworer General Manager

May 11, 2023

Terri is awesome! I trust her to take care of my car and keep me on the road More

by Rlgood713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review!

April 29, 2023

Terri Adams-Service Advisor Terri provided exemplary customer service. She is a true asset to any corporation. She made the experience simple and top notch. She is a very talented and the best Service A More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review! I'm so glad to hear Terri takes such good care of you. Matthew Schworer General Manager

April 18, 2023

Terri in the Service Department was very friendly and helpful. Terri checked her records as to when the last time my car had been serviced and what I had done last time . She also checked to ensure whe More

by contreras141@cox.net
Recommend Dealer
Yes
Employees Worked With
Pat Brock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Honda Cars of Bellevue responded

Thank you so much for the great review! I'm glad to hear Terri took such good care of you. Matthew Schworer General Manager