Honda Carland

Terrific experience! Again they took care of my car and kept in touch during the progress. Shaq went above and beyond and truly made my holiday. kept in touch during the progress. Shaq went above and beyond and truly made my holiday. More

Great service! Service team took care of us even when they didn't have to, and went out of their way to make us feel like valued customers. Service team took care of us even when they didn't have to, and went out of their way to make us feel like valued customers. More

Great service. Loved the fast turnaround and the friendly workplace. I also liked the new Honda Pilot I was given as a loaner vehicle. Nice! workplace. I also liked the new Honda Pilot I was given as a loaner vehicle. Nice! More

Consistently Great Service John Peterson, my service advisor is great! He's friendly and professional. Knows what he's doing and has the customer's needs and expectations top o John Peterson, my service advisor is great! He's friendly and professional. Knows what he's doing and has the customer's needs and expectations top of mind. More

Fast Service without Appointment I showed up because my car had not started the previous night. I had no appointment. Shaquil Adams was thorough in asking what happened and was able I showed up because my car had not started the previous night. I had no appointment. Shaquil Adams was thorough in asking what happened and was able to get a battery test out of express quickly. No battery issues. Seems strange that what I did would drain the battery but I figure if he didn't want to sell me a battery then it must be fine. More

Jason was very professional & nice. Honda Carland has very good customer service. I really appreciate the Uber service home since I like to bring my car in early. I will continue going to Honda Carland a very good customer service. I really appreciate the Uber service home since I like to bring my car in early. I will continue going to Honda Carland as long as I’m living in this area. More

Routine maintenance Service Advisor was customer service friendly. He was welcoming and directed me to the airing area and showed me where the refreshments were located. Service Advisor was customer service friendly. He was welcoming and directed me to the airing area and showed me where the refreshments were located. I had a device with which he communicated the status of my service. It was my first experience with the device and I relaxed knowing that I did not have to look for him for updates. I had a question about my GPS and he was happy to explain it to me. More

Service for Check Engine Light My check engine light came on, was easily able to make an appointment online, met Catie Clark who kept me informed through the whole process. She was My check engine light came on, was easily able to make an appointment online, met Catie Clark who kept me informed through the whole process. She was very friendly and professional. More

Good service I have a 2009 Honda Civic with 76,000+ miles on it that needed some routine but extensive maintenance. Catie Clark provided excellent service and mad I have a 2009 Honda Civic with 76,000+ miles on it that needed some routine but extensive maintenance. Catie Clark provided excellent service and made the experience a good one. The cost was high but she explained every thing to me and now I feel that my car will last for many more miles. She also took good care of me personally, making sure I could go home to wait for the repairs to be done, and I did leave the car over night. Her efficiency and concern were very much appreciated! Thank you, Hazel Gerber PS I don't know if the pricing was good or bad as I did not get other quotes. Dealerships are often more expensive than other repair shops but sometimes you just want to take your car to them and Honda Carland has always treated me fairly. More

Pleasurable service visit I recently had service performed on my 2017 Honda Accord and it was a pleasurable service visit thanks to my advisor, Steven Bryars. My previous vehic I recently had service performed on my 2017 Honda Accord and it was a pleasurable service visit thanks to my advisor, Steven Bryars. My previous vehicle, up until my Accord purchase this summer, was a Nissan so I am new to the Honda owning and service experience. This was my second visit to the service department at Honda Carland and Steven's positive attitude, great communication, and attention to detail solidified that I want to continue visiting Honda Carland for my service needs. More