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Honda Cars Of Katy

Katy, TX

3.4
843 Reviews

21001 Katy Freeway

Katy, TX

77450

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Showing 843 reviews

March 19, 2022

I bought my car and lifetime free oil changes were included. They changed ownership and no more free oil changes. They gave me their price, $55. No way! I t doesn’t matter how good the service, th More

by cavierbay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don’t remember names.
Mar 24, 2022 -

Honda Cars Of Katy responded

Our team at Honda Cars of Katy truly values your feedback, I understand your frustration over the change in terms to the lifetime oil maintenance agreement, and I’d like the opportunity to discuss the matter with you in more detail. At your earliest convenience, please contact me at 832-913-7271. I look forward to speaking with you soon and resolving this issue. Thank you, Charley Leach Fixed Operations Manager

March 14, 2022

The service was efficient and done professionally. The service manager I worked with was courteous, informative, and allowed me options. Well done Honda of Katy! More

by Kathkeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively
Mar 15, 2022 -

Honda Cars Of Katy responded

Hi Kath, It was our pleasure to assist with your vehicle's care and to provide professionally efficient service to a valued customer. Thank you very much for your business and thoughtful feedback. Our team is happy to help whenever you may need service again down the road.

March 14, 2022

Met at service bay and escorted to service rep. He set up service and notified me when finished. Service time was as estimated. Car was returned clean. More

by Barksley
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Moussa Sininta
Mar 15, 2022 -

Honda Cars Of Katy responded

Hello, We appreciate your thoughtful feedback and business at Honda Cars of Katy. It was our pleasure to care for your vehicle in a timely manner while providing you with the necessary updates along the way. Visit us again whenever we can be of service and we'll make sure to provide the same top-notch experience.

March 12, 2022

Amazing staff, friendly environment, and good vibes. . the salesmen were very attentive to all of my needs and questions throughout this whole ordeal.. as a first time car buyer I would highly recommend More

by jwd421
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Duhon, Tiffany Lively, Dwain Davis, Ricky Smith, Moussa Sininta
Mar 13, 2022 -

Honda Cars Of Katy responded

Thank you for the five stars and kind words! We appreciate you choosing Honda Cars of Katy for your vehicle needs and look forward to seeing you again soon!

March 12, 2022

From the time I got to the s Express Service Center to the time I left, customer service was great. Raffy explained everything well to me and even let me know what the most immediate issue was that needed More

by Chadney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffle
Mar 13, 2022 -

Honda Cars Of Katy responded

Thanks for the kind words! Raffy is an asset to our team at Honda Cars of Katy and we look forward to seeing you again soon.

March 12, 2022

Charlie Leach and his service crew did a GREAT job on my truck. They were thorough, quick, helpful, during the short time I was waiting. I had several questions about my Ridgeline and they were able to answ More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Leach
Mar 13, 2022 -

Honda Cars Of Katy responded

Hi Bud, Charley and his team were absolutely thrilled to hear your feedback! We aim to provide an exceptional service to every client at Honda Cars of Katy. We appreciate your patronage and look forward to serving you well into the future!

March 10, 2022

Excellent customer service. Everyone was pleasant, helpful, and professional. Will go back for my car service and maintenance. More

by Sandra Rowland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Javir, Hector
Mar 13, 2022 -

Honda Cars Of Katy responded

Hi Sandra, thanks for choosing Honda Cars of Katy for your vehicle needs! We're so happy to hear your recent experience was worthy of five-stars. Hope to see you again soon!

March 10, 2022

Great service, great people. Though they recommend a bit much at times, I understand they’re just trying to help. More

by Jaredcoyle09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany Lively
Mar 13, 2022 -

Honda Cars Of Katy responded

Hello Jared, we appreciate your continued patronage and look forward to serving you again soon at Honda Cars of Katy.

March 08, 2022

Arrived when opened. Raffy quickly addressed my needs, told me how long it would take. Everything promised was delivered and ahead of schedule. Raffy was spectacular. More

by Toddcwray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raffy
Mar 13, 2022 -

Honda Cars Of Katy responded

Thanks for the kind words, Todd! Raffy is an asset to our team and we're happy to hear he delivered everything with a smile! We hope to see you again soon!

March 08, 2022

The gentleman helped me right away, and came back with results in about the length of time he’d said. Honda took care of the recall issue and a repair issue, all at same time, and the repair was done un More

by Char4954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Brymer
Mar 13, 2022 -

Honda Cars Of Katy responded

Thanks for recommending our team at Honda Cars of Katy! We appreciate your feedback and look forward to seeing you again soon!

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