Honda Cars of Bellevue

Colby is a down to earth, straight forward and honest guy. Not your typical salesman in a very good way. Colby made our car buying experience the best we have ever had. Thank you so much for everything! guy. Not your typical salesman in a very good way. Colby made our car buying experience the best we have ever had. Thank you so much for everything! Without the help and care of the finance manager Tari we would still be car shopping and getting nowhere. Tari was the only one out of 5 different car dealerships that took the time to explain our credit situation and help is get into what we needed at the exact price we needed it. AWESOME EXPERIENCE AND TRULY THANKFUL AND GRATEFUL FOR BOTH OF YOU!! More

I've been going here for years and have always had a pleasant experience with the dealers, service and financing. pleasant experience with the dealers, service and financing. More

Took my Pilot in for a recall repair. Made an appoint for 7:30 am and dropped the car off. We called at 3:30 and were told that it was next in line and wouldn’t be done that day. Not s Made an appoint for 7:30 am and dropped the car off. We called at 3:30 and were told that it was next in line and wouldn’t be done that day. Not sure why we made and appt and verified it if it sat there for a day? What an inconvenience to be without your car for two days for a two to three hour fix (according to the Honda paper work). Will go to a different dealership in the future for service and purchase of a vehicle. I was disappointed with this dealership when I looked to purchase the Pilot and the service department has solidified that disappointment. Won’t be back. More

Process with Dave, Teri and team was awesome. Love our new vehicle and look forward to using the team for our maintenance Love our new vehicle and look forward to using the team for our maintenance More

Very friendly and easy to work with dealership. Salesperson, Guy Southwick, was super nice and very accomodating while I did the test drive. He actually listened to what I was saying about findin Salesperson, Guy Southwick, was super nice and very accomodating while I did the test drive. He actually listened to what I was saying about finding the right vehicle for myself. Tara in the business office was very pleasant and friendly. She made signing all the paperwork a breeze. Nice and simple! More

Chase Gundersen ( Service Advisor ) immediately greeted me when I arrived to My 11:30 am appointment today Saturday August 19, 2023. Chase is always always friendly and professional no matter how busy he me when I arrived to My 11:30 am appointment today Saturday August 19, 2023. Chase is always always friendly and professional no matter how busy he is Chase always makes the customer feel valued and appreciated. I highly recommend Chase to my family, friends and colleagues. Thank You Very Much for all you do Chase. It is greatly appreciated !! Sincerely, Lillie L. Weatherall More

Aaron was our salesman and he was awesome. He was very helpful and friendly. He was very personable and real. We would definitely recommend Aaron and this dealership! He was very helpful and friendly. He was very personable and real. We would definitely recommend Aaron and this dealership! More

I highly recommend Chase Gundersen to my family, friends and colleagues ! Chase contacted me this week to let me know the new tire for my 2023 Honda HR-V has arrived. My work schedule was busy and conflic and colleagues ! Chase contacted me this week to let me know the new tire for my 2023 Honda HR-V has arrived. My work schedule was busy and conflicted with the time and day on Thursday August 3rd at 5 pm I originally set out to meet Chase at Dealership. Chase stayed later the following day Friday August 4th to accommodate my work schedule which I greatly appreciate !! Chase put on new tire and I was on way. Thank You Very Much Chase for working with me. It is greatly appreciated !! More

Pros: - Everyone I dealt with was nice and polite. - I was given my refund for my deposit in a timely manner and with no fuss. Cons: - I was given either no update or vague updates about the st - I was given my refund for my deposit in a timely manner and with no fuss. Cons: - I was given either no update or vague updates about the status of my in-transit vehicle when I asked for updates. (example: Your car is in New Mexico waiting for a train (I have since learned HR-V’s never go to New Mexico they go to Texas when they cross into the US.) - My timeline was “3-5 weeks but it could arrive any day!”…six weeks later… - They sell their cars at MSRP but add $1900 to the car before it arrives that the customer has no say in. - I called and told them I was cancelling my order. I said I would come the next morning right around when they open. No one was prepared or really knew why I was there when I arrived. The whole process could have been taken care of over the phone but of course at this point I was not surprised no one communicated that to me. Overall not a great experience. Found out the truth and answers from another Honda dealership in town that now has my business. This was a lesson learned for me but now I know better about how dealers can operate and how I would like communication to go as a customer. More