Honda Carland

completely satisfied Staff was very professional and willing to work with me. Answered all my questions thoroughtly. I loved that he would text with me and didn't have t Staff was very professional and willing to work with me. Answered all my questions thoroughtly. I loved that he would text with me and didn't have to call every time he wanted to tell me something. More

Good Service Good service visit on 2011 Honda Element. Service Rep Steve applied a 10% discount. Good explanation of need for repairs including look at past visit Good service visit on 2011 Honda Element. Service Rep Steve applied a 10% discount. Good explanation of need for repairs including look at past visit reports. More

I always get my cars and service at this dealership The people are always friendly and the work performed perfectly. I have never had a bad experience at this dealership and would recommend them to any The people are always friendly and the work performed perfectly. I have never had a bad experience at this dealership and would recommend them to anyone. More

They provide fast, friendly, professional customer service every time , I’m glad I chose HONDA CARLAND in which the customer service matches the dependability that I believe in the car as well! service every time , I’m glad I chose HONDA CARLAND in which the customer service matches the dependability that I believe in the car as well! More

Steven Bryars did a fantastic job taking care of my concerns I was very pleased with the informative way that Steven Bryars took care of my repair concerns. Thanks to Steven Bryars, Honda will continue having m I was very pleased with the informative way that Steven Bryars took care of my repair concerns. Thanks to Steven Bryars, Honda will continue having my loyalty. More

As a family, we have bought our cars and had them serviced at Honda Carland for the past 15 years. We have been treated as a valued client, always with courtesy and professionalism. Our service adv serviced at Honda Carland for the past 15 years. We have been treated as a valued client, always with courtesy and professionalism. Our service advisor David Woods has always surpassed our expectations. More

Steven Bryars This was my first time interfacing with Steven, and it was a very positive experience. On prior service visits I had worked with Jason and had always This was my first time interfacing with Steven, and it was a very positive experience. On prior service visits I had worked with Jason and had always been very satisfied, so I was curious how being served by Steven would be...and it was Friendly and Professional as always. As a dealership, you're fortunate to have two very good service advisors in Steven and Jason! Thank you gentlemen, Scott P.S. I'm rating oil change price as a 3, primarily because without the discount coupon I think the "regular full" price is not as competitive as it should be. More

Steven Bryars excelled at resolving my service concerns I was very unhappy when I walked into the Service Department. Five dash board warning lights on my 2018 Honda Accord came on the day before. While t I was very unhappy when I walked into the Service Department. Five dash board warning lights on my 2018 Honda Accord came on the day before. While the warning lights were on, some items did not work correctly, if at all. It was an unusual problem because the warning lights and unusual car behavior disappeared after about an hour. I only had photos of the warning lights and my descriptions of the "symptoms" as evidence. Steven Bryars' response was exceptional. He had the head mechanic (Gary) come out to talk with me about the warning lights and the car's behavior. The service team was able to diagnose the problem and order a Body Control Module that same day so the car was ready the next day. Steven made sure I had a loaner car and assured me the the repair was covered under the new car warranty. Steven kept me informed throughout the entire process and managed to turn a potentially negative experience into a very positive experience. Steven exceeded my expectations! More

John was great. Was in and out for my routine service appointment in no time. Honda Carland does a nice job of being consistent each visit. appointment in no time. Honda Carland does a nice job of being consistent each visit. More

They make you feel care for at all times Connery was my Service Tech and he made me feel like I was his favorite customer from the time I entered the door. He said my service would be a litt Connery was my Service Tech and he made me feel like I was his favorite customer from the time I entered the door. He said my service would be a little over and hour and it was done in one hour. He reviewed with me what was done and walked me to the car to make sure I was satisfied. Connery made me feel like I want to come back versus wanting to go elsewhere for service More