Honda Carland
Roswell, GA
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My wife and I were in the market for a new Accord EX-L V6. I submitted a request for bids to three dealers over the Internet. Paul Vejjajiva of Carland was the first to respond. Since we have had one of o V6. I submitted a request for bids to three dealers over the Internet. Paul Vejjajiva of Carland was the first to respond. Since we have had one of our cars serviced at Carland for the 8 years we have been in the Atlanta area, we went there first for a test drive. Paul was not in, so we talked with Craig Harris. Craig spent quite a bit of time with us, went out with us on a long test drive, showed us what they had in stock, and answered all of our questions. I then shopped a number of Atlanta area dealers by phone, and we visited the dealership that promised the lowest price. Once I got there, the salesperson I had spoken with on the phone raised the price and added in several more items to bring the price up well above what he had promised. We ultimately got this down to the low end of the Consumer Reports buying service recommended price range (I had to threaten to walk 3 times to get there.) We then went back to Carland to see if they could do any better. We arrived at the dealership just before 9:00 PM(their closing time), and talked with Paul. He was a genuine pleasure to deal with. He matched the other dealer's price and stayed with us until after 10:00 PM to finish the deal. Paul had the car cleaned up and ready at the promised time the following morning. I highly recommend Paul, Craig, and Honda Carland. Dealing with them was the most pleasant car buying experience I've had. More
I would recommend this dealership specifically because of the salesman and finance person we worked with. They were both the reason we did not go back to another dealership we had been working with. They we the salesman and finance person we worked with. They were both the reason we did not go back to another dealership we had been working with. They were both honest and easy to work with. I felt they were there to make things work for us. More
I bought a Honda Element yesterday and it was the least stressful (yes, maybe even enjoyable) car-buying experience of my fifty years. As a result of the overwhelmingly positive DealerRater reviews for H stressful (yes, maybe even enjoyable) car-buying experience of my fifty years. As a result of the overwhelmingly positive DealerRater reviews for Honda Carland I confidently contacted Sang Kim through the internet and then the phone. Via our exchanges I arrived at the dealership essentially ready to purchase. Once at the dealership I found everyone to be friendly and helpful. Sang’s no-pressure approach worked well for me. I was driving home in less than two hours. Jason in finance also receives kudos from me for his efficient and low-pressure dealings with me. Thanks Sang for making my purchase a breeze. More
I don't like dealing with pushy sales people, so I was very happy in dealing with Honda Carland in their no pressure environment. Our salesman (Paul) was knowledgeable, friendly and very helpful in worki very happy in dealing with Honda Carland in their no pressure environment. Our salesman (Paul) was knowledgeable, friendly and very helpful in working with us in selecting the right Honda Odyssey. The Odyssey build quality is outstanding compared to other minivans and Honda Carland had a huge (whole back lot) selection to choose from. Pricing was a breeze as I used the internet 'no hassle' pricing. I did the needed comparisons to Edmund's and Honda Carland was spot on to my expectations. Thanks! More
I sent one review but apparently didn't come through. Paul was extremely straightforward and helpful. He showed us the exact car we wanted, was never pushy or misleading and gave us exactly what we agree Paul was extremely straightforward and helpful. He showed us the exact car we wanted, was never pushy or misleading and gave us exactly what we agreed upon. This is our first new car and we were a bit nervous but if we ever by another it will be from Paul at Hondacarland. More
Sang Kim, my sales associate was tremendous. He played totally straight with me and gave me a great price up front and when I arrived it was advertised. Would certainly recommend Sang and this dealship a totally straight with me and gave me a great price up front and when I arrived it was advertised. Would certainly recommend Sang and this dealship any time. It is so nice to get to a deaship and find that the driveout is exactly as discussed. More
time spent at the dealership was quick and to the point. Everyone was very nice and eager to assist in making sure I was happy giving my limited circumstances. Would recommend the dealership to another ind Everyone was very nice and eager to assist in making sure I was happy giving my limited circumstances. Would recommend the dealership to another individual. The facility was nice and clean and comfortable More
My experience at Carland was better than most dealership I visited when it came to friendliness BEFORE the negotiation. During the negotiation it was basically the same old game of trying to get the highes I visited when it came to friendliness BEFORE the negotiation. During the negotiation it was basically the same old game of trying to get the highest price by working backward from the MSRP. If it wasn't for the bad economy and playing hardball, I wouldn't have such a good deal that I did. So was I unhappy with buying my car at Honda Carland? No. They have a very good inventory of cars and have good customer service after the sales. Overall they were the best dealership I visited. Buying from ANY dealership isn't going to be fun if you know what I mean. It's business. More
The sales person Claude was exceptional and was effiecient as well as friendly. He was available for our appointment, explained the benefit of each car and provided all the details requested. Rez effiecient as well as friendly. He was available for our appointment, explained the benefit of each car and provided all the details requested. Reza was my initial contact and he also provided the information that brouught me into the dealer initially. It is important for Honda to know that Reza came to me by way of others in the Car Business with an exellent reputation for honesty and integrity. What an asset to both men are to your company. More
Sang was very courteous, straight-forward, and easy to work with. He was very responsive to our questions and concerns. He spent a lot of time with us looking at the different options and colors of the c work with. He was very responsive to our questions and concerns. He spent a lot of time with us looking at the different options and colors of the cars. And we never felt pressured into any decisions, but he was very willing to help. I would recommend him highly. More