Honda Carland
Roswell, GA
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I have been a customer of Honda Carland's for over 20 years - new cars and Service Department. Top notch Dealer and Service - very professional, honest, expert salesmanship. Can't say enough about the years - new cars and Service Department. Top notch Dealer and Service - very professional, honest, expert salesmanship. Can't say enough about the CRV-EX - love it! Keith Burrell, Service Technician, has kept my Hondas in top condition for over 15 years - he's a real asset to your dealership, along with Dan McMillan-Sales, from whom I just purchased 2010 CRV-EX-L - he is so personable, well informed, made the sale easy, comfortable! More
I had been putting off buying a new car because I do not like dealing with high pressure sales people but as it turned out I was procrastinating for nothing because my salesman at Honda Carland (Charlie Sot like dealing with high pressure sales people but as it turned out I was procrastinating for nothing because my salesman at Honda Carland (Charlie Soto) was wonderful to work with and I felt no pressure what-so-ever. He was very patient, helpful, and professional. I never felt rushed or pressured in any way. Charlie actually made the car buying process not only painless but actually fun. I would highly recommend Honda Carland and Charlie Soto! More
Mark Thomas, the internet sales manager, responded to my email very promptly. He immediately gave me his best price on a new Honda CR-V with the features I desired, which, incidentally, was very similar to email very promptly. He immediately gave me his best price on a new Honda CR-V with the features I desired, which, incidentally, was very similar to the price for a 2008 used Honda CR-V I test drove at another dealership. Mark followed up his email with a phone call. He was helpful and friendly without being pushy. Mark helped me with financing at the dealership. He helped me get an exceptional interest rate. The CR-V I wanted was brought to the Roswell dealership quickly, I went by with my check in the amount we had agreed upon, and drove my new car home. No surprises. I would definitely recommend Mark to my friends. More
Bought a used Scion with a 90 day warranty. Noticed an engine noise and took the car back to the dealership for repair. I was given at least 3 different stories about what was wrong with the car, from no engine noise and took the car back to the dealership for repair. I was given at least 3 different stories about what was wrong with the car, from normal engine vibration to ac system belt vibration which is normal.. I took the car to get a second and third opinion and the water pump was to be replaced. People at this dealershipt demonstrated how much they care about keeping a loyal customer that had been servicing cars here for at least 10 years.. now I see their true colors when it's the time for them to take responsibility for selling a car in sub-standard condition. Shame on these people. Never will do business with them again.. More
Great job by everyone. I hate buying anything, let alone cars, but the whole staff makes it painless. Fair prices, upfront, low pressure salesmanship and a customer-centric feel to everything. Keep up the cars, but the whole staff makes it painless. Fair prices, upfront, low pressure salesmanship and a customer-centric feel to everything. Keep up the good work! I would recommend both the sales and service departments to anyone. More
Chris Bennett was extremely helpful to work with and made the process of buying a car painless. There were some scratches and other marks that I really wanted taken care of before I purchased the car. So h the process of buying a car painless. There were some scratches and other marks that I really wanted taken care of before I purchased the car. So he had it taken to the body shop and they worked on all of the requests I had, leaving the car looking like a new 2010 Accord. He went above and beyond my expectations and I will definitely recommend him and Honda Carland to my friends and family. More
I HAVE THE PLEASURE TO SAY THAT MY EXPERIENCE BUYING AN HONDA CIVIC THROUGH MR. BRAGASSA WAS EXCELLENT. I HAD THE OPPORTUNITY TO CHECK THE PURCHASING CONDITIONS AND PRICES, AND MY OPINION IS JUST THAT. TIM HONDA CIVIC THROUGH MR. BRAGASSA WAS EXCELLENT. I HAD THE OPPORTUNITY TO CHECK THE PURCHASING CONDITIONS AND PRICES, AND MY OPINION IS JUST THAT. TIM WAS AN HONEST EXPERT SELLER ADVISING A MAN NOT TOO EXPERT IN CARS. IT IS THE REASON WHY I THINK THAT I GOT A GOOD CAR AND GOOD FRIEND AT THE SAME TIME. I THANK HIM VERY MUCH. GUZMAN AGUILAR More
After having a rather poor experience with another dealership, I was considering simply fixing the broken transmission on my current car. My boyfriend convinced me to just try one more place and we we dealership, I was considering simply fixing the broken transmission on my current car. My boyfriend convinced me to just try one more place and we went to Honda Carland. We were met at the door by Chan. He was absolutely wonderful. I knew exactly what I wanted and done a lot of internet research on the 2010 CR-V EX-L with Nav and Opal Sage exterior. We had already test drove the car at the previous dealer and just wanted a straight up answer on pricing and financing. After 15 minutes with Chan, I had a much better offer than the previous dealership where I had spent three hours the day before. We left and went to lunch to discuss whether to go back to the previous dealer with our offer from Chan (they had the exact vehicle in stock) or head back to Chan. We rather easily decided it was best to wait another day or two for Honda Carland to get the car in and purchase the car from Chan. The day I was to pick up my new car, I received a phone call from the previous dealership offering me $500 below my current offer and an even lower finance rate just to come back and purchase the car from there. I explained to then that Chan's honesty and friendly assistance was worth the additional $500. I went back to Honda Carland that evening and purchased my new car. As an additional note. The first dealership jerked me around in finance. Honda Carland immediately offered me the best rate available, explaining all additional options but not pushing anything on me. I have already told my friends and family that if ever they are in the market for a Honda, see Chan at Honda Carland... it really is the Honda of Honda Dealers!! More
Chris did an exception job. He answered all my questions and was very professional. I would highly recommend him to my friends and family. Chris also called to follow up to make sure I didn't have any pro and was very professional. I would highly recommend him to my friends and family. Chris also called to follow up to make sure I didn't have any problems after I had bought the car. He was great. More
Great overall experience, fair price and handled very efficiently. Mark Thomas was great to work with. The follow up after the sale was extremely helpful in becoming acquainted with the navigation syste efficiently. Mark Thomas was great to work with. The follow up after the sale was extremely helpful in becoming acquainted with the navigation system and the bluetooth for the cell phone. I would buy another car from Honda Carland. More