Honda Carland
Roswell, GA
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Over the top Dave and team solved a difficult issue where my phone was lost inside the dash/center console (my fault). Their attention to detail and customer serv Dave and team solved a difficult issue where my phone was lost inside the dash/center console (my fault). Their attention to detail and customer service far exceeded my expectations. More
John was great! Quick friendly service! Happy to have found my new dealership. John was a great advisor and I look forward to working with you again soon. Quick friendly service! Happy to have found my new dealership. John was a great advisor and I look forward to working with you again soon. More
Visit for safety recall Honda associate was cordial, professional, and didn’t pressure me for unnecessary additional service. I arrived earlier than appoiinted time and was Honda associate was cordial, professional, and didn’t pressure me for unnecessary additional service. I arrived earlier than appoiinted time and was out in good time. More
A Great Experience Four years ago my wife bought her Honda CRV at Honda Carland and it was a great experience. Because of that experience, I returned to Honda Carland w Four years ago my wife bought her Honda CRV at Honda Carland and it was a great experience. Because of that experience, I returned to Honda Carland when it was time for me to purchase a car. All of the people were again very helpful, courteous and knowledgeable. There was no pressure to buy. All said, it was a great shopping experience and I love my CRV. More
Amazing costumer service Everyone was very helpful specially Jhon who helped me during the time my car was in service and his attitude was fantastic! They like kids and i appr Everyone was very helpful specially Jhon who helped me during the time my car was in service and his attitude was fantastic! They like kids and i appreciate how nice everyone was with my children ... More
Great service department! Very knowledgable service staff; never try to sell me something I don’t need! They always do a safety inspection. Nice waiting room with WiFi Very knowledgable service staff; never try to sell me something I don’t need! They always do a safety inspection. Nice waiting room with WiFi More
Very good. I have been dealing with John Peterson. for a very long time. I bring two Odysseys to him for service. One is high mileage. And other is very low m I have been dealing with John Peterson. for a very long time. I bring two Odysseys to him for service. One is high mileage. And other is very low mileage. More
Great Experience Experienced, friendly service writers, and above all else great communication from John Peterson. The greeter ( I didn't catch his name) and John are Experienced, friendly service writers, and above all else great communication from John Peterson. The greeter ( I didn't catch his name) and John are part of the reason people keep coming back to Carland for parts and service. More
Jay was great! My appointment was scheduled for 2:30 and I dropped off my car early because I was headed out to lunch. I told him I was worried I wouldn’t make it in My appointment was scheduled for 2:30 and I dropped off my car early because I was headed out to lunch. I told him I was worried I wouldn’t make it in time to pick up my car before they closed because I had to drive an hour to do a final walk through at my old apartment before I turned in the keys. I asked if there as anyway to get my car in earlier so I could pick it up before going to the apartment. I knew it was a hasstle and a lot to ask but he made it happen and not only that but with a smile on his face! Not only did he make the effort to get my car in earlier but his shift had ended and he made sure he called me before he left so I knew from him it had been done! That’s what I call good customer service! :) Thanks, Jay! Also thank you to the mechanic who got my car done in early and done quickly! I wish I knew your name because I’d give you a shout out as well! Thank you so much for taking in my car early. Everyone here was very nice and helpful! More