Honda Carland

Obscene overcharging I took my 2006 Odyssey in to get the front fans fixed. They told me that a part needed replacing, and that that part cost $414 (note that that is JUST I took my 2006 Odyssey in to get the front fans fixed. They told me that a part needed replacing, and that that part cost $414 (note that that is JUST the part, not the labor). I got on the google, and discovered that everywhere else in the universe, that part cost $30-50. I confronted the service rep on this, and he told me I MUST be wrong, there was no way it was that cheap, and that he had double checked the price with the mechanic. So, I told them to forget it. Bought the part for $40, found a YouTube video on how to replace it and installed the new part in 10 minutes. My front fans and A/C are now working fine. Take your business elsewhere. More

Perfect Car Buying Expierience Craig Harris is the perfect gentleman! He went out of his way to ensure we were completely satisfied. I'm a customer for life! Thanks Craig. Craig Harris is the perfect gentleman! He went out of his way to ensure we were completely satisfied. I'm a customer for life! Thanks Craig. More

Best Buying Experience I Can Remember When I asked for a quote through Edmunds.com on a new Honda HR-V, Craig Harris responded within minutes, with a price significantly lower than any oth When I asked for a quote through Edmunds.com on a new Honda HR-V, Craig Harris responded within minutes, with a price significantly lower than any other dealer in the Atlanta Metro area. Honda Carland also offers a longer warranty than any other dealer. From start to finish, there were no surprises, no hidden charges, or price padding with unnecessary add-ons, such as pin stripes. Granted, contemporary cars may be more complex than in the last century, but Craig spent time to make sure that my wife and I understood all the controls, including pairing her phone with the car's Bluetooth system before we left the lot. Highly recommended. More

Loving my new car! I just purchased a used Honda Civic Coupe and I am in LOVE with the car. I couldn't ask for a better car. I recommend using Craig Harris as your deale I just purchased a used Honda Civic Coupe and I am in LOVE with the car. I couldn't ask for a better car. I recommend using Craig Harris as your dealer! He helped me out so much and I could be any happier! More

New Car We just bought a Honda Civic 2015. Our salesman was very helpful and attentive in our needs. He gave us a great deal, and couldn't have been more of a We just bought a Honda Civic 2015. Our salesman was very helpful and attentive in our needs. He gave us a great deal, and couldn't have been more of a pleasure to us! More

2013 Honda Pilot I purchased a used Honda Pilot from Craig Harris recently and had a wonderful buying experience. He was knowledgeable, pleasant, and friendly. He did I purchased a used Honda Pilot from Craig Harris recently and had a wonderful buying experience. He was knowledgeable, pleasant, and friendly. He did not make us feel rushed or pressured into buying, which was much appreciated. When we are in the market for another car, we will absolutely see Craig Harris at Honda Carland again. Thanks for an easy buying experience! More

Wonderful!!! My mom and I came here just to look at cars. I didn't think we we're going to leave with one, but after a little bit of negotiating, we left with one My mom and I came here just to look at cars. I didn't think we we're going to leave with one, but after a little bit of negotiating, we left with one for an amazing deal! I highly recommend this place! :) More

Emergency vacation trip repair We were traveling on vacation when we encountered a problem with our 2006 Honda Odyssey. We contact Honda Carland and spoke to the service department We were traveling on vacation when we encountered a problem with our 2006 Honda Odyssey. We contact Honda Carland and spoke to the service department and John Peterson and explained the problem and that we were traveling through Georgia and staying at a hotel in Alpharetta. John gave us directions to the location, our van was evaluated in approximately 1 hour as promised, the problem was diagnosed and the repair process explained including the cost, we told the dealer to complete the repair which was estimated to take 2 hours, and our van was back up and running normally after approximately 3.5 hours at the Honda Carland service department. John Peterson and the entire service department including the valet drivers did an awesome job to get us back on the road for our summer vacation. Thanks to everyone at Honda Carland for an awesome experience. More

purchased a 2015 Honda CRV My husband and I purchased a 2015 CRV. It was a great experience. We dealt with Ramzi Hishmeh, he was very helpful and focused on what we wanted. He i My husband and I purchased a 2015 CRV. It was a great experience. We dealt with Ramzi Hishmeh, he was very helpful and focused on what we wanted. He is very polite and respectful. He gave us a great deal. Check it out! More

Lost this customer of 13 years We have purchased 4 Hondas over the past 13 years from Honda Carland. (Charlie Soto has sold 3 of them to us and he is AWESOME!!) However, when we wen We have purchased 4 Hondas over the past 13 years from Honda Carland. (Charlie Soto has sold 3 of them to us and he is AWESOME!!) However, when we went into Honda Carland last week we had a different experience. We were shopping for a new minivan. Al Smith (also a fantastic guy/ salesperson - would work with Al again just not Honda Carland). Al was great and the time came for him to talk to the sales manager. The sales manager came over with an pompous attitude. He quickly informed that there was no record of our purchase/service history. After 4 purchases and 13 years of service, this really hurt. We didn't come to an agreement at that time - not because he didn't offer us a good price, but we didn't want to do business with him. He had completely taken over the relationship that Al had formed with us and then treated us like he was better than us. Clearly, this sales manager never learned about customer service. We really liked Al Smith so we contacted him the next day to inquire about a different model. Unfortunately he had to speak with the same sales manager. The sales manager called me back and left a voice mail to call him. His words were fine, but his tone told me in no uncertain terms that he felt I was a waste of time..... Once I heard his voice I decide to go to Hennessy Honda in Woodstock. I guess I should thank the service manager - I ended buying a beautiful car and had a wonderful experience doing it. More