Honda Carland
Roswell, GA
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Great for First Buy Adil is a great guy! I came in to test drive A Honda Accord that I was about to purchase elsewhere, but from the moment I walked in he made the experi Adil is a great guy! I came in to test drive A Honda Accord that I was about to purchase elsewhere, but from the moment I walked in he made the experience very comfortable for me! He was even able to beat the deal I was getting. More
Oil change Peter was very helpful and got me in out quickly as I was in a hurry . I called in the Morgan’s he encouraged me a time to come and he was true to his Peter was very helpful and got me in out quickly as I was in a hurry . I called in the Morgan’s he encouraged me a time to come and he was true to his word More
Great Service I walked in at 4:15 on Saturday afternoon to have a key made for my new, used Pilot. Peter had the key made in 20. He also did a quick service check I walked in at 4:15 on Saturday afternoon to have a key made for my new, used Pilot. Peter had the key made in 20. He also did a quick service check which helped reassure that we bought a good car. More
Great service and fast!!! This service department is efficient and fast! Even though they are going through a major remodel they handle customers with ease! I can’t wait for This service department is efficient and fast! Even though they are going through a major remodel they handle customers with ease! I can’t wait for the new service center to open! More
Great Everything went well. Service people friendly & helpful. Let me know what to expect on time it would take. Coffee available while waiting. Explained w Everything went well. Service people friendly & helpful. Let me know what to expect on time it would take. Coffee available while waiting. Explained what was done on car & charges. More
Great service staff David is always so professional, polite, knowledgeable, and helpful. He is a great asset to the Carland team. David has been my service representative David is always so professional, polite, knowledgeable, and helpful. He is a great asset to the Carland team. David has been my service representative for several decades and he never fails to be right on top of everything! The service department is undergoing a massive remodel so the service center is not at the main dealership location, but it is very conveniently located around the corner. The service center offers free coffee, tea, and popcorn for their customers. More
Great Service! I had a service done at Honda Carland recently. I always receive prompt and accurate service in a timely manner. The sales associate is always, knowle I had a service done at Honda Carland recently. I always receive prompt and accurate service in a timely manner. The sales associate is always, knowledgeable, helpful and friendly. More
Excellent customer service From the moment you pull up until the end when they walk you out to your car, you will receive 5star service. They are under construction and have mov From the moment you pull up until the end when they walk you out to your car, you will receive 5star service. They are under construction and have moved the service center across the street. Please, don’t let that keep you away. They still provide the same great service. More
service repair I am overall satisfied with my visit. I dropped my vehicle off on a Monday morning and had to call Tuesday afternoon and leave a message to check on i I am overall satisfied with my visit. I dropped my vehicle off on a Monday morning and had to call Tuesday afternoon and leave a message to check on it. I didn't receive a call back and had to call again the following morning only to get a voicemail again. I called right back to get a live person and was told my advisor was with a customer. I left my name and he did call me right back to give me an update. They had to order the part needed and it had come in. He told me they would have the vehicle ready around 3:00. I wasn't called until 6:15 to let me know my car was ready. I wasn't going to be able to pick up that late as I was anticipating an earlier time. The advisor did cover the oil change for me so that was appreciated. I used to do the same job for many years and the only suggestion I would make is a more proactive rather than reactive communication process. I do know it can get VERY crazy in that business and will certainly return for service but just wanted to give food for thought. More
Excellent service. The car was service through David Woods. As always he is knowledgeable and is easy to work with him. For the las 13!years I have purchased two vehic The car was service through David Woods. As always he is knowledgeable and is easy to work with him. For the las 13!years I have purchased two vehicles from Honda Carland and I only have them service by this dealership. More