Honda Carland
Roswell, GA
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Friendly and efficient Staff is friendly and easy going. No pressure. They were also very efficient. Didn’t have to wait long for service. Would recommend without hesita Staff is friendly and easy going. No pressure. They were also very efficient. Didn’t have to wait long for service. Would recommend without hesitation. More
i have a few suggestions First of all, when I walked in no one said a thing to me. I stood there waiting for a greeting. Finally some one said they would be with me in a momen First of all, when I walked in no one said a thing to me. I stood there waiting for a greeting. Finally some one said they would be with me in a moment. There were 5 people pretending to be working. I was very put off. A greeting is the most important first step. Second, my coupon that I brought was not usable because it said synthetic blend, and the man said they don't use a blend. Its all synthetic. Seemed like BS to me. On a good note, I was out in 45 minutes. But this time I noticed I did not get my car washed like normal. In order to maintain my lifetime car warranty I must come to this dealership, so improvements are definitely in order in my eyes. David Woods was the one who ended up helping me, More
Airbag recall The team has repeatedly been very professional and friendly with me. I have had a pleasant experience every time. Keep up the good work! Thanks! The team has repeatedly been very professional and friendly with me. I have had a pleasant experience every time. Keep up the good work! Thanks! More
Good experience Pilot threw a bunch of codes. Victoria was able to assist me in getting a loaner car and ensure that a mechanic explained what occurred and how it wou Pilot threw a bunch of codes. Victoria was able to assist me in getting a loaner car and ensure that a mechanic explained what occurred and how it would be resolved. I left knowing a lot more about my 3 yr old baby and $$$ If I did not have a warranty More
Always a good experience. We always go to Honda Carland and it is consistently a good experience. They are knowledgeable, caring, and most importantly we trust them and their We always go to Honda Carland and it is consistently a good experience. They are knowledgeable, caring, and most importantly we trust them and their analysis. More
John Peterson is the best! I have been taking my odyssey to Honda Carland for many years, and I have nothing but good things to say about this dealership and about John Peterson I have been taking my odyssey to Honda Carland for many years, and I have nothing but good things to say about this dealership and about John Peterson, my service consultant. He is always so helpful and has my car ready in a timely manner. Their prices can’t be beat, and I definitely recommend them as a trustworthy dealership. More
Great Service from Connery Always a good experience when dealing with Connery Samms from Honda Carland. Feel as though he is a trusted advisor and not trying to take me for a " Always a good experience when dealing with Connery Samms from Honda Carland. Feel as though he is a trusted advisor and not trying to take me for a "Service windfall" when I come in. More
Battery replacement John Peterson promptly assisted me and explained the battery had failed the test and needed to be replaced. He also checked the battery was purchased John Peterson promptly assisted me and explained the battery had failed the test and needed to be replaced. He also checked the battery was purchased at Carland back on 2016 and provided the pro-rated warranty. John was very kind on explaining the whole thing which made my experience hassle-free. Thank you, John. More
Prompt Service Very prompt service. The associate was very professional and took care of services without any unnecessary recommendations. He attended me quickly and Very prompt service. The associate was very professional and took care of services without any unnecessary recommendations. He attended me quickly and discussed the issue. More
Great Service Always Bought my 2003 Pilot here and almost all of my service was performed here for over 16 years ! We have never been disappointed. This says a lot about Bought my 2003 Pilot here and almost all of my service was performed here for over 16 years ! We have never been disappointed. This says a lot about a service department and dealership. More