Honda Carland
Roswell, GA
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Connery is the best.. Connery goes the extra step to make sure everything is taken care of. I can't tell you how much I enjoy working with him. I had my daughters CRV in a Connery goes the extra step to make sure everything is taken care of. I can't tell you how much I enjoy working with him. I had my daughters CRV in a few months ago after it was repaired from a small accident. He had the shop manager go over the entire vehicle and then met w/me to make sure any of our concerns were taken care of. That is the extra mile.. He is the BEST.. Jay More
Maintenance on Honda HRV Routine oil and filter change and tire rotation. Steve was fantastic at handling this and job was less than one hour. I know I will always get good Routine oil and filter change and tire rotation. Steve was fantastic at handling this and job was less than one hour. I know I will always get good service at Honda Carland - Roswell ! More
Recall and first oil change The recall service took 3 hours to perform - and i had to wait a day to get my vehicle back due to long queue. But carland service gave me pickup and The recall service took 3 hours to perform - and i had to wait a day to get my vehicle back due to long queue. But carland service gave me pickup and drop off option. only suggestion is to provide correct Estimation of Completion time so we expect how much time it takes and be prepared. But the customer service was good and helpful. Explained clearly what had to be done and why it took longer than communicated time. More
Great Customer service Mr. Todd was really nice. He made my parents and I feel at home. I hate cat shopping and was dreading going out looking for cars however he made the p Mr. Todd was really nice. He made my parents and I feel at home. I hate cat shopping and was dreading going out looking for cars however he made the process and enjoyable. More
Great Experience! Very much appreciated the Uber back home after dropping my car off. Good communication throughout the time my car was there. Quick fix to correct the Very much appreciated the Uber back home after dropping my car off. Good communication throughout the time my car was there. Quick fix to correct the issue I was having. Offered an Uber back, but I didn’t need it, but appreciate knowing that is an option if I need it in the future. More
Consistently good service Quick and honest routine service. I never mind waiting in the lobby with access to coffee and internet. I didn’t need one today but usually if the se Quick and honest routine service. I never mind waiting in the lobby with access to coffee and internet. I didn’t need one today but usually if the service will take time, I am offered a loner car which is helpful. More
Great Service I've been taking my Honda Accord to Honda Carland Service Center since I purchased it in 2005. They offer fast friendly service, and they keep my car I've been taking my Honda Accord to Honda Carland Service Center since I purchased it in 2005. They offer fast friendly service, and they keep my car running smoothly. service advisor John Peterson has been wonderful to work with. More
Fast, efficient, friendly service! My service experience was very positive from the time I arrived, and my car was serviced quickly. Everyone I was in contact with was helpful and pr My service experience was very positive from the time I arrived, and my car was serviced quickly. Everyone I was in contact with was helpful and professional. More
Recall repair to passenger side air bag Service rep (Tom, I think) was friendly, professional and efficient. My appointment was at 7 am and my order was taken promptly. The work was comple Service rep (Tom, I think) was friendly, professional and efficient. My appointment was at 7 am and my order was taken promptly. The work was completed in about an hour. More
Fast Service! I was in and out in about 50 minutes for a regular oil change, tire rotation and check. Couldn’t be happier with their service. Kudos to them! I was in and out in about 50 minutes for a regular oil change, tire rotation and check. Couldn’t be happier with their service. Kudos to them! More