Honda Cars of Bellevue

I have had excellent customer care from Terri and her team since I started using her team in 2022. HI highly recommend Honda Cars of Bellevue for Arura or Honda service, team since I started using her team in 2022. HI highly recommend Honda Cars of Bellevue for Arura or Honda service, More

Took a little bit to get in for some recall repairs. But once we got in, service took about 1.5 hours for 2 recall repairs, software update and they even washed the car! Great experience 👍 But once we got in, service took about 1.5 hours for 2 recall repairs, software update and they even washed the car! Great experience 👍 More

This dealer sold me a 2025, $50k+ vehicle. At delivery time the rear hatch wouldn't open, but we were told to ignore it because 'it was probably just a low battery, the car had been sitting to At delivery time the rear hatch wouldn't open, but we were told to ignore it because 'it was probably just a low battery, the car had been sitting too long'. The car turned out to have 6 individual failures, all seemingly related to the electrical system. Three trips to the dealership later and 'they reset the system' (not sure if Honda calls theirs 'Accessory Control Module, but it's that). After 6 weeks of ownership the power steering shut off 6 times in one ten-minute drive. I called the dealer with yet another problem, and they first *told me to drive the car to them*. I was told to drive the car with power steering failing. I told them that even suggesting that opens them to liability, and they recanted and said to have it towed in. Now the fun part: This would be the fourth trip to the dealership in 6 weeks, and they refused to give me a loaner vehicle. I'm beyond busy, have multiple kids, etc: I'm just supposed to not have a car while they 'look into it'. Unacceptable. I've purchased two new Honda's from them, but I'll never set foot on their lot again. This is what happens when nepo babies take over businesses: Matthew S. has built NOTHING in his life, but his family ran the business so he gets to! I called and asked to speak to the GM and the exact words from the front desk were, "He doesn't accept calls from customers; you can leave him a message and he may call you back". Aka someone who knows literally nothing about actually serving customers, he only knows how to run a family business into the ground. More

I have always had polite and timely responses. We’ve purchased all our cars from this dealership. We’ve purchased all our cars from this dealership. More

The whole experience went very smoothly at this dealership. I would greatly recommend Honda Cars of Bellevue dealership. I would greatly recommend Honda Cars of Bellevue More

Have purchased 5Hondas here and always have them serviced here. Would not go anywhere else. Pat and service team are the best! here. Would not go anywhere else. Pat and service team are the best! More

Quick and friendly service. We conducted our business in two hours from setting foot into the dealership. Sales and Finance reps made our experience easy and headache-free. We conducted our business in two hours from setting foot into the dealership. Sales and Finance reps made our experience easy and headache-free. More

I came into the dealership on a whim on July 3, 2024. I left three hours later with a new Honda Civic Touring. This was the best, calmest, easiest car buying experience I’ve ever had. Chris is lovely to I left three hours later with a new Honda Civic Touring. This was the best, calmest, easiest car buying experience I’ve ever had. Chris is lovely to work with!!!! More

Very helpful and friendly staff, attentive to my needs and willing to work with me and willing to work with me More